Customer Reviews for Double J Storage
(U-Haul Neighborhood Dealer)

453 reviews

111 N Sandy Ln Ste C   Chandler, OK 74834
(behind Austin cory state farm insurance)

(405) 258-2570

Office Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 4 pm
  • Sun: 8 am - 11 am

Services at this Location:

Contact Us

(405) 258-2570

111 N Sandy Ln Ste C
Chandler, OK 74834
(behind Austin cory state farm insurance)

Services at this Location:

Office Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 4 pm
  • Sun: 8 am - 11 am
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Customer did not leave a comment.

Harold E 
Rating:
3.0

If you don't have large signs out side then someone needs to be escort director outside finding what customer needs. I had to drive all over lot, using up gas and my miles for them to call me and tell me I went past the specific dolly assigned to me. Frustrating in the heat. And then trying to see my cell phone In the sun to take pics is all wrong. Customer escort should be outside with me taking pics and processing me out. If I was familiar with how yall do stuff it may have been less Hassel. I'm not familiar to the setup around your building so better signage outside or a escort. Put numbers on the outside wall than office personnel can say go to bay 3 and that's where your car dolly is. No pointing out side from the desk. it's useless for me

DENISE G 
Rating:
5.0

Customer did not leave a comment.

CLINT N 
Rating:
4.0

Customer did not leave a comment.

ERIK A 
Rating:
5.0

Customer did not leave a comment.

DUSTIN L 
Rating:
5.0

Customer did not leave a comment.

DAVID H 
Rating:
1.0

Too much to write. I need U-Haul to call me. 484-744-9069

Marianne S 
Rating:
5.0

Customer did not leave a comment.

HUNTER S 
Rating:
5.0

Customer did not leave a comment.

DUSTIN L 
Rating:
5.0

VERY HELPFUL SMALL TOWN HOSPITALITY

EDWIN T 
Rating:
4.0

Customer did not leave a comment.

Robert R 
Rating:
5.0

Customer did not leave a comment.

Mary H 
Rating:
5.0

Customer did not leave a comment.

WILLIAM V 
Rating:
5.0

Easy, convenient, always friendly and exceptional service!

ROBERT A 
Rating:
1.0

Truck only had a quarter tank of gas and then I got charged 64$ for gas the equipment was gross and the truck k didn’t have a dolly in it so I had to get one out of the lot this is some crazy stuff

MEADOW J 
Rating:
5.0

Customer did not leave a comment.

Sharon G 
Rating:
5.0

Customer did not leave a comment.

PHILIP N 
Rating:
5.0

Nothing. Tony does a great job!

STEVEN P 
Rating:
5.0

Customer did not leave a comment.

WAYLAND W 
Rating:
5.0

Customer did not leave a comment.

AMANDA R 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY A 
Rating:
5.0

Tony was very helpful to my needs, Tony is very knowledgeable in everything that is U haul, would definitely recommend him and his location to everyone!!

ERICK W 
Rating:
4.0

Guy was fine but he was late

ROYCE J 
Rating:
5.0

It was easy to locate, easy to drop off. Used the app. Check in the next morning was a bit slow but overall great. They need a sign in the back of the location that points to the key drop. That was a bit hard to find in the dark.

Gena A 
Rating:
4.0

This place is an excellent place to rent your UHaul needs.

JAMES D 
Rating:
5.0

Quick and easy

Peter D 
Rating:
5.0

Customer did not leave a comment.

Jamie Y 
Rating:
5.0

Great customer service.

Nev P 
Rating:
1.0

The associate checking me in was busy talking to people that was simply relaxing on a household couch in the lobby area. Slow service when one is in a hurry to move

Randy C 
Rating:
5.0

The ratchets need to be replaced on the trailer I rented it’s all rusted and hard to crank the ratchets to wind up the straps

Dwane C 
Rating:
5.0

Tony at Double J in Chandler, Oklahoma was excellent to work with, a true professional.

david m 
Rating:
5.0

Customer did not leave a comment.

George G 
Rating:
5.0

Customer service representative was courteous, on point with any request and such a genuine individual, would highly recommend this location for any moving rental equipment and/or moving materials!

daniel r 
Rating:
5.0

Customer did not leave a comment.

