Customer Reviews for Dustins Auto Sales

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Dustins Auto Sales

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Mike S. on

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my husband is a mechanic and he noticed the 1 tire was completely bald (thickness of a dime of tred left) and we were moving in snowy slushy weather. And the square floor patch inside the truck was missing almost all of the rivets that were suppose to b there so we kept tripping on the hole when we were trying to move. Staff were very nice and kind.

Chris B. on

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Great truck. the return link in the text could work better.

Kenneth P. on

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Have it cleaned upon pick up

Jeremy S. on

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Was very helpful , I highly recommend this location.

Paul D. on

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Don U. on

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Barrie S. on

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BURRIDGE C. on

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smelled a little like fish

Apryl S. on

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Very happy customer

Ye ole S. on

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paul R. on

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SHARON H. on

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This is a small car dealership, filled with old parts and junk. It's in Yarmouth, rural Nova Scotia, so perhaps that's what local people expect and are willing to put up with. The size trailer I wanted was "needing repair", so I had to make do with a smaller one. The office in Granville Ferry where I returned the trailer is excellent. However, my receipt was e-mailed to me blank--all zeros, so I've had to take time to do follow-up to get a receipt for my business records

bernadeen G. on

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john M. on

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Jacob C. on

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Friendly, quick and easy service. I recommend using Dustin Auto Sales for your Uhaul rental!

Alan J. on

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Easy, quick service. Thank you

BRUCE H. on

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Excellent fast and friendly service

Waldron C. on

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an easy going experience, thanks

Gary G. on

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Everything was great.

Michel M. on

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Be friendlier and meet the customers needs. Got to the location with the trailer after we were told it was going to fit our item, but was too small. We were two hours away and didn’t want to drive back and return the next day. We tried switching the trailer at another Uhaul shop that was close to our location, but you guys failed to meet those needs. So we had to return the trailer and we were not able to bring home our side by side. We were charged for a trailer we were not able to use.

karen D. on

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Gilbert C. on

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Your trailers are about 12 inches or so too short if you want to accommodate all the old and new extended cab trucks. Most of the newer trucks are extended or full double cabs. To stay in this game you need to make your trailers a little bit longer.

Raymond W. on

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Sophia R. on

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Joyce M. on

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Dustin's is a great place - thank you!

Jeremy S. on

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Quick and easy , great place to rent!

Stephen R. on

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Steven C. on

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Nothing. It was simple and easy.

RICK L. on

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Waldron C. on

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Fast, friendly, thanks

Waldron C. on

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Great end of trip service, fast, friendly

Anne Marie D. on

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Je n'ai pas reçu exactement l'équipement que j'avais demandé (camion 15', remorque "voiture complètement soulevée de terre"), mais cela a été un mal pour un bien! En effet, j'ai eu droit à un camion plus gros que réservé (nous avions sous-estimé le contenu à déménager). Le responsable du service a toutefois été très attentif, courtois et compréhensif face à ma situation.

Mark G. on

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Everything was just fine renting a u-haul from Dustins Auto. Thank You

Brian R. on

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William C. on

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I was not impressed with the way the rental went. They never came out and went over the truck to show me any marks or anything that was on the truck,the inside of the truck was not clean and when I went to rent it I asked about all the charges that would be with the truck and they told me the rental rate for the day and the 69 cents a km and that I pay for the gas but when I got my bill online there was a district charge on there that he did not say anything about. Myself I think there needs to be more training. I don't like seeing charges after the fact. I don't mind paying when people tell me about them but finding out after the fact I don't like at all.

Kimberly S. on

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very accommodating, and friendly.

sandra T. on

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Thomas B. on

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Joanne E. on

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The truck was very fishy smelling and i am hoping my things will air out. The Sterring was terrible and the man who rented it to me said to let you know. I think i should get $50.00 back for it. I think the trucks should be cleaned and be in good shape. Well these are mot . not a satisfied customer. Jo-Ann Ellis.

Jade N. on

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Customer did not leave a comment.

David M. on

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the place was closed and I had trouble contacting anyone and then I got overcharged by over 1200 miles and I'm still waiting for someone to contact me about the issue.

