This has nothing to do with the location itself which was great but my reservation location was changed with no notice to me I took a Lyft to the location I initially reserved too only to find no vehicle assigned and spent 30 minutes on the phone until the other location called me because I had not shown up
Eduardo S
Customer Reviews for Double R Auto Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
U-Haul was dirty both front and back side. Did not receive a code for the lock box until I had called and during that called there was no mention of being refunded for the dolly that was not in the U-haul. The U-Haul also had no gas due to it being siphoned
Madison DFurniture dolly, utility dolly, and Furniture pads were not included as ordered. Less than half a tank of gas. Once the key was received no instructions on where the truck was parked, had to walk around the block to find it.
Ruben B