Train your employees better I had to call 4 times to get assistance while picking up online with the app. I wasted 25 minutes picking up the van when it took 1 hour for the whole pick up and delivery of my couch. Super frustrating experience. Nobody at the store was able to help I didn’t get the 6 covers I requested the whole process for pick up was horrible drop off went a lot smoother thankfully ! Next time I will never go to a third party U-Haul rental.
Diana M
Customer Reviews for Dundee Fuel Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The self check in process was easy, took about 5 minutes to complete the steps. The moving company “get it done” was easy, affordable, efficient and friendly to work with, would surely recommend them!
Jasmine LMobile Check in was too complicated
Robert HHorrible way to get a hold of an actual person as everything is done online. They overcharge you if your payment doesn't go through their system apparatus your balance goes straight to collections. Ridiculous, as it's not our fault their form of payment doesn't work properly. I will not be seeking this service anymore for future moves
Brenda B