Customer Reviews for Dolphin Auto
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Dolphin Auto
Bonnie H. on
1st truck had binding of rear brakes. Called rental people brought it back. Rear hub one side really hot. 2nd truck they gave us drove 3 miles to gas station since had 1/8th of tank. Checking fluids had NO OIL showing on dip stick! Called again. They said to drive it back to location. I said no since I didn't want to be responsible for blowing up motor. They came down with 1 qt of oil. Had to buy 2 more quarts of oil at gas station! Now I have filled 2 trucks with fuel and can't use truck! The place where we rented it said they did check both trucks out before I took them! I don't think so. Now I am out $80 plus dollars for fuel in 1st truck that I couldn't use. If it had been my wife or anyone else, both trucks would have broken down on highway. Normally people take the rental place word that they checked the trucks for oil and running properly. I am very very very very upset. The rental place said take it up with drop off location. They were closed even though when I checked the website and uhall it said they were supposed to be open Sat. Dec 21st until 6pm. We were there at 1pm. closed ! How do I get my $80 for fuel back? Please contact me at: flbonnieheck@yahoo.com
Barry B. on
Not locations fault but the truck had a serious transmission leak. We didn't know it until the truck was parked at our destination. It was smoking from underneath and developed a large puddle of transmission oil in our new driveway. We unloaded and the truck made it to the return location ok. Return location was notified of the problem. Driveway stain wont clean up. Overall though everything else was good.
don S. on
Nothing, they were very helpful and friendly. Renting from Dolphin Auto was a excellent experience which seems to be a rare thing these days. I am glad that I rented from them
robert R. on
Make the trucks better on gas
Jennifer C. on
Kenny was amazing at the rental location - it is not his issue that we will not use or recommend UHaul
RODNEY H. on
Nothing. Went as smooth as could be expected. Dealer completely set up equipment and instructed me on the dismantle procedure. Very friendly and customer oriented.
Donald G. on
Great Customer service