Customer Reviews for Downtown Transportation Group LLC
(U-Haul Neighborhood Dealer)

72 reviews

1618 SE Decker St   Lees Summit, MO 64081

(816) 524-0997

Office Hours

  • Mon-Thur: 9 am - 5 pm
  • Fri: 11 am - 5 pm
  • Sat: 9 am - 4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(816) 524-0997

1618 SE Decker St
Lees Summit, MO 64081

Services at this Location:

Office Hours

  • Mon-Thur: 9 am - 5 pm
  • Fri: 11 am - 5 pm
  • Sat: 9 am - 4 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Friendly, informative service.

Matthew A 
Rating:
5.0

Customer did not leave a comment.

NADER A 
Rating:
5.0

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Rating:
5.0

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5.0

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5.0

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5.0

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Rating:
5.0

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Rating:
5.0

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Rating:
5.0

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Rating:
5.0

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5.0

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5.0

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5.0

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Rating:
5.0

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Rating:
5.0

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NADER A 
Rating:
5.0

My my sales rep was very professional and did a quick service for me to where I was able to get in and out. I would use this. Highly appreciated

DAVID W 
Rating:
5.0

Customer did not leave a comment.

NADER A 
Rating:
5.0

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Rating:
5.0

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5.0

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5.0

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5.0

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Rating:
5.0

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Rating:
5.0

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NADER A 
Rating:
5.0

Outstanding customer service at this location!

John B 
Rating:
4.0

Customer did not leave a comment.

GREGORY M 
Rating:
5.0

Customer did not leave a comment.

NADER A 
Rating:
5.0

Super friendly, knowledgeable and helpful! Made the move much easier than I expected!

Olivia P 
Rating:
5.0

Customer did not leave a comment.

NADER A 
Rating:
3.0

Rate was higher than what my confirmation indicated by over 80.00

PAUL C 
Rating:
5.0

Customer did not leave a comment.

NADER A 
Rating:
5.0

Customer did not leave a comment.

NADER A 
Rating:
5.0

Friendly and helpful service.

Jaime F 
Rating:
5.0

Awesome Convient

JAMES A 
Rating:
5.0

Customer did not leave a comment.

NADER A 
Rating:
5.0

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Nader A 
Rating:
5.0

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Nader A 
Rating:
5.0

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Rating:
5.0

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Rating:
5.0

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Rating:
5.0

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Nader A 
Rating:
5.0

Kept us informed

Todd S 
Rating:
5.0

Customer did not leave a comment.

Nader A 
Rating:
5.0

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Rating:
5.0

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Rating:
5.0

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Nader A 
Rating:
3.0

Make the trailers more affordable. Almost a 1/4 of my bill was insurance that’s ridiculous

Robert O 
Rating:
5.0

Customer did not leave a comment.

Nader A 
Rating:
5.0

Customer did not leave a comment.

Nader A 
Rating:
1.0

Paid double, trailer was dirty when I picked it up.

Jadon S 
Rating:
5.0

Customer did not leave a comment.

Nader A 
Rating:
5.0

Customer did not leave a comment.

Seth R 
Rating:
5.0

Customer did not leave a comment.

Nader A 
Rating:
5.0

Customer did not leave a comment.

Cameron R 
Rating:
5.0

Guy did a tremendous job all the way around! Definitely will be my go to spot from here on out

Alfred B 
Rating:
5.0

Customer did not leave a comment.

Nader A 
Rating:
5.0

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Rating:
5.0

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5.0

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Rating:
5.0

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Rating:
5.0

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Nader A 
Rating:
2.0

This is not a dedicated U-Haul location; only one truck and no boxes, pads, dollys, etc available. As such, did not have the appliance dolly that the website allowed me to reserve. Spent an hour of my rental time securing said dolly from another provider (at additionall expense).

walter p 
Rating:
5.0

Quick process. Had the truck ready. Love that I could have the truck in the evening and after hours.

kris d 
Rating:
5.0

Customer did not leave a comment.

Erika J 
Rating:
1.0

Unable to find this location, Yorke it in at a location that was next to it. The uhaul maps even confirmed that I returned it to the right location. The place I rewound returned it to was awesome!

Melissa H 
Rating:
5.0

Customer did not leave a comment.

Nader A 
Rating:
5.0

Customer did not leave a comment.

Autumn S 
Rating:
2.0

Equipements need to be maintened

Eliezer N 
Rating:
5.0

Customer did not leave a comment.

Nader A 
Rating:
5.0

Customer did not leave a comment.

Nader A 
Rating:
5.0

Customer did not leave a comment.

Nader A 
No reviews have been submitted for this location.
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