My name is Audley Evans I was so disappointed, am a regular rental from u haul and unfortunately I was send to this location for pick up, to go to Jacksonville fl, first I didn’t escort by attendant to the truck to see mileage and gas level and look around the truck, just keys and the truck is outside, I took pics of mileage and gas gauge meter before I drive truck off to make sure I was on point, I got charge for three days when I only used truck for two days by my calculations I have an extra 37 miles and also I bring back the truck on same gas gauge I got it, only to have them charge me a Thor 30 dollars for gas, the drop off attendant told me he will send e mail of receipt only to know that I was overcharge, I also have all my pictures of record, location pick up attendant told me whatever miles I don’t used I’ll get back also the days they prorated me, this is the first bad experience with u haul have ever had, after renting trucks for customers to move on overcharged, I also would like to send pics of my proof to be clear
AUDLEY E
Customer Reviews for Dynamic Motor Enterprise
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It was a very straightforward transaction and I even needed to keep the rental two more days. It was absolutely hassle free thank you so much.!!
ALEXANDER L