Customer Reviews for Docteur Du Pare Brise
(U-Haul Neighborhood Dealer)

308 reviews

1444a Cure Labelle   Blainville, QC J7C2P2
(Celeron)

(450) 420-2622

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(450) 420-2622

1444a Cure Labelle
Blainville, QC J7C2P2
(Celeron)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Driver side door was all pry so air was coming in on highway Gaz was at 1/4 so hard to gauge distance/fuel because we didn't wanna give it back with more fuel (like if they would have refund part of it) Engine oil level low Light in the box was broken

Denis C. 
Rating:
3.0

The material available was not the same. The coverage for the insurance wasn't the same rate as in the reservation

Genny B. 
Rating:
3.0

The person who served me was not very helpful and did not care about the fact all the equipment I ordered was not available. When I returned the vehicle the young lady who served me was pleasant and helpful.

GEOFFREY G. 
Rating:
5.0

Customer did not leave a comment.

KATHY L. 
Rating:
5.0

Customer did not leave a comment.

Geneviève D. 
Rating:
4.0

Customer did not leave a comment.

JEAN LOUIS D. 
Rating:
1.0

Tu dois aller chercher l équipement 30 km de ce que je devais aller chercher et j ai du aller porter 60 km de chez moi ,pour plus jamais uhaul

Luc L. 
Rating:
5.0

Customer did not leave a comment.

ALLAN A. 
Rating:
3.0

The online check-in was a pain for me. The website said it couldn't find my location and that I had to activate it through my phone's settings, which I did, but it never worked (iOS) The instructions provided on the French version of the website to enable the location on an iOS browser are inaccurate. I ended up having to go inside to get help from the clerk, thankfully. Returning the vehicle was another pain. Thankfully, my spouse was with me and he had an android phone so we were able to return the vehicle successfully (especially that we were returning the vehicle after business hours) Nothing to say about the truck, it met my expectations. Just make the online process better and review the instructions (especially for the French side of things)

SONIA B. 
Rating:
5.0

Customer did not leave a comment.

ALEXANDRU-REMUS C. 
Rating:
4.0

Customer did not leave a comment.

GUILLAUME L. 
Rating:
5.0

Customer did not leave a comment.

Sylvain A. 
Rating:
3.0

Customer did not leave a comment.

Marie Andre G. 
Rating:
5.0

Customer did not leave a comment.

Martin F. 
Rating:
1.0

Too far from Montreal.

suzan P. 
Rating:
5.0

Customer did not leave a comment.

ANNABELLE D. 
Rating:
3.0

Cette incertitude qu,apporte cet établissement,m,a rendu stressé,ça ne m,a pas mi en confiance pour avoir le camion à la date et heure prévu ,heureusement ça bien fini avec le représentant qui est venu sur place pour finaliser le contrat de location,car l,établissement était fermé

Claude V. 
Rating:
5.0

Improve website to not cancel ONE DAY before reservation.

Samuel C. 
Rating:
5.0

Customer did not leave a comment.

maurice E. 
Rating:
3.0

I had try to rent through my phone, in the hope o same time, but it didn't work and the clerk could not help me. I had to cancel my rental and go through them. I ended up loosing more time than if I would have made the reservation directly with clerk. Was disappointed.

Chantal N. 
Rating:
4.0

Customer did not leave a comment.

Mélanie R. 
Rating:
4.0

On the website I ordered a hand truck for household appliances and I really needed it , and when I got to the location they said they didn't have any and that "it doesnt mean I asked for it on the website that I would get it". I was really disappointed. Maybe don't offer options on the website that the store doesn't have...

Maya L. 
Rating:
1.0

Snobbish service

catherine R. 
Rating:
4.0

Online check out took 45mins. Too long with the approval.

Marek G. 
Rating:
5.0

Service rapide, courtois et efficace.

Pierre C. 
Rating:
5.0

Très bon service Fanny à été d une écoute formidable BRAVO et merci

claudette M. 
Rating:
5.0

Customer did not leave a comment.

Jean S. 
Rating:
1.0

Customer did not leave a comment.

Benoit R. 
Rating:
4.0

Customer did not leave a comment.

Samuel P. 
Rating:
5.0

Excellent service!

Guillaume C. 
Rating:
5.0

Merci... Excellent service

vincent B. 
Rating:
3.0

Rental wasn't clean and nobody to help me fix the trailer to my véhicule or to show how it works.

MICHEL L. 
Rating:
4.0

Customer did not leave a comment.

ERIC J. 
Rating:
4.0

Difficulty with transmission

JEAN L. 
Rating:
5.0

Customer did not leave a comment.

ANDRE T. 
Rating:
5.0

Customer did not leave a comment.

MARIO D. 
Rating:
5.0

Customer did not leave a comment.

