The truck was clean but it had a smell in itIRMA R.
Customer Reviews for District 26 Hand Wash & Wax
(U-Haul Neighborhood Dealer)
Fayetteville, NC 28303
Services at this Location:
- Mon-Thur: 9 am - 5:30 pm
- Fri-Sat: 8 am - 6 pm
- Sun: 1 pm - 5 pm
Special Operating Hours
- 10/15/2021 - 10/17/2021: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Staff immediately greeted me and told me the procedures for turn-in. No issues; professional and prompt.Patri k S.
Customer did not leave a comment.Christina P.
Customer did not leave a comment.VICKIE W.
Customer did not leave a comment.Donna J.
Customer did not leave a comment.TANNER O.
The young man at the drop off facility in Fayetteville, NC was extremely professional, helpful and friendly. After 2900 miles of driving, it was so appreciated to be greeted by such a nice young person!!GREGORY V.
Customer did not leave a comment.CHARLES S.
When time to return trailer no one was at location .. will never rent from Uhaul againRaquel F.
he really tried to steal money i had to call cooperate to Receive my money back they even agreed that he SHOULD NOT HAVE charged me the way he do i guess he thought i was young and dumbðŸ¤·ðŸ½â€â™€ï¸ðŸ¤£YAHAIRA L.
Evrrything was greater . The transaction was very smooth and quick. The attendent was very professional and kind. I will be using this location again in the futur.HOPE J.
Make sure the a/c working on truck like should.Rent a 10' for 5 days never would get cool enough for me . Mention to guy that I rent truck from, he said sorry about that , know discount for my inconvenience. Not good Business.Thomas K.
The you man was very attentive to our need.JOAN M.
I went in to return the uhaul equipment and the guy had left for a vacation and Noone checked me out. I also have never driven such poor equipment. The dash fell on my leg and the truck sounded like it was in bad need of service.ARCELIA G.
Mr. CJ was excellent, and I enjoyed his energy and personality! Thank him for being so kind and efficient!MIRANDA S.
Customer did not leave a comment.Kwo-Rong P.
Very professional Excellent serviceAGNES J.
My husband pointed out to the gentleman that two tires were bald and he told him if he had a break down just to call uhaul. We had a blowout an hr into our trip and it hit my van since I was following behind the uhaul. Added two hours of sitting off the interstate to a 4 hour trip to begin with.Ashlynn E.
Customer did not leave a comment.JENNIFER S.
Customer did not leave a comment.Tawanda M.
The vehicle was free lf large debris, but it was not cleanTshaka C.
Offer discounts for early turn-inLarry G.
Front alimentROBERT T.
I was called 2 days before my rental and told the location I was renting from no longer had a truck available, and I had to pick up a truck from 40 min. away. This caused me to require the truck for an extra day, yet i was only given a 10 dollar discount. Uhaul is absolutely terrible at managing their truck inventory right now.LUKE J.
Everything was excellent!!! Great Customer Service!!!DERRICK D.
Customer did not leave a comment.ANNETTE T.
It's an U-Haul/car wash. Turn equipment in he told me to park it while he continue to wash car then charged me for an extra day. When I originally had been to my right location which was down the street from him and she stated she was calling him to let him know I was on my way. I got there at 5:10 pm.ANNETTE T.
Service was beyond amazing!!! I would rebook with them EVERYTIME I move!SHAFLORA F.
Customer did not leave a comment.James S.
Customer did not leave a comment.MATTHEW M.
Customer did not leave a comment.MATTHEW P.
Everything was perfect, Thank you!SHONICE H.
Customer did not leave a comment.Jonathan P.
Customer did not leave a comment.GAYLON G.
Customer did not leave a comment.WALLACE L.
Great serviceDEREK J.
Customer service was good, I did receive help and was able to hitch the trailer and get going fast. Thank youJc B.
Customer did not leave a comment.DENISE E.
I was not explained all the charges on my contract. I was charged a CDW fee which was not my agreement and never explained . I would refer a refund of $10.00CHARLES S.
Customer did not leave a comment.JALONTA J.
Outstanding customer service!!PHILLIP J.
Customer did not leave a comment.KENNETH M.
Customer did not leave a comment.Tikieda G.
Customer did not leave a comment.Laura C.
Wonderful! I will always rent here!JAMEL C.
Lowering those prices.Deontre G.
Kind, professional, helpful, and patient. Thank you so much for making my move easier!RACHEL K.
Customer did not leave a comment.morgan M.
Staff was very pleasant, kind, and helpful.Rauchelle S.
Customer did not leave a comment.Antoinette M.
I tried to rent a pickup truck from a place in Hope Mills but they said they were waiting on someone to pick it up. Because of that, I had to drive across town which caused me to be charged for extra mileage that wasn't my fault. I may try another rental company next time.DUSTIN W.
