I was charged for fuel after putting the fuel that I used back. Was told that the last person was supposed to put it on full and didnt and it was my responsibility to let the dealer know that it wasnt on full before I pulled off. Also after reviewing the contract there is a signature there that is not mine. I never signed anything when picking up the uhaul so Im not sure who signed it for me. The dealer was never there he talked to me over the phone. So its my guess that he never checked his truck. And he forged my signature. He never discussed fuel but because of pass experience with rentals I made sure I put it back. He was rude and mean for no reason. Not acceptable. Also his brother told me the truck was no good. He told me it was. Midway thru the ride it got shaky and engine light came on.
Brittney W
Customer Reviews for Dixie Land Food Mart LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything was fine
Rhonda sI recommend don’t use this place!! They charged me for 3 different days for using the uhual one day!! They stated it’s not their fault contact your bank Or U-Haul and then laughed about it!! All though I have bank statements showing U-Haul taking out 3 different payments out they still stated they don’t have that on their end so nothing they can do!!!
Xavier BTerrible Service slow and under staff working at from a grocery store from count. No cart and vehicle has a strong cigarette odor.
DARRY BDid everything on the app and I still had to wait 45 minutes in the store because they didn’t know what they were doing and I was double charged
LA'DON A