Customer Reviews for Does Appliance Service
(U-Haul Neighborhood Dealer)

73 reviews

716 W 19th St   El Dorado, AR 71730

(870) 862-2444

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed

Services at this Location:

Contact Us

(870) 862-2444

716 W 19th St
El Dorado, AR 71730

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Sharena C. 
Rating:
5.0

Customer did not leave a comment.

Brad T. 
Rating:
3.0

The floorboards had mud/dirt on them, and they charged me for a utility dolly that I never received.

Alexia T. 
Rating:
5.0

They drop off was the only problem

Lesie N. 
Rating:
5.0

Customer did not leave a comment.

NEVILLE M. 
Rating:
2.0

Clutter every where

Nick C. 
Rating:
5.0

Customer did not leave a comment.

Jayesh P. 
Rating:
4.0

Customer did not leave a comment.

Kenna G. 
Rating:
5.0

Customer did not leave a comment.

JEFFERY H. 
Rating:
5.0

Fast, professional and definitely polite…

Nicole E. 
Rating:
5.0

Very helpful!

Richard W. 
Rating:
2.0

Agent was 30 minutes late arriving then had computer issues. He had to call to get someone to complete my rental. Then started to help a second customer before showing me where my rental was.

Gary L. 
Rating:
3.0

Customer did not leave a comment.

ERMA S. 
Rating:
4.0

Customer did not leave a comment.

derek R. 
Rating:
5.0

Customer did not leave a comment.

JUDY M. 
Rating:
5.0

To have a appliance dolly.

Angel S. 
Rating:
4.0

Customer did not leave a comment.

Daren N. 
Rating:
5.0

All good!

Travis P. 
Rating:
5.0

Customer did not leave a comment.

Arthur H. 
Rating:
5.0

Easy convenient after-hours drop off! Thank you!

AF J. 
Rating:
3.0

Put cruz control in trucks for long distance driving as it would help on gas milage.

Beverly L. 
Rating:
1.0

Have the truck ready for pickup when the customer gets there

Coriell S. 
Rating:
5.0

Customer did not leave a comment.

Kaitlyn M. 
Rating:
4.0

Customer did not leave a comment.

Daren N. 
Rating:
4.0

Customer did not leave a comment.

Daren N. 
Rating:
4.0

Customer did not leave a comment.

Marquietta S. 
Rating:
3.0

Customer did not leave a comment.

Ben M. 
Rating:
5.0

Customer did not leave a comment.

Daren N. 
Rating:
5.0

Customer did not leave a comment.

STEVEN G. 
Rating:
5.0

Customer did not leave a comment.

Quinta A. 
Rating:
1.0

Ugh

SEAN S. 
Rating:
5.0

Customer did not leave a comment.

kevin W. 
Rating:
5.0

Customer did not leave a comment.

Shasmine T. 
Rating:
1.0

Uhaul changed me pickup location (and pickup time) without my permission. The new location was across town, and no one was there when I arrived. The truck was filthy and full of trash. One of the benefits of Uhaul used to be the "easy load ramp:" This is no longer the case. On my 26' truck was an 8' ramp, 34" off the ground that ramp was 36 degrees which is a dangerously steep angle for hauling furniture on a dolly. I will NEVER rent from Uhaul again.

Heather S. 
Rating:
5.0

Loved the new, small truck!

Bonnie H. 
Rating:
5.0

I wouldn't Change anything.

MICHAEL M. 
Rating:
3.0

Customer did not leave a comment.

Kevin G. 
Rating:
3.0

Customer did not leave a comment.

Darrick E. 
Rating:
3.0

Their lot is very crowded and small so all trailers are parked around the outer perimeter with the larger trailers on the lowest side which is wet and therefore muddy. The guy there was friendly enough and knowledgeable of what he was doing with regards to the rental process. He, however, had concerns as to whether I could get out with the trailer when I picked it up because of its location.

