Minimally helpful. Had to back the trailer into a very tight location without help. Dropped the trailer off 3 days early but they didn’t close the contract until after my due date. Thankfully I called Uhaul customer service and they were great!
DALLAS B
Customer Reviews for Dixie Harvest Produce
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great service!
judith fNothing, the customer service was great!
Kimberly CGreat experience. Jeff was fantastic, and the whole process was smooth.
Craig DAwsome service
Don BDid not help with disconnect to both trailers
Joan KThe trailer I was given was infested with ants. The trailer was filthy, needed a wash and left fender was damaged. Person out "x" on damages fender to show it was damaged before I picked up. Trailer I rented prior to this, same location, tire had lead, had to get 2 tires replaced.
ADNEY WTrain more people in the rental process. To save time for quicker pick ups.
ADNEY WI had to wait four days for a email reciet
James LJeff @ Dixie Harvest Produce (53142) is plagued with I-2 (Incompetence or an Integrity Issue). When I retrieved the truck (the fuel reading was 13/16) and when I returned the U-Haul 1430 01AUG2021, the gauge was at 13/16 (between 3/4 and 7/8th of a tank of fuel. Jeff said I was to be charged for fuel. I have pictures of the dashboard (when I retrieved the U-Haul) and a picture of the dashboard with both fuel gauge reading and mileage. The trucks interior had an offensive odor that bordered between urine and body odor. I do appreciate the $2.00 discount (for military) that was granted to me. I anticipate an address of this issue and a response. Sincerely, David Cathermam
DAVID CI had to take the 6x12 Trailer off myself. Thats.not cool at all.
EDWIN BNothing. Matt is excellent. He explained everything that the pick up location should have.
JEFFREY BAll was wonderful. From the location, to the customer service, and the truck rental.
Benjamin CN/A
CRYSTAL S