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KEITH C
Customer Reviews for District 26 Hand Wash & Wax
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
He was friendly and professional and great to deal with
ALBERT HThe Customer Service Representative that met us at the location to pick up and return the truck was SO very helpful and nice! We ended up having problems with the air conditioning fan speed control switch and did not discover this issue until we were well on our way on our trip. However, we notified CJ immediately once we discovered the issue. He did offer to replace the truck, but since we were already down the road, we asked him to notate the issue so we would not be held liable for it. He stated that he would and wished us a safe trip. We ended up with no air conditioning the whole trip because the switch ended up falling out of the compartment. Once we returned, we let CJ know that we had no AC the entire trip. I did ask if there was any type of discount he could offer to offset the problem and he was more than happy to accommodate us with a discount on the mileage charge to offset our inconvenience. Again, he was so polite and kind, and the whole experience made me very happy. I have dealt with various U-Haul outlets over the years and working with CJ was the very best experience I have ever had. Please pass onto him how extremely happy I am in working with him and will work with him again in the future for my trucking needs. He was awesome! Michelle England Fayetteville, NC
Michelle EI felt valued as a customer.
Solomon WN/A
ANTYNETTE EExcellent customer service. And very informative with great communication.
JABAR HEverything was great!!!
johnny cGood customer service.
Betty LCraig is the best
Chiffon PNothing
LATONYA HAdding up fees without consent. Extra fees with no informing
EHAB IOver charged me for gas when it wasn’t gas in the truck at all
Terrell CExcellent, quick, and friendly service!
Billy BSure
Felix NA+ customer service, very professional Staff. I drive the extra mile so I can deal with this type of professionalism and awesome service. Keep up the good work!!
Moises CEverything was great I loved it 😍
IRIS MStaff was amazing and the return was super fast and easy.
Jerrid CNothing to say always great job when I rent from them
JUNELL hFriendly and very good customer service
Lasheva WVery friendly an great customer service
Rachella DLighting in the back for returning equipment at nite
FRANCINA PGood job
bridget rVery friendly and professional attendant.
shatyana aCustomer service were excellent
Martha HIt was a great experience...
Ciji PFriendly, professional service!
Brenton BAlways rent my uhaul from here. The guy is very knowledgeable and very nice.
Darlene VI feel I was overcharged for the equipment Yesterday there was an extra charge of $69.70 for no apparent reason days after the agreement and payment.
Hecter RVery helpful and attentive. Squared away, and had me on the road with my trailer within a matter of 15 minutes. Great job!
Andreas VNo complaints! Keep up the great service.
Gerald PThey are always friendly and courteous. The products are always in good condition. They are helpful to ensure that the needs are being met and in a timely manner. They also remember repeat customers which give a touch of treating people on a personal level through the process.
veronica hBest experience I've ever had renting a truck made me feel comfortable and important thanks to the people that run that. Once again thank you with my pleasure
MARIO NVery professional employee.
Carey DVery nice dependable very helpful
Atonya DThe UHaul staff were welcoming, friendly, and quick.
Donna Q👍🏼👍🏼👍🏼
Rich PIt was a good experience but I think we was over charged
Huey MFantastic service. I would definitely use them again.
Aaron ACJ was outstanding, he was customer service oriented and made the process a breeze. The truck itself sounded a little rough but overall it the job at hand was done.
Montrell HVery good customer service
CHRISTOPHER HWhen I picked up the uhaul truck it was empty in gas
NOEL RDrop-off location was great!
JOSHUA RMy man at the drop-off location was phenomenal!
JOSHUA RTheirs nothing to be done my experience was GREAT this location is tye only location I use
Brad HThanks to this location we had an easy and smooth move!! Our truck was well kept and we have no complaints!!
Ricssy VGood experience
cRAIG dThey said I used 150 miles I only used 80-90 miles changed me for gas when I brought it back with the same amount of gas as it was given to me just overall horrible experience
Derik CI was greeted with enthusiasm and engaged with care. Great personal service!
ANTHONY QGreat customer service very helpful and efficient
Nikyra BCJ was amazing. He made the process so quick and easy! I really appreciated his help. Definitely hold on to that guy.
Arlene CVery positive, and friendly service provider. He was a very nice young man.
Gwendolyn D