Great customer service. Fast and easy checkout. They went above and beyond to accommodate our needs. Family friendly environment. They made our move much more less stressful. Thanks again!
Michael D
Customer Reviews for Down South Boilers
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Got there the Lot was full of trailers and the grass growled up and the location had old concert slabs and it was hard to drive over to park trailers. Small location. Then the owner was complaining that he had over 20 trailers dropped off there that wasn't on schedule to be dropped off there. I told him that was his own fault for taking Trailers not scheduled to be dropped off there. All reservations have a set drop off location and that's where they should be required to drop off. if it's not scheduled to be dropped off there They should refuse the equipment.
BILLY WSteve was great to work with. He was honest & even though he could have, he didn’t rent our truck before we arrived. We appreciate his integrity & he was a pleasure to work with.
David WVery pro active
TOMMIE SGreat location. Great vehicle. Professional and respectful staff
Brad PWhile the unit wasn't clean, the customer service was top notch. I will always rent from this location whenever I am in the area.
Tim PI have used U-Haul for years by far best experience ever .
Sam WThe best customer service I have ever experienced, U-Haul or otherwise.
Jacqueline LVery easy, the truck was clean and working well ! I was well attended to and received all necessary support during the return
Lucas BThe owner was extremely attentive and helpful. I can not say the same about where I dropped it off in Atlanta.
James VSuper friendly and efficient man in charge. Location very close to my home. Very fast pick-up.
Michael HGreat location, plus very clean and very great customer service! This is definitely my new location whenever needing a Uhaul!!!
Cedric Bi am being double charged, and i am having trouble getting someone to resolve my issue
joshua rSteve was very friendly and helpful, made the return process easy! Would definitely recommend!!
MICHELLE Sna
joshua rGreat location great vehicle respectable and reliable host
Brad PLocation itself is not great, but owner very helpful and attentive. I would recommend.
Daniel GHe’s very unprofessional, rude, and a liar…….. He pray on vulnerable woman, and he scammed me & my daughter out of money the U-Haul was on E when we arrived to Port Allen and he showed us a picture in his phone as if the gas was 1/4 of a gallon when I assisted on him giving us the gas back he told us to take it back out the truck ourselves and the mileage he shows you in his phone will not the match mileage in the U-Haul truck, I would hate for someone else to be scam just make sure you look @ the mileage yourself and make sure you guys and gals check the gas he’s a crook a 103 miles from Port Allen to Jefferson Hwy really don’t give this black mf scam artist your business👎🏾👎🏾👎🏾👎🏾
Rosalyn PGreat host. Great vechicle. Had an international liscense and I was able to rent the vechicle easily
Brad P