Customer Reviews for DMH Automotive Enterprises

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of DMH Automotive Enterprises

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Christopher M. on

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Customer did not leave a comment.

Troy S. on

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The owner was amazing. He made the process smooth and easy.

Christopher R. on

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The location was not the location we reserved from, that location did not have the truck we wanted so they told us to go here instead. When we got there we went inside the office door, which is evidentally closed on Saturday, but the office door was not locked. The alarm went off and the police came. We had to show ID to police and talk to them until they could get a hold of the owner. We asked the owner for the key, but were then told to use the prompts online to open the key box. This process is TERRIBLE It took over 45 minutes to get the key out of the box. The ap kept starting over, we had to resubmit photos, it was a nightmare! Not a pleasant experience at all! We got there at 8:56 and didn't pull out until almost 10 am. Trucks were parked very close together and if we didn't have experience in driving bigger trucks there could have been a lot of damage. Truck only had 1/4 tank gas in it. We've always gotten them full and returned full. Bed of truck was not swept out entirely.

GREGORY S. on

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Customer did not leave a comment.

Benjamin P. on

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Everything was ready to go at 6:30 am! Nice and easy.

Igor S. on

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Customer did not leave a comment.

Cynthia F. on

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Austin F. on

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I would include the lockbox code in the “return” process because I wasn’t able to get back into the lockbox (I had locked it during the pickup) and ended up having to call Customer Service. I guess she “left a note in my account”, so hopefully all is well. I had to drop the key in the “24-Hour Return” key-drop, which is not the place that the app directed me to drop my key in. I’m skeptical about whether or not I’m going to get charged for this. Otherwise it was just fine, the app was great aside from this.

thomas D. on

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Same as above

Chris M. on

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Customer did not leave a comment.

Dawn W. on

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The website now shows a reduction of $50... The truck leaked. The flexible thing where you return the truck to the same location is not really applicable if the don't give you st least what the round trip mileage is!!! Also...the truck leaked bad and soaked many important items...some that cannot be replaced!!! Not sure why you are asking for feedback...its not like you give two shits anyway! I will not be returning to uhaul ever as a customer!!!

BOBBY F. on

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George J. on

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Dawn N. on

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Nate J. on

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I was charged another day for my truck but was not able to keep it because they had already rented back out again so I was rushed to get it returned and charged for it

Marcy W. on

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Customer did not leave a comment.

Rob C. on

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Professional, courteous service

philip S. on

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Customer did not leave a comment.