Open weekends
Frederica G
Customer Reviews for Early Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I asked for it be rented through the 13th and was told it was. When it was only through the 11th, they told me there would be no fee then i had to pay 92.40 for the additional days.
JASON TI love this UHAUL store. They are so helpful, kind and nice. Zane, Martin and Olivia. I have worked with you many times due to my rental in town, and you have always been kind and helpful. BUT this passed trip you were exceptional. I appreciate you all so much. And when I need something moved, I will be reaching out for your service, because I have seen what you do in your business. Thank you all so much!!
FRANCES HVery quick, easy return. Personnel helpful and would use this location again.
GORDON MAlthough the location representative was not onsite, he was accessible by text and phone.
FREDERICK MThe location was not correct. So, when you try to checkin using your phone, you were unable to. Luckily, the business was closing and someone was in the office. However, he came out and said we are closed call Abilene. So, I started to call Abilene. He then jumped out of the office and told me no dont do it. I can help..... The man then scolded me for not following the directions on the check in app. I am tech savvy and knew how to work it. However, the location the business gave me was different then what I signed up for on the website. It was just awkward and not very easy. I usually do not write anything negative. Then I got the $45 insurance and the man went on to tell me that it wasnt that good and had me scared to even use the truck. Well, once we left it was a good experience.
Joy TVery friendly and informative
Anna BThey are always pleasant to work with and the trucks are thoroughly cleaned and performe well. I attempt to rent from them whenever possible.
MIKE JThe gentleman that was there when we dropped off the trailer was very nice and helpful. I will definitely recommend this location.
Gayle BGreat customer service and extremely helpful. Work hard and get your paperwork and equipment ready asap
Mark KEverything was great!
Juli BThey were very helpful and walked me over to my truck and even started it for me. Took down the shield from the windshield. Old fashioned service.
ADRAIN JHelpful and professional
Dorsey HIt was a pleasure to meet nice people. Professional and friendly experience.
Michael PEven with all the rain we still got great service. Thanks guys
MINDY WEverything went smoothly. Thanks
CAROLYN BDrop off location no issues
Virginia VExcellent customer service. Went above and beyond.
Spring GMore powerful truck. And take the speed limiter off
jessica dExcellent customer service on both ends of our move. Movers were efficient, we had wrapped some of the very important pieces but they handled everything with care. They packed in every nook and cranny which enabled everything to fit and all was very secure with no shuffling in the truck!!!!! We also were accomidated early (after hours) drop off at Unbounded on 287N in Haslet, Tx! Such a smooth experience. Highly recommended Debbie and her crew at Little Creek in Early, Tx.
Kimberly AVery satisfied & appreciate close location.
Donna TComputers slow but the kid was professional and worked as quick as he could. I will be back.
Jon MDebbie was amazing and so helpful!
JENNIFER PThis was my first time hauling a trailer. The tech that hooked up the trailer was very nice and helpful but didn’t advise me to turn the device over that held the ball that would have made the 1300 mile trip an easier tow. Not to mention 2 tires were bald and water leaked from the top of the trailer ruining some of the boxes because it did rain.
jodie bThis location was the wrong location. I drove 7 miles outside of town to this location and there was no one available there, nor was my trailer there. I had to call a number several times to get a hold of the manager, who told me the listed location was wrong and that I needed to drive 7 miles back to town to a different address, which took me a bit to find. Put me almost an hour behind altogether.
Conner FI dropped off the truck when the location was closed. It was easy and I just followed the instructions from the website. I wasn’t sure where to park the vehicle. Having signs to direct customers would be very helpful! Especially if dropping off after hours.
JESSICA RVery friendly help take of all paperwork
SHERRY MThe gentleman handling everything was most courteous, kind, respectful and helpful - went way above and beyond expectations - thanks Bill
BILL SVery friendly and helpful staff. No problems at all.
Douglas Mextremely helpful service
James CDrop off was easy.
JOHN MDrop off of the truck and trailer was easy. Staff were helpful over the phone when I wasn’t sure how to get to the location.
Beverly Wnone
Gary NThis vehicle needs a lot of work in regard to drivability. Definitely has an alignment issue. Most of the stuff on the inside (ie lighter, AC,) doesn’t work. Really, this truck should not be rented again.
REBECCA RDrop off location not well marked.
Frank SLocation gave my ex my info about where i was going. They did not as for his ID or anything just gave it to him. Also 2 tires were flat on the uhaul, after I asked them if i could come exchange it they told me no.
Angelica AThe truck that I received was not really set up for comfort on long drives. The seat was not very comfortable there was no cruise control there was no armrest on the drivers chair. If your competition has better trucks I will be going with them next time.
Shawn H