Nigel B. on

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Deena M. on

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David Q. on

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A tire was soft but i changed trailers at last minute. The dealer was very accommodating.

VIRGINIA A. on

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The vehicle was clean, the service was good, but the steering was loose and the breaks should have been better

Vicki M. on

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Beth A. on

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Gary D. on

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Dustin was very helpful and did a great job. Thanks.

Donna B. on

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DANA S. on

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Trever S. on

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CATHY B. on

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Took too long for paper work

ROD B. on

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Our original "reservation" was booked 1 month in advance for a 20 ft. truck to be picked up in Shelburne. U-Haul said it would be there. We checked up 4 days before and they told us there was no truck available there. We would need to go to Yarmouth (90 minutes away). We said ok, but when we arrived in Yarmouth that moving day morning, there was no truck available. We would then need to drive another 15 to a rental place in Dayton. At least Dayton had one, although not the right size. We were given a 26 ft. For all the trouble, the good man at least took some money off the price. Overall, a very shabby and unorganized business from Arizona. At least the truck worked fine.

Barb T. on

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Nothing I can think of to improve, we were very pleased with the service we received. Thank you

Justin G. on

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Suzanne D. on

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JOYCE M. on

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Trever C. on

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There was a dirty wet sleeping bag in the truck from the previous renter.

Alan J. on

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I had reserved the truck online, filled out all the info to speed up the pickup process. I call Dustins 3 days later to confirm. He had no record of the reservation. It was a waste of time, I will never use the online reservation system again, I will call the business directly to make the reservation.

Roger A. on

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No one there during advertised open period, left trailer and apparently it was not reported as returned. Visited next day - still no one there.

SEAN H. on

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mike G. on

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Alicia B. on

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Austin C. on

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Joanne A. on

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KEVIN M. on

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KEVIN M. on

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RHONDA M. on

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AJ P. on

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Great drop off. Easy and simple. Used this multiple times, will use in future.

Bob S. on

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Wasn't anyone there when it got dropped off....

Timothy K. on

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MICHA D. on

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I called days ahead of time and told him I'd be there at 9am. I had to wait for him to get there by about 1/2 hour. And him worker had to call him to let him know I was there.

maryella D. on

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BILLY C. on

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COLETTE C. on

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Lucky M. on

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Cruise control would be very nice...3400 miles without cruise is uncomfortable to say the least.

Lois S. on

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Not a thing.Enjoyed my visit with DustinsAutoSales.Thank You

Ron H. on

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A UHaul sign would be a big help in locating this place. Not your typical UHaul place.

Reg G. on

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Ray D. on

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No improvement required.

Lillian O. on

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Chad N. on

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Dustin went above and beyond to help us find the right size truck on short notice. He was also extremely helpful when the deposit cheque came issued to me incorrectly.He made a call to U-Haul on my behalf. Excellent customer service from Dustin. I would recommend Dustin to anyone looking to rent a U-Haul.

Ray D. on

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Allan N. on

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I can't see anything else We were very well pleased with everything and at Dustins the guy was very nice and answered all our questions very well satisfied with our experience all around .

Lonnie G. on

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Rebecca C. on

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lisa C. on

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They were closed the day we returned the truck.

TERRY H. on

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put jacks on the trailers they are heavy.

NAAMAN C. on

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Make sure there's gas in the truck before giving it to the customer and don't put in the system that there's a quarter of a tank when it is clearly on empty. Not fair for the customer to have to pay for gas upon pick up and then be told to leave as much in there as there was when picked up and then be forced to pay for gas yet again or face a $30 charge. Bad customer service

COLBY B. on

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Lower your prices!! I can rent the same trailer for only 40$ w/taxes.

DANY S. on

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KENNETH G. on

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KIM M. on

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SUSAN B. on

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STAN A. on

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Lisa S. on

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Overall it was an ok experience and I would use uhaul again.

NICHOLE H. on

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Dustin is very friendly and makes you feel welcome and comfortable in picking up and dropping off your rental. Highly recommend.

GERALD M. on

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SANDY H. on

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Troy P. on

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