Customer Reviews for E Z Pawn & Audio & Auto Sales LLC
(U-Haul Neighborhood Dealer)

454 reviews

2016 Hwy 25B N Ste B   Heber Springs, AR 72543

(501) 206-0785

Location Hours

  • Mon-Fri: 9 am - 3 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
Special Operating Hours
  • 9/22/2022 - 9/28/2022: Closed

Services at this Location:

Contact Us

(501) 206-0785

2016 Hwy 25B N Ste B
Heber Springs, AR 72543

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 3 pm
  • Sat: 9 am - 1 pm
  • Sun: Closed
Special Operating Hours
  • 9/22/2022 - 9/28/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

They were super helpful and friendly. I had to reschedule our date and they were easy to work with; very accommodating. The only suggestion I could make for improvement would be to have later hours for drop off and pick up.

Conrad L. 
Rating:
5.0

Customer did not leave a comment.

Tim A. 
Rating:
4.0

Excellent service

Adam J. 
Rating:
5.0

Customer did not leave a comment.

James H. 
Rating:
5.0

Very efficient and friendly

Chuck D. 
Rating:
5.0

The personal attention of Sheri and Randy was top notch. They were very helpful!

dotty S. 
Rating:
5.0

Friendless people by far but I also love my former team in Conway

Becky G. 
Rating:
5.0

Fast and courteous.

Michael P. 
Rating:
5.0

N/A

Mike K. 
Rating:
5.0

The associates were so friendly the truck looked like a new truck because it was so clean. They had the truck filled up . The store was clean as well! I'm not moving again but if I have to ever rent one I'm going there. And the blonde shoulder lengthish should get a raise she's a sweetheart to her customers. Thanks so much for making it easier!!!! Nothing but love✌️❤😊 Angelia Kimbrell

angie K. 
Rating:
5.0

Customer did not leave a comment.

RANDALL Q. 
Rating:
5.0

Customer did not leave a comment.

Marty W. 
Rating:
5.0

Customer did not leave a comment.

JANICE K. 
Rating:
4.0

Customer did not leave a comment.

James T. 
Rating:
5.0

Customer did not leave a comment.

EDSEL L. 
Rating:
5.0

Randy Cross and his crew were exceptional and enjoyable to work with. My only complaint is, and it is not against them, is that I was originally told U-Haul would deliver to my address in Arkansas and once I was committed to the UBoxes I then was told they would only deliver to the warehouse in Heber Springs Arkansas. I was then told it would cost $7000 to get it to my home address and Randy cross in Heber Springs was able to get it for $3200. There is no reason that a delivery could not have been made directly to my home as it has four-lane highways all the way into Mountainhome. So, that was very frustrating and very misleading.

Bruce M. 
Rating:
5.0

Customer did not leave a comment.

Chris F. 
Rating:
5.0

Great service and people. Super friendly.

Tommy F. 
Rating:
5.0

Customer did not leave a comment.

Carrie C. 
Rating:
5.0

Customer did not leave a comment.

Mike K. 
Rating:
5.0

Thanks Randy in Heber Springs for great service and taking care of my Uboxes! Thanks Steve in Mountain Home for the Uhaul truck rental!

Dennis H. 
Rating:
5.0

Nothing!!!! Top Rate Service!!!!

Phillip M. 
Rating:
5.0

It was perfect!!

robert W. 
Rating:
3.0

Customer did not leave a comment.

Steve P. 
Rating:
5.0

Customer did not leave a comment.

Rex M. 
Rating:
5.0

Customer did not leave a comment.

robyn B. 
Rating:
5.0

The only issue I had is that the app wanted to use my location. I made sure I had turned location services on and it still wouldn't work. Customer check in was a pain in the butt when it doesn't work. I wrote all the required info on a piece of paper after spending over a half hour trying to get the system to work. Tha establishment was well kept as far as I could see.

Daniel S. 
Rating:
5.0

Customer did not leave a comment.

James W. 
Rating:
5.0

None needed.

gene P. 
Rating:
5.0

Customer did not leave a comment.

Kenneth T. 
Rating:
5.0

Wonderful!!! I'll send anyone needing your service your way!

SHERRY L. 
Rating:
5.0

Trailers need a jack stand.

Janet C. 
Rating:
5.0

Customer did not leave a comment.

RICKY H. 
Rating:
5.0

The people at E Z Pawn were extremely friendly and helpful. They were so easy to work with in arranging times for us to have access to our box. Good people.

DARLENE F. 
Rating:
4.0

Customer did not leave a comment.

Danny W. 
Rating:
5.0

The vehicle was new and in great shape but sticky drink spilled in floor and what appeared to be pet hair all in floor and very buggy windshield. I cleaned and wiped it all out before returning. Vehicle ran great, new with only 2600 miles.

NANCY A. 
Rating:
5.0

Customer did not leave a comment.

Shelly D. 
Rating:
5.0

no improvements needed. Thank You, Ron Talbert

Ron T. 
Rating:
5.0

Customer did not leave a comment.

mark R. 
Rating:
5.0

Customer did not leave a comment.

KARL S. 
Rating:
5.0

Customer did not leave a comment.

Joe C. 
Rating:
5.0

Customer did not leave a comment.

Ken S. 
Rating:
5.0

Customer did not leave a comment.

Carolyn R. 
Rating:
5.0

Customer did not leave a comment.

