The Office Lady Personnel is excellent. I can't say enough good things about her. The day I rented the U Haul June 27, 2025 was a severe stormy day, lightening one after another striking close to the ground not to far from this business, causing the business computer to shut down. I would give her the information she asked for to type and just as we were almost finished lightening would strike close by closing down the computer again, this happened 3 times but this precious's Lady (don't have her name) held strong, got the computer working again each time, we would go at it again with the questions finally with success all done. She certainly was diligent, with concern for me, it mattered to her that the Equipment Contract was taking longer then normal and that made me wait, it matter to her that I was safe in the storm, with the loud lightening, hard rain and wind. Yes I certainly recommend her business whole heartily. She explained everything in detail from start to finish on the contract and when finished bringing the truck back where to park, she made sure I understood, nothing was hurried. The way she handle everything in a crisis, her Professionalism and Public Service I appreciate her very much, I would give her business 10 stars and more if I could.
DONNA L
Customer Reviews for Eagle Towing
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Easy return with exceptional customer service.
Robin KThe personnel were not there. App made it easy to drop off. Easy to locate
RALSTON BBad cell reception at the pick-up/drop-off location. No ones fault. Suggest a free WiFi for people to be able to use when doing the self return. Other than that great experience, friendly and helpful staff. The yard employee even helped me hook up the trailer, check the lights, straps, and chains.
JAKE S