Customer Reviews for East Coast Surplus & Tactical

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of East Coast Surplus & Tactical

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Ida M. on

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Customer did not leave a comment.

Jane R. on

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Mike & his staff are GREAT!! This is the 2nd time I rented from this location & would definitely rent from them again, thank you!!

Fran L. on

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Mike was outstanding to all our needs. Highly recommended.

sonya M. on

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I was totally satisfied. Great guy helped me. I can't remember his name. But I think he owns the business there.

jennifer C. on

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Customer did not leave a comment.

denise W. on

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The service was excellent.

George C. on

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Awesome

richard B. on

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Nice gentleman.

CHRIS L. on

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Nothing

alex S. on

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Outstanding customer service

Teresa C. on

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Associate was very and extremely helpful

Justin W. on

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Great friendly staff. Will use this location again in the future.

krent F. on

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Mike was great to work with! Great customer service.

barrie C. on

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Todd F. on

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Moose, was a huge help!

DEANNE F. on

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Owner was super helpful, kind and professional. I had little to no experience with rentals and he took the time to guide me through the process. I would highly recommend this location to anyone.

Michael M. on

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allen B. on

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The customer service was excellent.

Scott E. on

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MIRIAM D. on

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Timothy M. on

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David B. on

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dorlene W. on

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The guys at East Coast & Surplus Tactical were great, they were very helpful and made the whole experience very pleasant.

TODD C. on

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BONITA P. on

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John H. on

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Debbie P. on

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None...very accommodating!

LEIGH S. on

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Jackie M. on

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allen H. on

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I was completely satisfied with this rental. The agent was very helpful in explaining all options. He was especially helpful in working with me on my scheduling.

STEVEN LODEN C. on

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Easy to find, well lit lot, and simple for making the return after hours.

Christine J. on

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Customer did not leave a comment.

Carey S. on

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Service was great and easy to use!

Ronald A. on

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Just took the keys and told us he would take care of everything ...I expected to sign something

Bob L. on

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michael C. on

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Fast in and out

Jehu A. on

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Della S. on

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Nothing,but keep up good work.

Dorothy V. on

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Tom K. on

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Mike at the rental facility in North Carolina went above and beyond his requirement to come in on a holiday to check out the tow dolly for me. It made a world of difference to me

David S. on

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They could not find our reservation and were unorganized.

Jason C. on

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mike B. on

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eric R. on

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Did not have wire harness connections for hooking up lights from trailer to vehicle. Had to buy a harness to connect vehicle to trailer. Other than that happy customer.

Jon S. on

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Carl G. on

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It was in a gun shop. The person helping me was open carrying a pistol on his waist. Very uncomfortable. Because he was only person in the store, he could not go outside of the store. He could not find the keys, asked me to look around in the cab - not found. He called several different people 'at uhaul' to find out the keys were locked in the back. He said he wasnt supposed to give me the combination, but he did anyway because he couldnt leave the store. I was with my young daughter, who was afraid to go in the store because it was a very rural, very sketchy gun and tactical supply store. When I finally unlocked the back, there were no pads. I went back inside, he got the bags of pads I ordered (4 bags of 6 each). Two had clearly been opened, and one seemed to only have a couple pads in it. He replaced that bag with another opened bag that 'seemed fuller'. I had to count them to make sure there were indeed 24 pads and I wouldnt be charged. And then haul them all out to the truck myself. NEVER AGAIN!!!!! Do you really want uhaul to be represented by an armed gunshop owner who couldnt go outside to the truck, and did nothing but complain that he never knows what 'those uhaul guys' are doing with the trucks???? Light in bay of truck was broken. Stinks to discover that on the end of my trip unloading after it got dark.

Tara B. on

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James S. on

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brenda F. on

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Nothing. Really has great customer service.

christian R. on

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The people are awesome. I would recommend them to any one in area. ??

claire S. on

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Customer did not leave a comment.

brad J. on

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Mike was very friendly and knowledgeable. He took the time to explain in detail everything about the rental. I? could not have been more pleased with the experience.

Dewayne D. on

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The owner was very friendly and the equipment was in excellent condition.

kenneth L. on

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one employee knew a lot. others not so much.

IVY O. on

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Gary A. on

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Ana O. on

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Excellent, I would absolutely recommend this place. I feel welcome every time I go in....The owners are very nice and always have a smile on!

GARY H. on

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bill S. on

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Randy P. on

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KATHLEEN B. on

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julie C. on

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gustuvo P. on

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The was not breaks or light on the trailer