Uhaul truck had bed bugs, I got charged for an extra day and couldn't change it.
JACOB P
Customer Reviews for Eagle Auto Parts
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This was a very easy, convenient and fast rental except that the internet wasn't working but still a great experience!
TAMMY LMy original drop off was to be in Madisonville. I don't know why they set it there when this place is literally right around the corner from our new place. I'm glad they switched it to a Buffalo location.
DANIEL YN/A
MARVIN CThey were great
BILLY JSame as in Batesville, great people.
Marsha LBusiness hours indicate open at 10 but never opened. We were supposed to have an appliance dolly but it was not in the truck and because the business never opened, we never got it. We wasted several hours driving and expended unnecessarily gas driving for no reason. Not happy because it put us behind on the move.
Cory CMonica was a great help. Her knowledge and professionalism are unmatched. Thanks Monica,! Mike
JOHN CThis facility was extremely helpful in assisting to change delivery address to a location one hour’s drive time closer to my home town than U-Haul’s app selected as my drop off location.
Julia HSuper nice people. Extremely helpful. I would absolutely recommend. They also have a large lot to maneuver trailers around.
THOMAS WExcellent customer service from both the gentleman and lady .
Ruth LImprove the truck share app. Or the whole thing. Wasted a trip to pick up a truck after hours and was unable to get it. Called truck share number and had to wait an hour. Gave up. When I called the next morning was told by a representative that sometimes they don’t get the orders to prep truck so that’s why I couldn’t get it. Total bullshit with U-Haul! Waste of time. (Pick up site had nothing to do with this. All U-Haul.)
WELDON MEasy and quick drop off, thanks u-haul
Andrew GService was exceptional. Very courteous and thoughtful. Would use this location again
William hI n ver received a text or email to report the condition of the vehicle when picking up. The air conditioning in the truck did not work! The drop off location was closed. Not Satisfied
Robert HFriendly and efficient service. I had a good experience.
Alison RVery nice, very helpful, thank you!
matt rThe only thing I returned today early and it doesn't look like no kind of refund coming back to me
leilani gNothing very helpful
Richard HNothing, I was extremely satisfied
Mandy WThe staff were efficient, friendly and knowledgeable
Mandy WHad no cell service here to check vehicle in myself. The lady that helped us in store was great.
Christopher FGood prices
Patrick HGreat customer service.
Julia HPut a jack on the trailers.
Julia HThe truck was an older model, well used, but got the job done.
Julia HGreat service. Very helpful and handled the rental quickly and efficiently.
Kimberly RPeople pleasant knowledgeable and quick and efficient
john fThese people were extremely helpful and friendly. Would recommend to anyone going or coming.
john fSo far sogooo
Jorge CNothing. All went well.
john fVery efficient with no problems
ALLEN CMakes moving much easier!
Joseph GNothing. Good overall experience.
Steve KVery nice and it took no time at all to return.
Steve KHave what we reserve or call to notify
Marla SVery nice and helpful.
Stephen WNothing
MICKEY CI dropped off the trailer after hours. I had no interaction with personel.
STEVEN MVery helpful!
Kele HTruck was the roughest riding truck i have ever drove,steering was loose and pulled hard to the right
Clint AThe service was perfect
CLEODIS GIt might be better to have pick up truck there as well . I feel I over paid for the little things I had to move .
LORRIE TWas very friendly and helpful hope to work with them again
doug wBuffalo was fine… however this was not dropped off at the location it says it was. I have never been to Alabama. This is fraud and I will be reporting it to Discover and NOT paying these charges. I have contacted UHaul 5 times trying to straiten this out. A manager has been supposed to return my call for over a week and has not. My UHaul experience has proven to be a nightmare- however the Buffalo location was fine.
tonya dNo one knows what their doing!!! I'll never use U-Haul again!!! Think I'll try Penske!
Rita L