This was the second location. The original location did not have keys in the lockbox for the truck and the location was closed, so I had to call customer service, wait on hold to talk to someone. I spoke to Christy, she was fabulous, very helpful. None of the lockboxs at the first location had keys. We had to go to a different location that had a truck. It was an inconvenience and took an extra hour to get a truck. So, it put us behind an hour.
Timothy C
Customer Reviews for Dons Heavy Duty Truck Repair LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They were so helpful and fast
Heather BFast friendly service. Had the perfect size truck I needed.
LORA BI did not even rent a trailer. Some one was using my info and no response email from U-Haul
Chris CEasy drop off. Helpful people at the site and on the phone. First rate
DONALD JHannah was a pleasure to rent from. I will go back to her again
Robert GDon's was very quick and helpful making sure that I picked up my vehicle and was on my way in a short time!
Jacob TThe folks at this location had no idea how to complete the paperwork to indicate that I had dropped off the vehicle. I was called 2 days later and accused of never dropping off the U-Haul.
Debra J