Daniel J. 
Rating:
1.0

So bad experience this time. We could not pick up the truck via the application 24/7. We have to wait until the opening of the business hour to get the truck. We had no lift, no blankets as I reserved. Dr. du Pare-Brise charge us more fees thna it was suposed. I would like a call back ASAP from Uhaul at 514-898-9134.

Philip L. 
Rating:
5.0

Dirty inside trailer # 1708

ALAIN P. 
Rating:
3.0

The guy from docteur du pare-brise, where I picked up the truck, made me wait for 20minutes... He told me he had to help his customers before me... And I was the first one in line. You should tell your local partner to act with U-haul's customer as he would with his own customer. I will never order a truck from him again, never

BENOIT CARL C. 
Rating:
1.0

Make sure the equipment is working. I spent more than 2 hours waiting, until we decided to fix the problem on our own. It wasn't still working, but at least we were able to leave. What a waste of time and money!

Phylip S. 
Rating:
5.0

Customer did not leave a comment.

RICHARD P. 
Rating:
1.0

Customer did not leave a comment.

EMILIE D. 
Rating:
5.0

Customer did not leave a comment.

ANDRE S. 
Rating:
4.0

Econoline not cleaned at all snow not removed from winsheeld and strangely They don't even have a brush to give to cutomer to do it himself This is a basic customer service

adel H. 
Rating:
3.0

Système informatique pour location par le mobile excuse-moi mais bordélique et très très compliqué nous avons du communiquer avec le service à la clientèle car rien ne fonctionnait une perte de temps de plus de 1 heure Dernière fois que j'utilise via le mobile

Louis D. 
Rating:
5.0

Customer did not leave a comment.

Sebastien P. 
Rating:
5.0

Customer did not leave a comment.

JOHN H. 
Rating:
5.0

Customer did not leave a comment.

MARTIN D. 
Rating:
3.0

Information en français svp

GUY L. 
Rating:
5.0

Customer did not leave a comment.

MAURICE N. 
Rating:
3.0

Customer did not leave a comment.

Mélodie S. 
Rating:
5.0

Customer did not leave a comment.

NATHALIE A. 
Rating:
5.0

Customer did not leave a comment.

Julien Tranchant J. 
Rating:
5.0

Customer did not leave a comment.

BACHIR A. 
Rating:
5.0

Customer did not leave a comment.

GESTION A. 
Rating:
3.0

Customer did not leave a comment.

Corinne L. 
Rating:
4.0

Customer did not leave a comment.

BENOIT D. 
Rating:
5.0

Rapide efficace

IVAN B. 
Rating:
5.0

Rien

ANTOINE K. 
Rating:
5.0

Customer did not leave a comment.

Francis A. 
Rating:
2.0

was very dusty , need to clean all my items after de ride.

Alexandre L. 
Rating:
5.0

Customer did not leave a comment.

IAN L. 
Rating:
5.0

Le service est excellent

PIERRE C. 
Rating:
3.0

improve the internet sit for renting the truck. Too long and not user friendly. alow more time to the reservation when we are late

steve F. 
Rating:
5.0

Ce véhicule était ancien! Plus de 100000 miles et gaz consommé TERRIBLEMENT (50 $ pour 150 km)

GRAHAM S. 
Rating:
4.0

Customer did not leave a comment.

Julien D. 
Rating:
1.0

J'ai été chargé 10$ de plus sans raison et cela quand je suis allé ramasser le trailer, en plus de l'avoir rapporter 4 heures à l'avance sur une réservation de 12 heures. Et j'ai dû écouter le propriétaire se plaindre qu'il ne pouvait pas relouer le trailer car je le rapportait après sa fermeture et qu'il était fermer tout le week-end... choisissez au moins des détaillants qui sont ouvert les fin de semaine, cet idiot a des heures raccourcit et se plaint et ne respecte pas les entetnte que les clients prennent en utilisant le site web pour faire une réservation. Je vais aussi me plaindre à la protection du consommateurs et à ma carte de crédit... cet homme se permet de chargé 10$ de plus sans même aviser le client, ceci est du vol.

Philippe D. 
Rating:
5.0

**pneu gauche dégonflé (remarqué après quelques heure d'utilisation)

FRANCIS B. 
Rating:
5.0

Customer did not leave a comment.

ST-LOUIS S. 
Rating:
5.0

Customer did not leave a comment.

Sonia B. 
Rating:
5.0

Je loue toujours à cet établissement et il y a toujours le véhicule requis. De plus, les employés sont très poli et gentil.

Martin L. 
Rating:
5.0

Il y avais pas de diable ni de courroie pour location.

PARE G. 
Rating:
3.0

J ai demander à st Jérôme et j ai du aller ceuillir à blainville tout ça pour me charger plus en km.. donc la prochaine fois je vais aller ailleur car il y avait 3 place dans mon secteur et vous avez transférer plus loin .