Customer did not leave a comment.Latoya R.
The Uhaul representative was professional and easy to talk to. The Uhaul representative was knowledgeable of all his available trucks and equipment.Anthony A.
The gentleman was excellent and the location is great. Absolutely 100 percent! Got everything done in a beyond prompt manner. I recommend this facility to everyone!JASON C.
Customer did not leave a comment.CHARMAINE K.
I highly recommend this location. Excellent customer service. This will be my new U-Haul rental location. Best in Fayetteville.SHAUNA M.
Customer did not leave a comment.JASON H.
Customer did not leave a comment.JESSICA M.
Very friendly and personable employee...wish I'd gotten his name.Tara W.
Customer did not leave a comment.CHANDRA B.
Customer did not leave a comment.Ashley R.
Customer did not leave a comment.Liam W.
Make sure all strap are long enough to stretch around the tires.JOSE R.
Keep up the great work !!!!!!CALVIN H.
Customer did not leave a comment.Jonathan B.
Very pleasant place of business and clean also staff is professional.INGRID B.
Customer did not leave a comment.DYLON M.
The Customer Service Agent was very professional and courteous. I was all set to leave with the rental very quickly, due the Agent's knowledge and efficiency. Thank you very much.RONDA C.
Customer did not leave a comment.Sheron J.
Customer did not leave a comment.MORGAN N.
Customer did not leave a comment.KATHLEEN H.
Customer did not leave a comment.MATTHEW F.
Customer did not leave a comment.Frank R.
Nothing. Great service.DEVONTE B.
If anything changes from the original conversation (the day before)contact the customer and let them know not when they show up for the rentalJEFFERY W.
Customer did not leave a comment.CRYSTAL O.
Customer did not leave a comment.WILLIAM R.
Customer did not leave a comment.JOANNE I.
Customer did not leave a comment.JOSEPH B.
Customer did not leave a comment.DAVID G.
This was by far my smoothest experience with U Haul. The gentleman that assisted me was very professional and walked me through the entire process. The U Haul truck was just the size we need to put my deceased loved ones belongings in storage. Thanks U Haul!MICHAEL T.
Customer did not leave a comment.Rosie W.
Customer did not leave a comment.CRAIG W.
as bad as my pick up location was, Drop off was a fantastic experience. Do Not let the ideal of this being a detail car wash /Barber shop business fool you. I arrived Sunday Jan 31 about 2:30pm or so after driving all day in snow/rain and still raining I was not looking forward to having to unload my car. I walked in and was greeted with Hello you must be Mr. Conley, I said yes and he proceeded to be fantastic the entire time. Went out and he explained to me why he was on his phone under the carport before coming over and asking me to straighten the dolly up so MY car would not get damaged backing it off. In the rain he proceeded to do 90% of the unhooking with a smile in the rain. I then tried to back the car off and all the wheels did was spin . I used to do uhaul and neither of us had ever seen that before. He did not just say you are on your own and continued to try and find a solution to our issue. A co worker came out and with them pushing we were able to get the car backed off. They then unhooked the dolly from the truck and put it away. GREAT JOB Young men you for sure made my day a million % better THANK YOU, KevinJames C.
Great customer service and extremely friendly staff!!JOHN J.
Customer did not leave a comment.John J.
CJ provided excellent customer service. Answered all my questions and concerns. My family was in a tight situation and CJ help make everything go as plan. wonderful experience.ALEX T.
Excellent service; made the process of renting a trailer convenient and easy. We have used this location in the past and will continue to use them in the future.VINCENT W.
No, great location.Shatoria S.
Customer service was great. The equipment was ready for pick up with no issues. The location is a little congested but personnel made sure we were taken care of. If I had to use this service again, I would definitely request from this location.Robert F.
The location is a good area but the parking for the trucks is not as good as expected. It is very difficult to maneuver and park a 26 ft truck in this location. Mobility in this lot is limited.Sue B.
Amazing customer service. This is what makes U-Haul a my go-to company.APOLLOJOHANNES S.
cj was very helpful thank you for your help i will be back in a few months to rent a truck to move i love this companyNicole V.
The truck was missing review mirror and ingot a flat tire.WANDADIANE W.
Very professional.Jerry S.
As stated in my previous comment about my pick-up location being literally the back end of someone's single wide, my drop-off location was a barbershop. However, the staff here was a completely 180 from the pick-up location. Extremely helpful, outstanding customer service, overall wonderfully quick ans easy drop-off.Brittney G.
Customer did not leave a comment.Gary M.
Customer did not leave a comment.DORIS W.
Customer did not leave a comment.Detris J.