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Mark P
Customer Reviews for Easy Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great customer service!!
FRANCISCO CThe customer service was excellent! We will use them again when the need arises.
VINCENT SThe lady there is outstanding and knowledgable. Very pleased. Thank you
JAMES PExcellent service
CONNIE MEveryone was very polite and courteous treated you like family thank you everyone
RUTH FLocation was closed the day before the drop off day and the drop off day, was charged for an additional day of the trailer rental. This is not right if facility is closed there should be not charge for additional days,
Edwin HNothing, best service ever.
MARCO Call is good...
robert lThe woman that helped me at the arcadia uhaul on Brevard Ave was very friendly, extremely helpful and she got me in and out of there in mere mins. The truck was clean and well functioning. Thank u all for making my move go without any issues.
STEPHANI BI don’t know of any improvements I could suggest. The person we dealt with was very nice, polite, friendly and very helpful.
PATRICIA CHad to wait outside for customer service. Did not know where to park tow dolly. Put in there lot and left.
ROBIN JBoth seats were full of dog hair. The van was dirty as well. The signal light at the back did not work. The lady at the office was very nice and friendly!
CECILIA VNo improvement needed
Philip PN/A
REBECCA WWould have liked cruise control
DANIEL NThis was NOT supposed to be the pick up location....BUT I had NO choice but to go here,because the Uhaul truck was not delivered to the original pick up site on the date ir was reserved for.This issue needs to be fixed.This caused me to waiste and hr to go, then another to come back, then to have to load tge truck, which made me late on returning the truck , AFTER HOURS. THIS NEEDS TO BE FIXED.
CHRISTINA SNothing everything was excellent
KENNETH LWe had some extenuating circumstances that we had to work around and our contact was very helpful in meeting our needs.
Glenwood MNothing to improve. Everything good
GARY OWe drove 1300 miles no problem with the trailer we drove 4 days
WERNER DBest service
Claude OCustomer service was top notch!
DAWN KAll good
IZEL TThe agent in Arcadia went above and beyond to accommodate us. We were very upset that our location got changed 24 hours before pickup to a location one hour away. The agent arranged for us to pick up the truck the same night which was such a big help because our move was early the next day.
Thomas BThe lady was very pleasant and extremely helpful. Would definitely recommend this location.
PAUL SWas very good
JORGE Vcustomer support offered considerate and informative service.
deborah pThe truck was not clean. It contained dirt, grass, remnants of plastic containers, and other items from previous renters. We had to discard the plastic items and sweep the truck before loading.
LIZEDNY TThanks for all your help
MARGARET KYou all have been fantastic and if need will rent again. Thanks for everything.
BARBARA WU-Haul has been my go to travel partner for decades. For personal or business, U-Haul has cracked the code on being there to get you moved. Excellent customer service and just the right size for any situation.
Superi RStaff person was very friendly and courteous. Quick in and out and on my way.
JOHN MInside of truck was dirty,soiled my mattress.
ARLENE PShe made sure everything went smoothly for me.
ENDERIA FAbsolutely nothing everything was quick efficient and right on point
JEFFREY CWonderful and friendly service. A very happy experience! Thank you for making this transaction smooth and easy. 😊
Theodora RAlways prompt and ready to take care of customers! A 5 star agency to deal with -
Mark NThank you so much for the great friendly service. An excellent experience. 😊
Theodora REverything was just perfect no flaws nowhere.
ZONDRA WThanks for your excellent customer service, as always!!!
Saveoung SEvette was very helpful and friendly. She helped make a stressful situation one that eased our worries.
Marilyn GEverything went perfectly. Friendly people at both ends, equipment in great shape. 10 out of 10.
Steven MGreat this was the third time that we have used a trailer
gary b