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nick jordan
Customer Reviews for DLK Auto Detail LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent service
James KirkerWon't use uhaul again after this greasy experience
Ryan BeckDaniel and staff did a great job helping me drop the U-Haul off, I really appreciate it thank you.
Craigg ChaseCompletely professional and polite. Complete opposite of location in Vero Beach at Mikes Garage Towing.
Patrick MoranExceptional Service! Very nice
Tara GriffithCar dollywas in great condition
Timothy WilliamsonI was charged for gas that I personal filled up to the 3/4 (where it was when I got it) $20 charge for 4 gallons ridiculous!!! Have never had this problem before
Phyllis TenkotteThe staff were very friendly and helpful. Made our rental experience awesome!! Would highly reccomend to friends and family!
Tonya BellinghamVery helpful and understanding.
Tonya YoastDon’t rent out a u-haul that leaks and ruins personnel property. Also, inform customers how important it is to use the app. We were not aware that the paper print out could be wrong (and was wrong).
Jacob PaceSomething was wrong with trailer tires. Couldn't exceed above 55 MPH without horrible vibration and shaking of our vehicle that was towing the trailer.
Jeff TerryI think you all should not charge 4 days for long haul it can save people money we picked up truck Fri drive to our location Saturday and took back Sunday
Ronald SmithDid not check my trailer in till Tuesday when I returned it on Sunday and charged extra. I am not happy.
Sally FancherEverything was great except i think trailers need jack stands
Scott LucasGreat customer service so friendly!
Cierra MclaneI love how easy pickup and drop off was.
Matthew HolwadelNo it was a easy and great experience! Great staff!
Cierra MclaneVery helpful, very courteous.
Scott WykoffPlease pick a drop off place that is open on Sundays. I did not feel comfortable just dropping it off. The web site to check out wasn't bad either, I figured it out. But I'm glad I went through my paperwork because I didn't know I had to check out there, nobody said anything about that. Plus there is 36. Dollar charge, not sure what that is. Thank Jeff
Jeff ScottFar better than anticipated, people tend to leave negative reviews, out experience was just the opposite. In my line of work I am very attune to customer service and levels of implementation. I am pleasantly impressed. Danny greeted and took care of us consummately professional. Spent time to ensure we were pleased and squared away. I highly recommend, 5 star experience.
John BaitzThe workers at this location were amazing. Extremely friendly and went over the top to make this a smooth and enjoyable experience. Whenever I need anything from U-Haul, I won't go anywhere but to this location. Big shout out to Jenny! Awesome person.
Shane OgdenNa
Christopher BowmanN/A
Jacob MccrayGreat experience here,very helpful when I had a problem with the online check in
Robert ColeNothing. The owner/operator was extremely helpful and pleasant. Very pleasant experience. Will definitely use this facility again if needed
Deborah HallOnly part I had a hard time understanding at first was my initial call, the only thing on the recording was about the auto detail shop, I hung up thinking I had the wrong number. Other than that no problems, very people oriented staff, and really friendly. Enjoyed my time at the store.
ANTHONY MILLERThings were fine so nothing to improve on.
DEBORAH CALHOUNNothing. The young man was very presetable
JERRY BRUNERExcellent Service! Great job!
Keith KigerNo suggestions as of now. Dealer was very friendly and knowledgeable. Was a great experience!
JEFFREY BOLERVery friendly, helpful and efficient
Douglas HensleyThis was not the location we were suppose to pick up. Infact, this was the second location (5 hours total drive) we had to go to get a truck. These two guys were very nice and helpful and apologized even though it was not their fault for the mix up
Angela Dunham