Customer Reviews for E Z Pawn & Audio & Auto Sales LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of E Z Pawn & Audio & Auto Sales LLC

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Charles F.
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Was overcharged 4 days on a car hauler and had to spend several hours and multiple calls to finely get my refund..literally getting the runaround on about 10 different calls..going to penske next time..

James F.
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Customer did not leave a comment.

CAROL W.
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KENDRICK K.
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david H.
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the best costomer service ive had in a long time.

Eddie G.
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Thank you for going out of the way to assist us getting checked in and on the road. Highly recommended.

James T.
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ROGER R.
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DANIEL G.
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bn W.
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I purchased 100 extra miles and 2 extra days and returned at least 12 blankets, and much more than 1/2 tank of gas yet was charged an extra $84.09 for no explanation! This is my second and hope to be my third, soon, but I am not happy. B. N. "Will" Willis

Charles L.
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Fast drop-off, no problems here, recommend !

Johnny C.
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fast clean check out , friendly

orbra W.
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JANET T.
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Kurt V.
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No issues with the drop off.

JAMES H.
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They emailed us the day of to make sure we knew where to go and what to do. Very helpful and appreciated!! This was the first Uhaul to do that. Highly recommended!

BRANDON S.
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Charles L.
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Daniel S.
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Barry A W.
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Great to deal with! Many Thanks.

Christine W.
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I didn't get my moving blankets, but was still charged for them.

John S.
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They were very attentive and accommodating. Would recommend in a heart beat.

RHONDA S.
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elizabeth R.
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Daniel B.
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Excellent service and friendly staff. Randy helped me get exactly what I needed. Will definitely use this location again if I need a trailer.

Courtney S.
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We were able to pick up our rental earlier than planned and upgraded to the next size up on the trailer. Very helpful!

MELEAH S.
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Nothing. An easy and pleasant experience.

Matthew W.
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JOSEPH W.
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Reana S.
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alethea W.
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I don't know things were great and easy to return.

Judson C.
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Louis J.
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kimberly C.
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Robert H.
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Eric C.
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The owner was very friendly and went out off his way to help me on a Sunday.

Pamela Y.
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Skip the online bit and let people rent at the location they plan to pick up the truck.

Michael B.
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Customer did not leave a comment.

WILMA C.
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The was very nice with excellent customer Service.

John H.
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U-Haul at EZ Pawn more than met my expectations. It is more than adequate for customer service, knowledgeable, and helpful. If all the U-Haul locations were like EZ Pawn U-Haul would put its cinoetutirs out of business! The only disappointment I have with this survey is that there is only an Excellent Rating. 0 :( This location has renewed my faith in U-Haul. 0 :))

Steve R.
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Christian V.
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clinton B.
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Sandra J.
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Super Customer Service and very convenient location

david B.
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AAAAASA+++++++++++++++

Jane C.
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glenda A.
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pattye L.
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James Carroll W.
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MIKE P.
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Location was extra friendly and accommodating, but U-Haul failed to deliver the reserved equipment. No communication or explanation from Uhaul. If not for EZ Pawn making the extra effort, UHaul would have been a disaster. Again, excellent location, but corporate UHaul did not deliver the reserved equipment or provide any communication regarding the failure.

David O.
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All was good and the owner of EZ Pawn was very helpful, concerned and appreciative of the business.

houston H.
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I waited for a bit before completing my transaction, the person before me was over charged and had to correct them to get the advertised price. I was over charged as well, had to tell them the price seen on internet, they corrected it at that point, not quite sure I trust them...

James D.
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Larry at EZ Pawn went out of his way to be helpful!

Alvin L.
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James D.
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Randy was the most knowledgeable and friendly uhaul representative we have ever dealt with!

delores Y.
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Helpful very professional

Rhonda K.
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We reserved the truck a week early on a Friday. Thankfully, we checked on Saturday to make sure everything was ok since they would not be open and lockbox was to be used. Disaster. The owner did go pick a truck up so we would have it and met us to help with lockbox. The biggest problem was calling UHaul and being on hold over an hour and transferred over and over. We were at the location, standing by the truck and their GPS said otherwise. Wasted several hours for several people helping us. Double check every detail !

