Customer Reviews for East Lincoln Way Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of East Lincoln Way Storage

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Steve H.
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Owner was very helpful and lived up to all of his commitments.

Stacey T.
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Customer did not leave a comment.

Peter J.
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He went the extra mile to help me get a trailer to haul my motorcycle with on short notice. Very friendly and helpful!

CRAIG R.
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Clerk was wearing a mask and I could not see his face. I felt uncomfortable.

Shawn P.
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All good.

jeremy B.
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I ask if I should put gas in the uhaul after done he said just bring it back. He said there was 3/4 of gas and it was under 3/4 tank. I only went 26 miles and was charged for 30. I would of put gas in it no problem but he did not tell.me.to he said just bring it back. i didnt even use a quarter of a tank a gas. Very poor business man and I would not recommend anyone to use a uhaul from that location. Ask to rent a dolly and he did not do.it because he was in a rush to leave his business. Awesome he owns he own business but I will never use or recommend his business to.anyone. They charged me for 30 miles and I went 26. They took $95 out of my account. He said I wouldn't get charged for it. He lied. All around bad experience and a terrible business owner.

Eric L.
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Customer did not leave a comment.

TRACY B.
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Customer did not leave a comment.

DALE S.
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Customer did not leave a comment.

mel C.
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Great customer service very easy transaction highly recommend this location.

Jack F.
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Customer did not leave a comment.

Luis O.
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Owner was very friendly and professional in his experience of sales and answering our questions of concerns.

Bob P.
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Customer did not leave a comment.

Rick A.
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Customer did not leave a comment.

Jesse Allen K.
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Was supposed to get dropped off at a different location. Plans changed. Gentleman was great. Helped me out. Saved bunch of time an money.

frank K.
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Customer did not leave a comment.

Patti M.
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Customer did not leave a comment.

Charles O.
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Everything was great.

david H.
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Tony was great to work with! Super nice guy!

TONY M.
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Customer did not leave a comment.

Dennis L.
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The only thing I have about the vehicle is the window washer fluid was empty and the outside windows were dirty so it was hard to get the windows cleaned. Also for the registration part I was never notified that the pickup location was changed. I went to the place where I originally set up the reservation and they said that we don't have a vehicle for you. Your vehicle has been changed to a location in Wooster. This is what I was told. In which Wooster was in the opposite direction to where I was going. So I had to pay for more mileage than I needed to on this rental. I was not very happy with this. You need more vehicles in these locations. we have 4 places that I know that rents Uhaul vehicles and there was no vehicles available at those locations. I was told this has been an issue for awhile.

Lawrence E.
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When I arrived the computers at the location were down. I did not recieve the pads, furniture dolly or appliance dolly I requested. There was no contract signed and I was disapointed in the experience. The person who helped me was nice but I would not recommend that location to anyone.

Drucella G.
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The windshield wiper was detached and did not work properly, but the service was splendid and efficient. Thank you.

Bonnie Y.
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Why is a customer not informed about the environmental fee.

Drew W.
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This location was great.

Tom U.
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Customer did not leave a comment.

Andrew M.
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Customer did not leave a comment.

Johnny M.
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First time renting with U-Haul. I was very pleased with the services provided. Five-star!

Adam K.
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Customer did not leave a comment.

Laura T.
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My drop off experience was a disaster. I was wasted almost 2 hours. The only choice that uhaul.com gave me to return uhaul laughed at us. So there we were driving around trying to figure out what to do. Working from a cell phone made it that much more harder. I should be refunded half of the cost due to all the inconvenience this caused us.

Maureen W.
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Customer did not leave a comment.

Ann P.
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Customer did not leave a comment.

ROHAN M.
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No one was behind the counter when we arrived. Another staff member was not as friendly as should have been expected.

TRAVIS H.
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Customer did not leave a comment.

TRAVIS H.
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Customer did not leave a comment.

ESTHER V.
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Customer did not leave a comment.

bob T.
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Dropped truck off when the location was closed. Had a problem with the mileage being calculated as kilometers instead of miles and the man I spoke with at the facility was very helpful in helping research the problem.

LEVI M.
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Customer did not leave a comment.

THOMAS O.
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Customer did not leave a comment.

BEN A.
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The 25 ft. truck rented has a seriously bad Wheel Balance problem. It rode extremely rough, although it didn't cause any problems with the load. At times it got so rough we thought we were going to have to stop and call for a replacement vehicle.

RYAN W.
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Customer did not leave a comment.

Cheyenne C.
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Customer did not leave a comment.

jennifer G.
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The U-Haul Rep was very friendly, fast about service, and honest with pricing. I would DEFINITELY go to this U-Haul location again!

BETTY W.
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Customer did not leave a comment.

nuris A.
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I think that it was the best rental experience ever. Only have to call to one place, and they accommodated all my needs. Keep up the good service.

david J.
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Customer did not leave a comment.

steven D.
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the small truck should have tie down rings in floor.

mark S.
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Very easy to do business with. Truck was well maintained. Highly recommended.

steven D.
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the bed of truck should have D rings to be able to strap things down to bed.Straps would be nice with truck for those that don`t have them.I do have.Was nice little truck tho.

robert R.
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Owner was personable and helpful. The experience was great, so we will return one of these days!

JACK C.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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