NATHALIE D. 
Rating:
5.0

Customer did not leave a comment.

NATHALIE R. 
Rating:
5.0

Merci à toute l'équipe!

BERNARD C. 
Rating:
5.0

Customer did not leave a comment.

michel R. 
Rating:
5.0

Accueil et service extrêmement courtois et professionnel !! 5*

SYLVAIN C. 
Rating:
5.0

Excellent customer service. The staff is amazing and made our experience more enjoyable and user friendly.

ESPOIR D. 
Rating:
5.0

Customer did not leave a comment.

jonathan B. 
Rating:
5.0

Super service à la clientèle!!!

Charles A. 
Rating:
5.0

Customer did not leave a comment.

Brian D. 
Rating:
5.0

Customer did not leave a comment.

Stéphane B. 
Rating:
3.0

Everything is in english on the web site. It was difficult for me to complete the online pick up.

Sylvain G. 
Rating:
5.0

Customer did not leave a comment.

SEBASTIEN B. 
Rating:
5.0

Customer did not leave a comment.

MANUEL B. 
Rating:
5.0

Customer did not leave a comment.

SERGE C. 
Rating:
5.0

Rien a redire, tout était parfait, merci

nancy M. 
Rating:
3.0

Le camion était d'une saleté exécrable. Sac de vidanges , gants de nitrile , mouchoirs , papiers de bonbons, monnaie, partout dans l'habitacle. Quand je l'ai mentionné on m'a dit que c'était impossible même si j'ai des photos à l'appui. Je ne ferai plus jamais affaire avec cet établissement

Mathieu L. 
Rating:
5.0

Customer did not leave a comment.

Mindie C. 
Rating:
3.0

Excellent service from the merchant . Storge space in truck was extremely dirty , I broomed the floor & disinfected before moving . There were three shovels of dirt on the floor. Second ordred a trolley , was confirmed that there would be one , merchant told be they never have the accesories ; should have been told at the begining.

Marc B. 
Rating:
5.0

Customer did not leave a comment.

Philippe B. 
Rating:
5.0

Customer did not leave a comment.

jean D. 
Rating:
5.0

Customer did not leave a comment.

claude M. 
Rating:
5.0

Customer did not leave a comment.

Catherine C. 
Rating:
5.0

Customer did not leave a comment.

BENOIT C. 
Rating:
5.0

Customer did not leave a comment.

Chantal B. 
Rating:
4.0

We had a terrible experience and NOT because of the location, they were actually really helpful and generous with their time. It's UHaul itself that is completely and absolutely the worst company I have ever dealt with. Even if you make your reservation months ahead, the day of your move you are not sure to have a truck! We had to drive 30 km both ways, in heavy traffic, to go get our truck, all that before a long distance move, so it added hours to our drive. Everything was complicated. Everything was stressful. The UHaul guys were NOT helpful, they were rude and could not care less. I was very happy however that the clerk at the location was nice and helpful. They even told us that it's always complicated with UHaul and that they were not surprised we had trouble with them. The movers that we hired through UHaul were LATE, they were inexperienced. I will NEVER make business with UHaul again, and I tell everyone and their neighbour to NOT use UHaul.

Melodie B. 
Rating:
4.0

2 expériences avec U-HAUL et les deux ont été horribles. 1. aucun service à la clientèle, nous sommes laissés à nous même. nous n'avions même pas d'adresse de retour pour le camion 2. le 28 mars la semaine passée. puisque le U-HAUL où j'allais chercher mon camion fermait, on m'a demandé de ramener un équipement, avec un rabais de 50$. celui-ci nous a compliqué la tâche puisqu'il faisait froid. ça a été long, mais nous avons réussi. le camion et le trailer à ramener n'étaient pas prêts lorsque nous sommes arrivés, ils étaient gelés et sous la neige. le système U-HAUL ayant planté, la dame n'a pas été capable de nous donner notre contrat électronique. elle l'a écrit à la main. je reçois un 14 pieds alors que j'avais commandé un 10 pieds. le 2 mars, j'appelle U-HAUL directement pour avoir mon rabais que je n'avais pas eu encore. elle me fait mon contrat électronique et me dit: je vous fait votre rabais. ok pas de problème je ramène tout l'équipement. 1 semaine plus tard, je rappelle U-HAUL (je n'ai pas mon rabais encore) et j'attends 20 minutes. on m'obstine que le rabais a été appliqué des le début alors que ce n'est pas le cas selon ce qu'on m'avait dit la semaine passée. on me donne un contrat électronique (rempli le 2 mars). ils ne se communiquent pas. elle ne savaient même pas qui avait écrit dans mon dossier la semaine dernière alors que c'était dans leur propre système.

stefanie L. 
Rating:
5.0

Customer did not leave a comment.

MARIO D. 
No reviews have been submitted for this location.

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