Customer Reviews for Ducks Body Shop Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Ducks Body Shop Inc

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Lynn H. on

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Very pleasant and friendly people.

Johanz T. on

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The night I dropped off the truck mywife was following meAs we were leaving we heard a strange sound coming from the tire we ended up getting a flat tire when we left the parking lot where we dropped off the U-Haul truck.

Lateshia C. on

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The computers weren’t working properly they were locking my account and etc

TOM M. on

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MARK D. on

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Steven W. on

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Chuck A. on

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Jeff was extremely helpful and knowledgable about the equipment. Hooked it up and explained everything i should know. As for improvement, i can think of none.

Jim H. on

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Sherine L. on

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Courteous and efficient. Will rent there again.

Michael L. on

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DAVID S. on

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Jeff was awesome!

Theresa M. on

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James S. on

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DD O. on

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Carol G. on

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No issues with the facility. However, your mobile rental app is not very user friendly and it took us almost 45 minutes to get the vehicle once we arrived to pick it up. It was reserved online. Also local rental use to be no mileage charged. Your truck was advertised at $39.95 per day so for 2 days what would be about $80.00. It cost me $191.00 for two days. I have rented many uhauls over the years but I think this was my last time.

Kelly M. on

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Richard P. on

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Nothing. Fast, friendly check in return.

cliff K. on

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BERNARD K. on

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Donald R. on

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Laura S. on

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Grady C. on

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Put landing gear on your trailers.

Eric J. on

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Jennifer W. on

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Amy H. on

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PAUL M. on

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Mike A. on

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These people were fantastic.

robert K. on

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A very satisfying experience! Thank you!

Kenneth D. on

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Brook B. on

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Excellent customer service!

Jim P. on

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Jennifer C. on

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Ryan M. on

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Terry W. on

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Abby M. on

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Dennis H. on

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David W. on

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It’d be nice if trailers had tongue jacks. We were emptying a house over several days and would of been nice if we could have left trailer there. We had to take it every time we had to go somewhere in truck. Don’t think we will use one of your trailers again just because of that.

kenneth S. on

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This location is a little slow but I did manage to get under way, some what behind my exit from Florida time.

Keith E. on

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MATTHEW B. on

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The agent, Beverly, was very helpful, courteous and professional. Everything I ordered was prepped and ready when I got there, and she made sure I fully understood the contract terms, payment and auxiliary requirements. I highly recommend Ducks Body Shop.

robert A. on

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Walk around did not include checking inside trailer, leading me to believe there were no issues. In fact, the trailer was filthy. Automotive grease all over floor, metal chards from scratching the floor, general dirt. My wife scrubbed the trailer on her hands and knees to protect our furniture from grease stains and metal scrapes. Contract period was less than 24 hours by twenty minutes, leading me to believe timing had some flexibility. See drop-off note.

John G. on

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Very nice people

JEAN E. on

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Robert C. on

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not a thing! was excellent.

KALOIAN O. on

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Great staff, very happy!

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Darryl A. on

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Everything was great

Cheryl L M. on

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Beverly went above and beyond my expectations. This facility is an excellent example of the professionalism I would expect from Uhaul.Even when I had problems with the drop-off facility she continued to try and resolve problems created by that facility in Louisiana.

Frank K. on

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Have all U-Haul locations treat the consumer the way this location services U-Haul customers.

STEVE C. on

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Car dolly had some damage but it was existing damage ( minor).

David B. on

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service at this location was absolutely fantastic, I had previously scheduled a pick up from a different location and that location was closed down and did not provide uhaul services anymore. though that was extremely inconvienient seeing as we scheduled pick up and preordered and then had to rush to find a new location. Duck's location where we finally found a truck was amazing and I will never rent from anyone else.

TIM W. on

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Accepted rental without contract

Lawrence W. on

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Todd M. on

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Chris C. on

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Yvonne H. on

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James O. on

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Great service, thank you!

maria M. on

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James B. on

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Great people very helpful

Melissa L. on

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george H. on

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Joshua H. on

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LAMAR P. on

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helpful.

Bert D. on

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Rebecca M. on

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No comment

Roger B. on

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LORETTA H. on

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Jason M. on

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The people at Ducks are amazing and are always willing to help make my experience better.

GRAY K. on

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BEN N. on

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Thanks for the help disconnecting

KEVIN H. on

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FRANCIS K. on

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the trailer was clean and waiting for pickup. employees helped hitching to my vehicle, very courteous and helpful making my journey a pleasure from the start.

STEVEN P. on

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My only problem was I had selected a location near my Home! but had to travel 12 miles to another city to pickup this trailer, THIS WAS NOT MADE CLEAR ON MY RESERVATION, I was told when I arrived that it was moved due to availability......... This should be addressed in the reservation software! The other was the trailer Was Not Completely Water tight, but only the bottom of some boxes got wet. (Door Seal)

JACK Y. on

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They were very helpful in returning the car hauler.

EDWARD W. on

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Very please with all of there help.

DON A. on

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The staff at Ducks Body Shop, Inc. was helpful and friendly. I would strongly recommend them to others

Nick W. on

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Edward P. on

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MARK M. on

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JEAN S. on

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RICHARD W. on

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Flat tire in Atlanta,tire vendor that UHaul used was excellent, a firm 10

ANTOINETTE P. on

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FREDERICK M. on

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Dick's customer service was outstanding. Jeff, (manger) even volunteered to take me to train station for my return....a few blocks away....

JASON M. on

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Excellent service. Thank you so much for your service. See you next year.

MICHAELE H. on

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I forgot the lady's name, but she was very friendly and understanding. She let me leave the car trailer while I continued to use the truck to unload at a local storage facility (the website had indicated her facility had storage, but it DOES NOT). I didn't have my paperwork at the time and when I returned she had looked up everything and all I had to do was give her the keys! Very nice!

GREGORY T. on

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JUAN L. on

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Real nice people would recommend them to anyone planing on moving

FRANK K. on

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MARIA B. on

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AL B. on

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joseph U. on

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WILLIAM S. on

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miguel Z. on

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doors compartments were WET full of water..truck has dirt and leafs in the moving area compartment ,,i had to clean it before use it. ..the engine dont shift gears in time so the gas usage is ridiculous

REID K. on

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Floyd T. on

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MARY M. on

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as far as I'm concerned, no improvement is needed. i had excellent service and am very happy with my experience with uhaul and will use it again.

KEN A. on

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Great friendly people.

JAMES P. on

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KIM C. on

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Very helpful and friendly staff. Check in was speedy. They really seemed to be there for the customer.

LEE C. on

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Customer did not leave a comment.