Customer did not leave a comment.
Princeton H
Customer Reviews for Ducks Body Shop Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Wonderful people. Always nice.
JENNIFER PEveryone was so nice and accommodating! Highly recommend!
NANCY WThey were dropped on a Sunday, and they were closed. The wife and me unhooked.
STEPHANIE MStaff very friendly. Hardly any wait time for vehicle.
Dolores HEverything went well. Friendly staff.
DELVIN HI received a great rate and had some issues when I got to my destination but Uhaul was very accommodating and fast Thank you Uhaul for making my move smooth.
Sharon FHad a flat tire was told they would be there in 90 minutes. It took them 4 1/2 hours to drive 20 miles to change the tire very dissatisfied. Had to rent a motel room because I couldn’t finish my trip.
WILLIAM TJeff at Duck's Body shop was awesome, but the Uhaul site was horrible, took forever to upload my drivers license and get our info into the computer.
Lorraine ZThe best thing I did was select this location. The customer service was amazing from start to finish. They truly wanted you to have a positive experience with the rental and equipment. A move is such a stressful time and the staff provided a smooth process from beginning to end....
Shirley SThe location was not ready for me to pick up the truck even though it was reserved online and the woman I spoke with at the desk spent the whole conversation discussing UHaul as a terrible service that does not cooperate. Don’t understand why you all offer services that aren’t compatible with your locations.
Bryson MGreat service
Princeton HLast customer left vehicle with smell of cigarettes inside
Wilson RWe appreciate this location. They are the bast.
Donna KGreat customer service. Goes beyond the call of duty
Donna KThis place was very clean, friendly and professional
Gary ADon't improve a thing... Customer service was excellent.. --very polite and helpful... Location was perfect... I am very thankful for my experience with U-haul.. Thank you U-Haul... T
drusilla wGreat service
Crystal BIf I could give more than 5 stars I would in a heartbeat. Great to work with !!!
Jay Svery satisfied with the friendly and excellent service.
Timothy OVery friendly and professional
Gary ANothing
Eric WIt was a terrible experience vehicle was I serviced, nail in tire, no oil and when speaking with shop owners very rude about situation. Would not recommend
Mariana MIf there’s no other choice I will recommend it Overall the U-Haul app doesn’t work to do a phone pick up I was there more than it would take to pick up any truck I had to use the website and I had to use customer service help really disappointed
Elvia MAbsolutely the best service . Owners were very helpful
Cynthia TNothing keep up the great service you are providing
Virente SMake all locations like this one. Nothing to improve at this location. Staff were excellent! Friendly, courteous, easy to understand. Answered questions. Very helpful. Offered recommendations to us as we just moved here from Wisconsin.
Cynthia TTrailer door was broken, had to hold the door open with a piece of wood. Expect some sort of refund credit.
james kFriendly folks, very helpful
Westleon RThe service was 5 star in every way possible! The manager was professional, and I felt happy about everything.
AJ MVery helpful.
Lorie OGreat customer service and very helpful. Thank you
Mairim GVery friendly and helpful. I would highly recommend. Second time I rented this trailer this year. Works great.
Kevin PRepresentative Beverly was fantastic to deal with. An absolute joy. You are lucky to have her.
Anthony SNo need to improve. Beverly was great to deal with. Thank you
Kevin PThe outside of the truck was dirty and the needed dollies I rented were not with truck.
Ryan DThe UHaul web site is very archaic and clumsy. It need an overhaul!! Not easy to use, often problematic.
WILLIAM PThe owners at ducks go above and beyond in helping their cutomers. Highly recommend this company !!!
Darlene SDucks went the extra mile to help us. Highly recommend these folks
Dennis RGreat renting from them. There was an issue we had but they straightened it out for us. Yes my fault. Everything was ready for us, they hooked it up, we verified everything and away we went. Thank you for doing a great job.!!!
Matthew FNothing, the people at this location were outstanding!
Grant PNONE EVERYTHING WAS GREAT CLEAN TRAILOR NO PROBLEMS
Virente SAwesome vendors! The best
david GThe staff here was very helpful and welcoming to me when I came in!
Tara WVery professional and courteous. Handled everything quickly and effeciently
Bill DVery friendly and convenient. I would definitely use them again.
Judy SThe staff was friendly and very helpful to ensure the hook-up connection was correct.
Douglas MEasy going abd friendly lady and service.
jim LBest experience I ever had the people at ducks where the best ever...
Richard MAgent was very curtious, friendly & helpful. Answered my questions knowledeably
DORTHY TExcellent service and supper friendly. A real asset for u Haul to have such a good team. A pleasure doing business with them.
RONALD PUhaul online allowed a second person to rent the same truck I had rented. Uhual customer service was terrible. THEY FAILED TO HELP THE LOCATION OPERATOR, THE OTHER CUSTOMER OR MYSELF. The online system and help beyond the location operator will encourage me to look for other truck rentals in the future!
RONALD CVery clean and they went out of my way to accommodate me
JACQUES MVery helpful and pleasant to work with
ALLAN MUnknown
DANIEL HThere was prior damage on the van. I took pictures but it was not brought up. Maybe walk around the van so both parties agree with any prior damage. Might save some disagreements in the future. Overall, everyone was polite and friendly. Good experience.
Robert Fagain, not the first indicated drop off point. My initial paperwork indicated another drop off point but when i went there, they said it was this location and that if i didn't drop it here, there might be an additonal charge. When i did get here to duck's, the lady was very friendly, courteous, and helpful.
ALLEN B