Colby S 
Rating:
5.0

Customer did not leave a comment.

Kandi M 
Rating:
5.0

Tony always does great service

Linda D 
Rating:
5.0

Customer did not leave a comment.

Dennis C 
Rating:
4.0

Customer did not leave a comment.

Kandi M 
Rating:
5.0

Customer did not leave a comment.

LISA H 
Rating:
5.0

Customer did not leave a comment.

wade p 
Rating:
4.0

Customer did not leave a comment.

Jeramy G 
Rating:
5.0

Tony is the best!!! His rental transactions are smooth and easy, and he is so pleasant to work with. I've used a lot of UHaul rentals over the years, and he is by far the best!

JOELLA S 
Rating:
5.0

Customer did not leave a comment.

Rebecca H 
Rating:
5.0

Owner was great very nice place great service thanks

julie w 
Rating:
5.0

Excellent service!

Sherry S 
Rating:
5.0

Customer did not leave a comment.

Layne L 
Rating:
5.0

Customer did not leave a comment.

Zachary H 
Rating:
5.0

Customer did not leave a comment.

Sharon S 
Rating:
5.0

Customer did not leave a comment.

Sharon S 
Rating:
5.0

Customer did not leave a comment.

Sharon S 
Rating:
5.0

I was very satisfied. He had the truck ready n warmed up. Very friendly n had me in truck n on my way in no time!

Shonna C 
Rating:
5.0

Great uhaul location.

George G 
Rating:
4.0

Customer did not leave a comment.

Sharon S 
Rating:
5.0

I only dealt with taking the box truck back. But the staff at the Browning Parkway location were top notch.

enrique p 
Rating:
5.0

Customer did not leave a comment.

Dylan D 
Rating:
5.0

Customer did not leave a comment.

Sharon G 
Rating:
4.0

Customer did not leave a comment.

Sharon S 
Rating:
5.0

Customer did not leave a comment.

TONY J 
Rating:
5.0

Your check in process was extremely difficult this time. It did not want to take and I had to call.

Jannetta A 
Rating:
1.0

They took over 300 off my card and kept the 100 dollar deposit costing me a total of 539 dollars. I'm a working g homeless woman trying to make and now they have ensured that I won't get to eat for 2 weeks cause they took everything I had. I don't even ha e a penny left. DO NOT USE THE CHANDLER UHAUL

Julie W 
Rating:
5.0

Jarvis always takes care of his customers.

JOSEPH I 
Rating:
5.0

Customer did not leave a comment.

steve c 
Rating:
5.0

Customer did not leave a comment.

Nev P 
Rating:
5.0

Customer did not leave a comment.

Nev P 
Rating:
5.0

Customer did not leave a comment.

Brad F 
Rating:
4.0

Customer did not leave a comment.

marcy J 
Rating:
5.0

Customer did not leave a comment.

Freddie H 
Rating:
3.0

Customer did not leave a comment.

Forrest A 
Rating:
5.0

The gentleman who we dropped it off to was Great.

Richard D 
Rating:
1.0

Need to drop off in mcloud but U-Haul sent me to chandler then charge me for the extra miles

Tommy M 
Rating:
5.0

Useed many times easy as can be!

David S 
Rating:
5.0

Jason was a tremendous help!

WILLIAM S 
Rating:
5.0

Customer did not leave a comment.

JANET K 
Rating:
5.0

Double J is always the best and easiest location. Attention to detail and customer service is top notch!

Robert A 
Rating:
1.0

Dude is dishonest and misrepresents and uhaul doesn't care. Don't go to the district handling this location bc the area manager doesn't care either. Unless u know exactly how it works, don't rely on any of their word. Rented pull along for a day, deposit of 120 for 68 dollar rental. Called asked how much for 2 more days. Told twenty sumn per day. Cool. Deposited way more than that. Turned in and told I owed another 100. Didn't have it! Wouldn't have kept it if I knew! The told ok promissory note. I told him I got paid in 2 weeks. Got in car n there's another 30 friggn dollar charge after 7 days for the promissory note. Complained and area manager said oh I'll reduce charges to 50. Wtf ever I can't fix it. She dgaf about bad business.paid yesterday. Uhaul been. Trying my acct all day for another 107. Thank God it's not there bc I don't want anything to do with this dishonest area. NEVER had a prob at uhaul. This is disgusting

Meagan N 
Rating:
5.0

Customer did not leave a comment.

