Great experience all around! Would use again/recommend
MORGAN B
Customer Reviews for Drumright Tire
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great service
FIDELA PGreat people to work with
FIDELA PTony was a pleasure to work with.
ROSS FAFM Chris went above and beyond to get the equipment checked in and made sure it was handled properly. Thank you so much Chris!!
STEVEN SDoing great! Lead on!
RICKY BThe truck wasn’t in the best shape but it got the job done. The guys there were super helpful.
AMY BMr. Thompson and his sister are amazing people and so kind and polite with excellent customer service. I would not change a thing. They are an asset to a small town like Drumright for sure! I appreciated my rental, thanks :)
MARCY MOther than offering to perform the moving job themselves, "COMPLIMENTARY", nothing else comes to mine! People & equipment were absolutely wonderful...
CARL DPrompt and professional.
DAWN JVery helpful and quick!
LUKE Mit was great no need to change
DONALD TStop with the relentless texts and phone calls. I rented 1 truck, and as of this survey, I have received 27 emails, and 19 text messages. Absolutely ridiculous. On top of that, I have 4 emails showing 4 different drop off days.
QUENTIN FThey are the sweetest most caring people I have ever met... absolutely hands down amazing
Wendi DJust excellent
RONALD GThe location was fine. I wasn't happy with the extra mileage we were charged because uhaul didn't figure in we had travel time between picking up the truck and where we loaded and drop off and unloading. It added around $50 to our bill.
Andrea DTire was in horrible shape. Blew out after just a few minutes on the road.
MATTHEW PGreat customer service
Diana HThe dealer is in a dusty area and windshield was very filthy. The rest of the truck was clean inside and the cargo area was clean. Over all a good rental with pleasant attendants.
Richard Tgood service great people
Don TVery nice staff and very helpful!
Vanessa GVery helpful and please to work with.
PETER SGreat service! Very kind and helpful
RYANN GThe tracks were very nice the person that I spoke to is very nice and I would go there again and I would recommend anyone else to go there
Denise SReally nice owner. Helped out so much made renting it so easy and drop.off was as same as the pick up. Great place
Tasha SEverything looked great and the people were very helpful. The lights on the trailer worked fine for a couple of hours and then something about the carriage broke and I had to call one of your people to come and fix it in Arlington Texas. They were fabulous! Everybody was helpful as usual You Haul is my go-to for hauling.
Cheryl YHave a better selection of different sizes
Randy BVery nice people
Tony COwners were absolutely wonderful! Great great people!
Kathy CGreat customer service. Makes you feel like family than a customer. Highly recommend!
Ronni WMaybe improve the website.
mike gWhen renting a specific size have it there! Ended up have to get a bigger one because that’s all they had there when we made the reservation online.
Justin WPut a Jack on the hitch. Too hard to hook up
Candi DOwners were absolutely amazing and comforting and helped move along my situation. Great great experience
Adam BThis was not my drop-off location. When I arrived at my drop-off location, UHaul did not have my location listed in "the computer." My paperwork, email, and confirmation listed the drop-off location on Two Notch Road in Columbia, SC, but "the computer" had my drop-off location listed as another location on Two Notch Road in Columbia, SC. This caused a lengthy delay in my return. This failure by UHaul is further evidenced by the fact this survey shows a drop-off location in Drumright, OK. This was a big negative experience which will make me very reluctant to rent anything from UHaul next time. You can do better than this. My ratings above do not reflect Drumright's service as I did not work with them, the only reason I selected them is to ensure the survey allows you to read this.
Brady CEverything was good
Daryl AEverything was great and everything worked great we appreciate you letting us use your equipment thank you very much
Robin A10’ truck ran smooth with no issues for 150 miles. I hauled a queen size bed and head & foot board. Don’t forget straps. Registration was easy to do and the associates knew exactly how to answer all my questions.
Jeremy RFriendly people and easy to get in and out
DEBORAH S