Kevin I. 
Rating:
4.0

Could not access MyUhaul to complete drop-off. Website needs to be maintained better.

MICHAEL D. 
Rating:
5.0

Excellent customer service. I felt like a valued customer. The personnel at this location made my check in process simple and the process was completed in a very timely manner. The person checking me in was very kind and courteous.

BARRY W. 
Rating:
5.0

Customer did not leave a comment.

John G. 
Rating:
5.0

Customer did not leave a comment.

Shawn C. 
Rating:
5.0

Customer did not leave a comment.

JAMES B. 
Rating:
5.0

Dear U-Haul, Aloha. I would like to thank Amy at U-Haul Furniture, Heber Springs, AR and E-Z Pawn and Audio Sales, U-Haul, Heber Springs, AR for helping me. Both locations are a very professional service. Great service and in a timely manner. Thank you both for making my U-Haul Truck rental experience very smooth. I would recommend any family whom is moving to contact their U-Haul Truck Rental business. A very positive experience. Thank you both again. Take good care and be safe. Respectfully submitted

Wade C. 
Rating:
5.0

Was scheduled to p/u @ 08:00. They don't open until 09:00.am

Harold D. 
Rating:
5.0

Customer did not leave a comment.

Zachary M. 
Rating:
4.0

Customer did not leave a comment.

MICHAEL D. 
Rating:
5.0

People at destination location were very helpful and friendly. They are great asset to u-haul and company would be lucky to have more people like them.

Jeff T. 
Rating:
3.0

Customer did not leave a comment.

Patrick P. 
Rating:
4.0

Customer did not leave a comment.

Thersa F. 
Rating:
4.0

Customer did not leave a comment.

Thaddeus P. 
Rating:
5.0

Customer did not leave a comment.

NICOLE S. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

BEN G. 
Rating:
4.0

Was pleased and happy with the truck I rented... the lady and gentleman were very nice and accommodating....

kathy S. 
Rating:
5.0

Courteous and very helpful throughout the process.

David C. 
Rating:
5.0

Customer did not leave a comment.

sheri W. 
Rating:
4.0

Didn't have to do anything here or interact with anyone.. so can't rate it..

Casey S. 
Rating:
5.0

Customer did not leave a comment.

LAWSON H. 
Rating:
4.0

Customer did not leave a comment.

Philip C. 
Rating:
5.0

Customer did not leave a comment.

Chris F. 
Rating:
4.0

Customer did not leave a comment.

Carolyn R. 
Rating:
5.0

Customer did not leave a comment.

sina R. 
Rating:
1.0

Was overcharged 4 days on a car hauler and had to spend several hours and multiple calls to finely get my refund..literally getting the runaround on about 10 different calls..going to penske next time..

Charles F. 
Rating:
5.0

Customer did not leave a comment.

James F. 
Rating:
5.0

Customer did not leave a comment.

CAROL W. 
Rating:
5.0

Customer did not leave a comment.

KENDRICK K. 
Rating:
5.0

the best costomer service ive had in a long time.

david H. 
Rating:
5.0

Thank you for going out of the way to assist us getting checked in and on the road. Highly recommended.

Eddie G. 
Rating:
5.0

Customer did not leave a comment.

James T. 
Rating:
5.0

Customer did not leave a comment.

ROGER R. 
Rating:
5.0

Customer did not leave a comment.

DANIEL G. 
Rating:
3.0

I purchased 100 extra miles and 2 extra days and returned at least 12 blankets, and much more than 1/2 tank of gas yet was charged an extra $84.09 for no explanation! This is my second and hope to be my third, soon, but I am not happy. B. N. "Will" Willis

bn W. 
Rating:
5.0

Fast drop-off, no problems here, recommend !

Charles L. 
Rating:
5.0

fast clean check out , friendly

Johnny C. 
Rating:
4.0

Customer did not leave a comment.

orbra W. 
Rating:
5.0

Customer did not leave a comment.

JANET T. 
Rating:
5.0

No issues with the drop off.

Kurt V. 
Rating:
5.0

They emailed us the day of to make sure we knew where to go and what to do. Very helpful and appreciated!! This was the first Uhaul to do that. Highly recommended!

JAMES H. 
Rating:
4.0

Customer did not leave a comment.

BRANDON S. 
Rating:
5.0

Customer did not leave a comment.

Charles L. 
Rating:
5.0

Customer did not leave a comment.

Daniel S. 
Rating:
5.0

Great to deal with! Many Thanks.

Barry A W. 
Rating:
3.0

I didn't get my moving blankets, but was still charged for them.

Christine W. 
Rating:
5.0

They were very attentive and accommodating. Would recommend in a heart beat.

John S. 
Rating:
5.0

Customer did not leave a comment.

RHONDA S. 
Rating:
5.0

Customer did not leave a comment.

elizabeth R. 
Rating:
5.0

Excellent service and friendly staff. Randy helped me get exactly what I needed. Will definitely use this location again if I need a trailer.

Daniel B. 
Rating:
5.0

We were able to pick up our rental earlier than planned and upgraded to the next size up on the trailer. Very helpful!

Courtney S. 
Rating:
5.0

Nothing. An easy and pleasant experience.

MELEAH S. 
Rating:
5.0

Customer did not leave a comment.

Matthew W. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH W. 
Rating:
5.0

Customer did not leave a comment.

Reana S. 
Rating:
5.0

I don't know things were great and easy to return.

alethea W. 
No reviews have been submitted for this location.

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