Customer Reviews for DLK Auto Detail LLC
(U-Haul Neighborhood Dealer)

79 reviews

207 Apple St   Mount Orab, OH 45154
(Behind Butterbees)

(937) 712-6006

Office Hours

  • Mon-Fri: 8 am–4 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(937) 712-6006

207 Apple St
Mount Orab, OH 45154
(Behind Butterbees)

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–4 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Excellent service

James K. 
Rating:
3.0

Won't use uhaul again after this greasy experience

Ryan B. 
Rating:
5.0

Customer did not leave a comment.

Nelson B. 
Rating:
4.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Customer did not leave a comment.

Daryl M. 
Rating:
5.0

Customer did not leave a comment.

Brooke C. 
Rating:
5.0

Daniel and staff did a great job helping me drop the U-Haul off, I really appreciate it thank you.

Craigg C. 
Rating:
5.0

Customer did not leave a comment.

Anthony C. 
Rating:
4.0

Customer did not leave a comment.

Dale B. 
Rating:
5.0

Completely professional and polite. Complete opposite of location in Vero Beach at Mikes Garage Towing.

Patrick M. 
Rating:
5.0

Customer did not leave a comment.

GREGORY K. 
Rating:
5.0

Customer did not leave a comment.

Harold T. 
Rating:
5.0

Customer did not leave a comment.

Garrett M. 
Rating:
5.0

Customer did not leave a comment.

Thomas M. 
Rating:
4.0

Customer did not leave a comment.

TINA W. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey L. 
Rating:
5.0

Customer did not leave a comment.

billy P. 
Rating:
4.0

Customer did not leave a comment.

Greggory M. 
Rating:
3.0

Customer did not leave a comment.

Greg Y. 
Rating:
3.0

Customer did not leave a comment.

Dorothy M. 
Rating:
5.0

Exceptional Service! Very nice

Tara G. 
Rating:
5.0

Car dollywas in great condition

Timothy W. 
Rating:
3.0

I was charged for gas that I personal filled up to the 3/4 (where it was when I got it) $20 charge for 4 gallons ridiculous!!! Have never had this problem before

Phyllis T. 
Rating:
5.0

Customer did not leave a comment.

JON B. 
Rating:
5.0

Customer did not leave a comment.

JENNIFER C. 
Rating:
5.0

The staff were very friendly and helpful. Made our rental experience awesome!! Would highly reccomend to friends and family!

Tonya B. 
Rating:
5.0

Customer did not leave a comment.

Derrick N. 
Rating:
5.0

Customer did not leave a comment.

Christopher H. 
Rating:
5.0

Customer did not leave a comment.

Holly J. 
Rating:
5.0

Customer did not leave a comment.

Stephen O. 
Rating:
5.0

Customer did not leave a comment.

Ruth S. 
Rating:
5.0

Customer did not leave a comment.

charles C. 
Rating:
5.0

Very helpful and understanding.

Tonya Y. 
Rating:
5.0

Customer did not leave a comment.

Matt W. 
Rating:
3.0

Don't rent out a u-haul that leaks and ruins personnel property. Also, inform customers how important it is to use the app. We were not aware that the paper print out could be wrong (and was wrong).

Jacob P. 
Rating:
3.0

Something was wrong with trailer tires. Couldn't exceed above 55 MPH without horrible vibration and shaking of our vehicle that was towing the trailer.

Jeff T. 
Rating:
3.0

I think you all should not charge 4 days for long haul it can save people money we picked up truck Fri drive to our location Saturday and took back Sunday

Ronald S. 
Rating:
2.0

Did not check my trailer in till Tuesday when I returned it on Sunday and charged extra. I am not happy.

Sally F. 
Rating:
5.0

Customer did not leave a comment.

Arceli H. 
Rating:
5.0

Customer did not leave a comment.

KennethJ H. 
Rating:
5.0

Customer did not leave a comment.

