Customer Reviews for Double G Collision Clinic

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Double G Collision Clinic

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Jonathan S. on

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This location should not be a pick-up point for non-local rentals.

DARLINGTON S. on

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Customer did not leave a comment.

mike m. on

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I know that you're busy but I had to drive from northern Illinois to pick up the truck a day early. It cost me extra for gas in my vehicle. Other than that all was well.

tiffany k. on

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Customer did not leave a comment.

John S. on

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The service was very good and I did not have any problems. I wod recommend them again!!

Kong Meng L. on

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The location itself is ok but corporate office are garbage and a bunch of lying sack of liers. Told me that I was guaranteed a truck, which I reserved a month ahead. I called them two days and a day before my pick up and was told that the truck is guaranteed but when I got there, there was only one uhaul truck left, and there was me and a lady waiting for it. I reserved the truck a month ago and the lady reserved a few days ago. She called the corporate office crying and all and eventually got the uhaul. I believe she knows that person from uhaul office. Anyways, the truck that was mine was given to her, and I was sent to another location 30 minutes away. They said that they had switched me to that location and that switched happened after she called corporate which was the time when I was already there to pick it up. What's the point of reserving a uhaul a month advance if they are going to just give your truck away like that to someone who reserved theirs a few days ago? Anyways, uhaul sent me to another site 30 mins away to pick up another truck and said they would reimburse me $50 for not being able to give me that truck. It was their mistake and yet after the bill, I was still charged the full price. Therefore, uhaul is a lying sack of shit company. Worst company ever. Again location is good, but corporate office are assholes.

Thomas S. on

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We were very disappointed that when we made the reservation, it seemed the requested location in Platteville had a 10' truck. Then, when we got the email, it said it was a 20 minute drive to pick up the truck. So it wasn't ideal to have to find someone else to drive the car back AND pay for the gas to drive our car back and forth as well as the gas for the truck to drive back to Platteville.

Scott C. on

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WILLIAM W. on

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RANDY H. on

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Thomas B. on

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Great equipment.

patrick s. on

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Double G Collision are very accommodating, we have rented before from Double G and the reason we went back was because he was great!! There is no improvements that need to be done here. Thank you Double G