Helpful and fast
Danielle M
Customer Reviews for Drivers Seat
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great customer service
SAIED YDrop off was very good
Joseph DFast and easy drop off - they made the process super simple and I was on my way.
Thomas LGreat customer service, friendly and quick!
BOBBY CAbsolutely first class service here..I would highly recommend this location.
JOHN HAlways reliable!
THOMAS GTruck was not swept out and was filthy.
KATHRYN RGreat location, Chris was great and made the transaction very simple.
Miguel AThey need better signage in front of building.
john gExcellent customer service
Robert RNot location fault but Uhaul in general gave me the worst experience ever. Will never use them again. I reserved a trailer and dolly and was sent to location. Not correct trailer and no dolly then got charged almost double
Jesse REasy drop off and great folks working at this location. Thank you!
Nick CClean and maintained equipment.
Charles BStaff was helpful and friendly. Service was fast even though they had other customers. Safe location and easy parking for trailer.
Sarah KThey were equally as awesome! I went in to tell them I was there as I had it partially in hooked, they did the rest! Fabulous!
Rebecca WI was rushed to get there to pick up the truck only to have to wait 40 minutes for them to get it ready for me. Then they were gone when I got there to drop it off, 4 minutes late due to a traffic tie-up, with no phone call to ask if I was coming with truck, so had to call U-Haul to find out what to do. I was instructed to rake pics of the truck, odometer, returned moving blankets rented, etc. and leave my paperwork and truck key in the lockbox by a very nice, sympathetic and helpful U-Haul rep.They store staff we're out of office for the next 4 days which caused my credit card to be charged over and over again for days that I did not have the truck "returned" because they didn't close my rental out until they returned to the store 4 days later. When I called to get a refund, I was told, very unapologetically, that I had to call U-Haul because they are the ones charging me because he just closed my ticket out not him. Very Unprofessional and caused caos for me due to unauthorized and unexpected charges to my bank account.
Patti MDriver's Seat provides phenomenal customer service. They contacted the rented out trailer to see what time they would arrive to provide me a better pick up time estimate. They also contacted me for early return to help facilitate drop off. Driver's seat also has incredible car accessories in the store for purchase. Great experience!
greson fthere telling me the uhal insurance is a repair discount
mervin w