Traci B. 
Rating:
5.0

Everything was great except i think trailers need jack stands

Scott L. 
Rating:
5.0

Customer did not leave a comment.

Arceli H. 
Rating:
5.0

Customer did not leave a comment.

Arceli H. 
Rating:
4.0

Customer did not leave a comment.

Deena H. 
Rating:
5.0

Great customer service so friendly!

Cierra M. 
Rating:
5.0

I love how easy pickup and drop off was.

Matthew H. 
Rating:
5.0

No it was a easy and great experience! Great staff!

Cierra M. 
Rating:
1.0

Customer did not leave a comment.

Jermaine C. 
Rating:
5.0

Very helpful, very courteous.

Scott W. 
Rating:
4.0

Please pick a drop off place that is open on Sundays. I did not feel comfortable just dropping it off. The web site to check out wasn't bad either, I figured it out. But I'm glad I went through my paperwork because I didn't know I had to check out there, nobody said anything about that. Plus there is 36. Dollar charge, not sure what that is. Thank Jeff

Jeff S. 
Rating:
5.0

Far better than anticipated, people tend to leave negative reviews, out experience was just the opposite. In my line of work I am very attune to customer service and levels of implementation. I am pleasantly impressed. Danny greeted and took care of us consummately professional. Spent time to ensure we were pleased and squared away. I highly recommend, 5 star experience.

John B. 
Rating:
5.0

Customer did not leave a comment.

Scott W. 
Rating:
5.0

Customer did not leave a comment.

Kenneth J H. 
Rating:
5.0

The workers at this location were amazing. Extremely friendly and went over the top to make this a smooth and enjoyable experience. Whenever I need anything from U-Haul, I won't go anywhere but to this location. Big shout out to Jenny! Awesome person.

Shane O. 
Rating:
5.0

Na

Christopher B. 
Rating:
5.0

Customer did not leave a comment.

Jonathan S. 
Rating:
5.0

N/A

Jacob M. 
Rating:
5.0

Great experience here,very helpful when I had a problem with the online check in

Robert C. 
Rating:
5.0

Customer did not leave a comment.

DEBBIE N. 
Rating:
4.0

Customer did not leave a comment.

ALFORD P. 
Rating:
5.0

Customer did not leave a comment.

Sherry L. 
Rating:
5.0

Nothing. The owner/operator was extremely helpful and pleasant. Very pleasant experience. Will definitely use this facility again if needed

Deborah H. 
Rating:
5.0

Customer did not leave a comment.

Brian S. 
Rating:
4.0

Customer did not leave a comment.

Trevor W. 
Rating:
4.0

Only part I had a hard time understanding at first was my initial call, the only thing on the recording was about the auto detail shop, I hung up thinking I had the wrong number. Other than that no problems, very people oriented staff, and really friendly. Enjoyed my time at the store.

ANTHONY M. 
Rating:
5.0

Things were fine so nothing to improve on.

DEBORAH C. 
Rating:
3.0

Customer did not leave a comment.

Tosha H. 
Rating:
4.0

Nothing. The young man was very presetable

JERRY B. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
5.0

Customer did not leave a comment.

Robert M. 
Rating:
5.0

Excellent Service! Great job!

Keith K. 
Rating:
5.0

No suggestions as of now. Dealer was very friendly and knowledgeable. Was a great experience!

JEFFREY B. 
Rating:
5.0

Customer did not leave a comment.

Jeff S. 
Rating:
3.0

Customer did not leave a comment.

Denise R. 
Rating:
5.0

Customer did not leave a comment.

Clarissa M. 
Rating:
5.0

Customer did not leave a comment.

John P. 
Rating:
5.0

Very friendly, helpful and efficient

Douglas H. 
Rating:
5.0

This was not the location we were suppose to pick up. Infact, this was the second location (5 hours total drive) we had to go to get a truck. These two guys were very nice and helpful and apologized even though it was not their fault for the mix up

Angela D. 
No reviews have been submitted for this location.

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