M D B. 
Rating:
3.0

The U-haul side of the business was fine, the yard and business appearance were the issue. Staff and service were excellent only issue was cosmetic

Robert S. 
Rating:
4.0

Customer did not leave a comment.

Bonnie H. 
Rating:
5.0

Customer did not leave a comment.

robin M. 
Rating:
4.0

Customer did not leave a comment.

Ray R. 
Rating:
3.0

Customer did not leave a comment.

Chris P. 
Rating:
1.0

Store opened at nine, but the individual capable of renting uhauls showed up late. He arrived at 0930 and nothing was ready. Didn't leave the premises until a little after ten.

Brad A. 
Rating:
4.0

Average on all accounts.

Joe M. 
Rating:
3.0

Customer did not leave a comment.

Bruce G. 
Rating:
5.0

Customer did not leave a comment.

Junior S. 
Rating:
5.0

Customer did not leave a comment.

kevin W. 
Rating:
2.0

Customer did not leave a comment.

Tyler G. 
Rating:
4.0

Good place. Easy drop off. No notes.

Van W. 
Rating:
3.0

Employee could have used more training before leaving her alone to handle check-ins. She was very courteous but insufficiently trained.

Benny W. 
Rating:
4.0

Customer did not leave a comment.

JENNY T. 
Rating:
4.0

Customer did not leave a comment.

Jeffrey B. 
Rating:
3.0

The entire order was changed by Uhaul without consulting me, including equipment that I didn't ask for, leading to a much larger bill.

Matthew R. 
Rating:
5.0

Customer did not leave a comment.

Cherokee S. 
Rating:
1.0

back gas cap missing and they didn't even know it and sent us away with a truck without the gas, staff did not know how to properly attach vehicle transport trailer and did not know how to load vehicle with expertise.

Darah O. 
Rating:
5.0

Customer did not leave a comment.

Eddie M. 
Rating:
1.0

The guy was very rude and then rushed me threw the inspection.... the inside of the cab was very nasty!!!

Kerrie R. 
Rating:
5.0

Customer did not leave a comment.

Tracie H. 
Rating:
5.0

Customer did not leave a comment.

Chris P. 
Rating:
4.0

Customer did not leave a comment.

heidi B. 
Rating:
5.0

Customer did not leave a comment.

Cassandra P. 
Rating:
3.0

Customer did not leave a comment.

Kim E. 
Rating:
1.0

These guys don't know what they're doing!! Didn't want me to drop trailer because I didn't rent it from them. Very strange place!!

Kenneth S. 
Rating:
1.0

Customer did not leave a comment.

Reuben G. 
Rating:
5.0

Good people!

Jeff T. 
Rating:
1.0

Our request was cancelled two days before we were supposed to move across the country because they didn't have the equipment near us. Not okay. Then, they would not deliever this truck to us which was a HUGE inconvenience. So, we had to drive OUT OF STATE, the day before we were supposed to move, to pick up the truck. The truck had tons of dog hair inside the cab and coffee was spilt all over windsheild and inside cab. They accused us of stealing the truck when we picked it up after hours. They agreed to leave it after hours for us and left the keys inside the truck. They didn't provide paperwork and didn't check the truck out to us. When we went to go pick up the trailer at a different location, it looked like we stole the truck in the system. What should have been a quick pick up turned into an hour long ordeal regarding poor service on your end. Very frustrating and uncalled for. On top of all of this we have an extra random charge of $182.23. Again, not okay. I would like to speak to someone over the phone about our awful experience.

John S. 
Rating:
5.0

Easy to find. The young man a the counter was outside the office as soon as I pulled onto the lot. He had the trailer unhitched before I realized it. First class establishment.

Randall H. 
Rating:
5.0

Customer did not leave a comment.

kevin W. 
Rating:
5.0

Customer did not leave a comment.

Donald Y. 
Rating:
4.0

I paid cash when I turned in truck YET m

Gina C. 
Rating:
5.0

Friendly customer service, good running truck.

Tarri H. 
No reviews have been submitted for this location.

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