Customer Reviews for East Bay Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of East Bay Self Storage

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Bala K. on

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The return process is a hassle

Phillip B. on

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nothing everything was perfect

Steven L. on

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Kenneth S. on

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Andrew C. on

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richard W. on

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Pat, the service agent, was excellent in explaining the various options available, cost of rental, explanation & answers to any of my questions. She was friendly, polite & professional. The equipment was in perfect working order & clean. I will always use this location when renting from UHaul. Great job, Pat & thank you.

Jennifer D. on

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Ray D. on

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Randall W. on

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Bruce S. on

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Very friendly

Aaron C. on

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Gerald R. on

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The manager Pat is always very helpful and pleasant to work with. I would highly recommend this facility.

Guianeya M. on

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Staff is very friendly and undersstandable about the needs of someone that will need a uHaul vehicle

Layne S. on

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Always helpful and friendly at this location!

bill D. on

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Andrew C. on

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Your doing well, don't change. Maybe lower prices?

Kyle P. on

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Paul H. on

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Great location. Extremely helpful in making all arrangements and getting the right equipment.

Lynne C. on

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Pat, the manager went out of her way to let me get the vehicle early and was extremely helpful by giving me her cell if I had any problems and answered my calls immediately with helpful information. She is a gem!! The young woman at the desk was great, too.

Cortney M. on

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David C. on

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mike R. on

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No improvement possible. Excellent customer service and quick/easy procedure.

Andrew L. on

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Fantastic experience & agent was kind, courteous, and exceeded my expectations! Great Job!

Weibo Z. on

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Very nice, kind and friendly lady was there and very considerate, highly recommended to you!

keren C. on

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You dont have to do anything to improve yourself because you're the best and most definitely I would use your establishment again when it's time.

John S. on

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Terraence C. on

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Eduardo C. on

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Kathleen F. on

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Pat at East Bay Self Storage is the best for assisting and arranging the rental and return of the truck! Would highly recommend this location for U-Haul rentals AND storage units!

Sandra G. on

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chris V. on

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Great customer service