We would definitely satisfied and would recommendit to anyone and use your services again.Johnny Q. | Overall Experience
Customer Reviews for Dublin Storage
(U-Haul Neighborhood Dealer)
Dublin, VA 24084
Services at this Location:
- Mon-Tue: 9 am - 5 pm
- Wed: 9 am - 2 pm
- Thur-Fri: 9 am - 5 pm
- Sat: 10 am - 2 pm
- Sun: Closed
- Free towing inspection
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Minimal assistance with auto transport. Truck seemed to be old and under-maintained.Fatima G.
Customer did not leave a comment.Kyle G.
Lock provided did not fit into rear door latch. I wish I would've known that not only is an alternate customer required but a SECOND alternate customer is required for self checkout. Yeesh. Otherwise the truck was great, clean and nice to drive.Nancy M.
It's seems that the company is in need of more of the auto hualing trailer called several places before finding one. Drove passed several uhaul places to get to the Dublin va. i would really like to be able to purchase one of these trailer's if uhaul has any to sellCarl Y.
Customer did not leave a comment.Donna E. | Overall Experience
Customer did not leave a comment.Stephanie E. | Overall Experience
Customer did not leave a comment.Billy G.
Customer did not leave a comment.Gregory J.
Drop off was much more appropriate, and professional. She was courteous and friendly. Took zero time. Would recommend her 1000 times.Tanya E.
Customer did not leave a comment.Larry B.
Customer did not leave a comment.MARK G.
Exactly what I needed. Thanks for the great service Jennifer. Jesus is the answer!Charles D.
Customer did not leave a comment.Larry G.
Customer did not leave a comment.Donna C.
GPS took me to a road that runs parallel with the one the store was located on. Certainly not anything that was UHaul's responsibility, I called and Jennifer easily explained where the location was.Rebecca W.
Please remind the staff (owner?) about COVID-19, social distancing, and the need for a mask. Also, I would have appreciated if she installed the trailer onto my hitch rather than asking me to do it. I would have also appreciated the ability to troubleshoot wiring and hook up issues, without the need to call another person to come.Lauren T.
Customer did not leave a comment.David D.
Customer did not leave a comment.David D.
Customer did not leave a comment.John L.
Customer did not leave a comment.Richard V.
Your manager is great! Really helped us for a smooth move.Daniel M.
Rented online for Sunday p-up but went by location on Saturday. The woman was rude plus I rented an appliance dolly but a utility dolly was in the back of the truck. Charged me for it but not what I needed or ordered. Major inconvenience. I could have made other arrangements to have one.Michael P.
Customer did not leave a comment.KANAWHA J.
Customer did not leave a comment.Lotoshia N.
Customer did not leave a comment.Tara B.
Customer did not leave a comment.Robert A.
I paid for moving boxes, but they were not in the truck when I picked it up. The pickup location was not open, so I couldn't get the boxes. I called uhaul and was told that I could go to the other uhaul location and get the boxes, but when I went there, they did not have them. I am very frustrated that I didn't get the boxes that I paid for.Bradley S.
Excellent customer serviceNyisis S.
Nice and efficient staff. Enjoyed dealing with them.Harley D.
Although the location was closed, the UHaul web page walked me through the turn in procedure (pictures of equipment inside and out, parking location, GPS acknowledgement of location) was fantastic. I felt comfortable returning the equipment even though no one was on-site thanks to the info UHaul collected from me at turn-in.Eric D.
Customer did not leave a comment.christina L.
The owner was very friendly and personable! I would recommend this location anytime!Meredith C.
Customer did not leave a comment.Matthew A.
Customer did not leave a comment.Chris L.
Customer did not leave a comment.ryan K.
Felt sorry for this location to have to receive such a piece of junk on a one way.Seth G.
Dublin Storage personnel was very helpful and the nice lady had all the paperwork filled out and ready to go.Doug F.
Customer did not leave a comment.James D.
Customer did not leave a comment.Thaniel S.
Customer did not leave a comment.Timothy B.
Nothing got it right the first time.Anthony C.
Customer did not leave a comment.Donna H.
Customer did not leave a comment.Anthony C.
Customer did not leave a comment.bobby V.
Customer did not leave a comment.Debbie B.
Customer did not leave a comment.Andrew H.
Customer did not leave a comment.susan K.
Customer did not leave a comment.Charles D.
Customer did not leave a comment.Jennifer J.
Always had to leave a message when I called, had to wait for someone in office when I arrived.Karen W.
The truck we use was nice, but it was a ruff ride.wallace J.
The people were very nice to there customersEMMETT T.
Excellent service.Larry H.
Too expensive. For in town onlyCameron F.
I was told and have in writing that I'd be paying extra milage in miles. When I got to the drop off they cashed me in kilometers at same .40 rate.. straight up bulk shit scam... Indian behind counter acted like a complete idiot saying they're measure in kilometers.. fuck u haulBrandon L.
I'm totally dissatisfied with U HAULS decision to change my drop off point at the last moment to Dublin. I have filed a complaint with your service representations. I had to drive 45 minutes to drop off the trailer.THOMAS G.
I did not know to schedule a drop off. This location was away from my destination. The attendant was kind and helpful. No problems. Appreciated her help and ease of return.andrea M.
Drop off location way too far! I booked early and a closer drop off location should have been providedSandra A.
Have used dublin storage 4 or 5 times. Will use again if needed.Mike B. | Overall Experience
One of the best storage facilities in the area. Great people managing it.Charles S. | Overall Experience
Customer did not leave a comment.Michael S.
I did not return truckThomas S.
Customer did not leave a comment.Julie F.
Stop chariging fees a week after use and paymentTucker F.
Went to another location, First Stop Auto Sales, 4676 Cleburne Blvd., Dublin, VA 24084, 540-674-4214...We pulled in, and before we could even get out of our truck to go into the office a guy at their office yelled over to us that they didn't take any of the auto transports like we had rented. Told us to take it down the street to Town Center Storage 101 Town Center Dr., Dublin...they had closed already. Luckily I found the nice lady not too far away that took it back with no problems at all.Stanley M.
I wanted a location closer to my loading address but no truck was available theredavid Y.
Customer did not leave a comment.Marshall H.
Everything was fine.JIM B.
There was nothing inherently wrong with this location other than the fact that it was much further away than the location we had reserved.Linsey C.
Customer did not leave a comment.SANDY C.
Customer did not leave a comment.Ed S.
Customer did not leave a comment.Melody C.
Customer did not leave a comment.Jeffrey M.
This was one of my easy and best moves. The lady at Dublin storage was just great. If all U-Haul employee are like her, you have the best moving company.ANNA H.
Excellent staff. Jennifer was so friendly and professional and got me in and out quickly. Great experience and will definitely use them again!Amy C.
Mrs Jennifer is awesome !!! The only thing that I would recommend is more dollies. Everything else was perfect!Jennifer W.