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LESLIE P
Customer Reviews for Dun Gud Auto Detailing LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Owner was very helpful in making sure all my questions were answered and accommodating all my needs.
TIMOTHY TI will never drop off there again.
TIMOTHY MPerson was not helpful botched non stop about uhaul software never did his job took me noticing that my trailer was still active days later to get it returned when I did it 3 days prior unacceptable.
Justin MShannon has always been kind to us and accommodating to our requests, even on short notice. His communication is excellent, and he has also offered to help us find what we needed elsewhere. We have used this location many times and will continue to return. Thank you, Shannon, for your kindness.
JACOB AWent above and beyond to get me rolling. Thank you
CHRIS WThe guy was outstanding and helped above and beyond, because of him I will be using your services again for sure.
Darrell PBetter parking
Noah GShannon was very nice to work with
ROBERT NFirst, the owner was rude and annoyed by having to deal with renting us the truck. Check engine light was on, and truck gas tank was not full even though he said it was. He did clear the engine code and truck drove fine. He also took a picture of the fuel gauge and said he would take care of that which he did not! Also, I said more than once that I should only need to drive a total of 115 miles, he insisted on putting the total miles at 137. He then told me that unused mileage would not be charged which is obviously not the case because I was charged the full 220.48 and considering I only drove 112 miles I should have only been charged $195.73.I find it offensive and deceitful to push me to agree to more mileage than I wanted and tell me the unused mileage wouldn't be charged. I also think as a company that's not a great policy either!
ANTHONY LThe manager was very accommodating. Due to Hurricane Milton, I needed to change my pickup date a couple of times. He bent over backwards to make sure I had the unit I needed for my small car on the date when I could finally head from Michigan to the highly hit, flooded area of Florida. Thanks so much!
Marcia MShannon went above and beyond to help me get my trailer hooked up and on the road as soon as possible. I will continue to do business with him and highly recommend this uhaul location.
Erik RService was exceptional equipment was clean and well maintained
REX LShannon is passionate about customer service. He has an inherent trust in people which is very much appreciated. Lots of choices for U-Haul equipment at his location. Thank you so much for your part in making a move as easy as possible.
dale nNice, the guy did a great job helping me with my uhaul.
Dalton WShannon was great and very helpful
ALBERT BHe was awesome! Definitely recommend
Kiersten SI will always go there. Shannon goes the extra mile to get things taken care of. Definitely appreciate it
JAMES DShannen was a big help and went out of his way to ensure I was taken care of.
Christopher M