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ELIO R
Customer Reviews for Douglas Structures
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The owner was very helpful & made our process of moving out of state way easier, definitely recommend!!
MELODY HKeep providing an exceptional and seamless check in experience. This was my second time renting from this location in the last two months and I was once again met with unparalleled customer service from Nicholas. Not only only was he personable- he remembered my name - but he was anticipating my arrival and had everything ready and in order. His excellent customer service and professionalism are the things that keep me as a customer return customer.
VICKI CThe truck was very clean & the rental process was smooth. Our first time renting, I’d definitely recommend to others for their moving needs.
Vanessa MNo improvement needed here. Excellent service and would Highly recommend to anyone!
ERIC MSales Rep was very nice and will definitely be making another reservation with him at that location
Robert GThe owner went out of his way to be there early for us since we needed to pick up the truck early morning before opening time. The truck was clean and well maintained. Definitely recommend this place to anyone looking for their moving needs.
SUSAN AThe representative was awesome explained everything. Then helped me with resolving an issue with the return of the truck.
RAMONA JMy overall experience was excellent. The owner was professional and courteous! He made sure that everything was in order and explained the rental process in detail. I will definitely return to this location for future needs.
STEWART JSatisfied
JESSE GNicholas was knowledgeable and helpful from the beginning to the end didn't let us forget our dolly the best U-Haul experience as of yet
CYNTHIA GHe did Great! Very good job since we got there very communicative and respectful.. Nicholas I think is his name! 👍
FLORIDALMA CNothing customer service was Great!!
SHAWN GVery friendly and helpful!
NATALIE CNicholas was friendly and helpful. He had our u haul rental truck pulled up and ready for when we arrived. He had it situated to make it easy to maneuver out the driveway and on to the road. The truck was clean and ran properly with no issues. He was well prepared and offered professional service. He made checking the truck back in a breeze. I highly recommend this location.
MARIA Fwonderful service
mariah hThe experience was great.
JOSEPH VMy experience with renting my U-Haul was excellent. I had the pleasure of working with Nicholas who not only helped with a seamless check in, but his warm personality and professionalism made my experience top tier from start to finish. I would highly recommend renting from this location!
VICKI C