David B 
Rating:
5.0

Nothing. UHaul clerk was polite and bent over backwards to accommodate me as a customer. Will use the Chandler UHaul again.

JERRY J 
Rating:
5.0

Customer did not leave a comment.

Mary C 
Rating:
5.0

Customer did not leave a comment.

DAVID L 
Rating:
5.0

Customer did not leave a comment.

Bill B 
Rating:
5.0

Great customer service. Friendly and helpful.

PATRICK S 
Rating:
5.0

Customer did not leave a comment.

Saman A 
Rating:
5.0

Tony is the best

forrest e 
Rating:
5.0

Customer did not leave a comment.

Khanh T 
Rating:
5.0

Customer did not leave a comment.

Stuart T 
Rating:
5.0

Customer did not leave a comment.

CHAD L 
Rating:
5.0

Everything was great and Mr Jarvis was very kind.

gail w 
Rating:
5.0

Customer did not leave a comment.

kayla s 
Rating:
5.0

Customer did not leave a comment.

ASHLEY C 
Rating:
5.0

Customer did not leave a comment.

Jahaira M 
Rating:
2.0

It took over 24 hours before I got my return receipt.

philip n 
Rating:
5.0

As easy as can be. Thank you!

David S 
Rating:
5.0

One thiusand times better than the lady at the yukon place. Only took him 10nseconds to hook up trailer while it took the lady in yukon 15 minutes to do the same.

steve c 
Rating:
5.0

Customer did not leave a comment.

Brenda W 
Rating:
5.0

Customer did not leave a comment.

Janice S 
Rating:
5.0

Everything was handled with excellent customer service. And very knowledgeable! Best experience I have ever had renting a uhaul!

edna m 
Rating:
5.0

Customer did not leave a comment.

Denise M 
Rating:
5.0

Customer did not leave a comment.

Hannah G 
Rating:
5.0

Quickly welcomed and checked in. Couldn't have asked for a better experience.

Michael S 
Rating:
5.0

Customer did not leave a comment.

janice p 
Rating:
5.0

Customer did not leave a comment.

Dana B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

david l  |  Overall Experience 
Rating:
5.0

The best storage unit we have ever had! Tony is the nicest person and very helpful!

brittnay w  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tara m  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SHERRIE B  |  Overall Experience 
Rating:
5.0

You won’t anything better than the staff and facility here!

Leslie M  |  Overall Experience 
Rating:
5.0

Lovw this storage facility, Tony is always professional and meets you're needs if possible, I definitely recommend this storage facility.

marty r  |  Overall Experience 
Rating:
5.0

The owner manager is a real fine person

gary a  |  Overall Experience 
Rating:
5.0

Tony went out of his way to help me take care of extra security due to I live out of state. Ty Tony for your kindness and professional service.

mary r  |  Overall Experience 
Rating:
5.0

The person running the place is a very nice guy. Made moving in, and out very easy as well . Overall, I would highly recommend this storage facility.

NICK G  |  Overall Experience 
Rating:
5.0

Done business with double j storage before and always had excellent service. Definitely would use them again!!

marty r  |  Overall Experience 
Rating:
5.0

Very accommodating! Tony went above and beyond to help me out. Definitely going to be my go to storage place!

MARCY M  |  Overall Experience 
Rating:
5.0

It was great to have a place for safe storage....

TIM F  |  Overall Experience 
Rating:
5.0

Very great service.

Privacy R  |  First Impressions 
Rating:
3.0

Clean

Privacy R  |  First Impressions 
Rating:
3.0

Unit was as expected. But floor level is well above ground level. There is six inch drop from the units to the ground. Self-storage pathways between the units should be paved.

Privacy R  |  First Impressions 
No reviews have been submitted for this location.
  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

    We have the most coverage in North America!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trucks for Sale

    We have the largest selection in the industry!

Back
To Top