LAURA C.
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Great service with no hidden costs. Easy to rent.

JOHN K.
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The phone representative with very patient and assisted with our online check in process. Thank God!

Kathy G.
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You can not improve this location because it is already perfect!thank you

MIKE P.
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Customer did not leave a comment.

BECKY E.
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The price was quoted when I called and set up but when I got the truck different price then when my car was debited out totally different price . Very un happy with you .

James R.
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SUSAN G.
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Jack S.
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Randy was very helpfull and courteous. He called us to make sure we knew where his business was located for the drop off. This was really appreciated.

jessie B.
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Anthony B.
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MONTY A.
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You can stop over scheduling, when I went to pickup my 20ft truck which was reserved days b4 was not available, and no other truck was available, I was sent to another location with the understanding my truck was there, it was not and no other truck was available there, I ended up having to drive 80 miles to get a truck and lost 2 hours of moving time putting me way behind on arrival time at new address, so needless to say anymore. Thanks Uhaul!

Edward S.
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CHARLIE R.
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ANGIE M.
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Jeffrey J.
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Stephen B.
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the location finder did not work and I had to call the after hours person- Steve he was helpful and got me into my truck

Jim B.
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Customer did not leave a comment.

kelly W.
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The drop-off location had just moved and was somewhat hard to find. It wasn't exactly an attractive location, but the folks who manned the shop were nice and easy going. The only issue I have with U-Haul is getting through to them over the phone. But over all, I would say that I had a very positive experience with U-Haul.

TAMI R.
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Customer did not leave a comment.

Stephen C.
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My original pick up location was Terry's Cononco in Searcy. The guys was rude and told me “Well I don't have a truck for you”! I said well I all ready paid, he said I just work for U haul I don't really give a fuck if you have a truck or cancel your reservation. To move me 1 hour drive north on the day of picking up the truck cost me time and money, I have bone cancer and had hired people by the hour at both locations. Then I was on the phone for an hour with customer service and was supposed to get a call back from a supervisors within 3 days..... no call The people in Heber springs bent over backwards to help me they were awesome.

Teri C.
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The link that uhaul sent me with the directions to the drop off location took me to a random gas station 10 miles away. Then they charged me for the extra miles!

DAVID R.
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Customer did not leave a comment.

melody S.
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I called and asked to return the trailer and they told me it was absolutely fine to leave at this location. I spoke with Justin who told us where to leave. We returned a day early and they charged me 21.83. I called and spoke with customer service who said Justin could not make this decision. I want my 21.83 back, and asked to speak with general manager and they refused his number. I did exactly as the u haul employee said and they have stolen my 21.83. A complete ripoff.

Michael W.
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I had to add 60 miles to my trip due to the system not finding any stores near my location. I called UHaul and they did not see any availability within a 50 mile radius. I found this location and the operator did not see it. Luckily I was using both online and operator or I wouldn't have found anything

Terry R.
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good service, friendly people

rick B.
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Very quick and responsive. Pretty good selection of available trucks and trailers.

Tom W.
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Customer did not leave a comment.

Jeffry T.
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Randy and his employees are always exemplary of customer service! Thank you once again for “above and beyond” customer care!

MONICA O.
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Justin was a great help. Very polite and knowledgeable. Will definitely use them again.

josh S.
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matthew C.
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Issac T.
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The lady at the location was everything but delightful. Very rude!

CHRISTINA M.
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Have more vehicles available for hire.

David W.
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Customer did not leave a comment.

Michael C.
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They were super friendly, helpful and in an excellent location. I would definitely use E Z Pawn again.

STELLA H.
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Willie K.
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Cindy H.
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Hallvar S.
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Sherri C.
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suzanne C.
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Called twice and left messages and did not receive return call. Had to leave trailer at unmanned location. We were afrai someone would take the trailer after we left it. Used your website to return.

BOBBY B.
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carolyn K.
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No reviews have been submitted for this location.

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