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Latifah D
Customer Reviews for Eagles Wings Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The pick up went great. Very friendly and easy to deal with. However, I was not notified until late morning that my pickup location changed. I had to scramble a bit because of it. Also, there was no trailer jack on the trailer. I had to help the gentleman pick it up by hand to attach to my truck. Later, I had to detach and reattach while loaded. Then, pick it up by myself when I dropped it off. This is not a safe practice. Way too many chances for an injury to occur. PUT A FUCKING TRAILER JACK ON IT!!! Other than that the rental went great. Trailer worked perfect.
ANTHONY COne of the best , staff super friendly and helpful . Make you feel very welcoming ! Will definitely use this storage again in the future if need be .
Ashley M | Overall ExperienceU should book with th we m I had a great experience and I'll be renting a truck again this weekend
JOY UWill be using your services as I need them in the future. I was very pleased with every phase of your operation. Especially your office employee Adam. He was bright, pleasant and knowledgeable. Communicated well and made everything clear from the beginning to the end. I couldn't be happier with my experience with your company. Thank you for making my move as stress free as possible.
Eduardo F | Overall ExperienceAll was good I’m really thankful best wishes
Michael R | Overall ExperienceAt Eagle Wing self storage, the staff was always friendly and helpful! The storage building is clean, inside and out. Inside the building is air-conditioned. It is well lit at all times with sensor lights. I loved that they had everything I needed from Uhaul renting, locks for the storage, boxes and bubble wrap for purchase. Of all the features, the one I appreciated the most was that it is indoors and air-conditioned. It helps keep your belongings safe from rodents. Oh! There is also a bathroom inside the building.
Liandrea T | Overall ExperienceEither have more equipment or personnel to maintain the equipment. Van was turned over to me immediately after last person walked in and dropped keys off, drug paraphernalia, garbage were found and van was in an unclean state.
ZINNIA SThere was an issue with differing drop off locations in the app versus on invoice and Adam was so kind and helpful, He took care of everything and was so professional.
DAVINA DVery easy to work with and I have no complaints about anything. Besides how loud the security alarm is. Wow it’s louder that a tornado warning siren. Lol.
Ray N | Overall ExperienceThe app needs a little work. It crashed on me three times as I tried to return the truck. Adam at eagles wings was the best.
Keith MTook an hour and 45 mins to get in the truck. Submitted a ticket last week with customer service for a refund. No call
William DYes it went smooth. No problems what so ever. I would tell friends and family to rent from here.
Maria T | ReservationNoser tan abusivo
JULIO GThe move in went smoothly and stress free
Jennifer L | ReservationPut some fucking trailer jacks on your trailers. I shouldn't have to lift a trailer on/off a hitch, when I did it rolled forward and slammed me in the back. I was on level ground too
Brendan FThank you for the edxelente service I recommend to everybody
Damaris L | Overall ExperiencePerfect
RAUL VThank you for providing superior customer service during my short term rental. The facility is very well maintained!
Andrea M | Overall ExperienceGreat first time customer service experience @ Eagles Wings Self Storage! Representative was very helpful and professional and the facility is well lit, and well maintained - thank you and the best in 2024 in your work and ministry!
Andrea M | ReservationGood experience, all staff was congenial and helpful.
Richard CGreat deal, good location, very clean, and professional. Very happy.
Mattthew V | Reservationleft side running lights not working on trailer strap that goes over front left tire that is being hauled, kept coming loose
jeff iDefinitely improving customer service, we were sent to a location without a truck so we had to call and have the person reserve us elsewhere and then the man at the location honestly did not have great customer service we had asked him much was something was in there to see if we may purchase those and his responde was “ I don’t know” and he didn’t attempt to even look for the price. Just odd customer service all around.. the truck was great though!
Katherine HI recommend this eagles wings self storage to anybody that is looking to rent a storage! Very nice and comfortable. They also was very friendly. Definitely a five star! I will rent from them in the future if needed.
Wandy L | Overall ExperienceVery friendly and helpful. Easy and convenient.
Laura AThey went above and beyond. I am in a bit of a bad situation and they even helped me get my stuff into storage. I am disabled in a new city and had no one to help me. I would recommend this place to anyone. They are professional, helpful, and kind. The facility has cameras everywhere and it extremely clean.
Rebecca W | ReservationN/A
brian JVery friendly, affordable and conveniently located. Will rent storage there in the future.
Joe B | Overall Experience