The storage unit was always secure and clean. The area was well lit and I always had easy access to the unit at all hours. Staff person Kayla was very friendly and extremely efficient. A great storage facility!
Alan R | Overall ExperienceCustomer Reviews for Easy Self Storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
We haven't used the site yet. We are renting it starting in July 1st for the month. There was an error filling out the paperwork.
Jeffery B | Overall ExperienceI have rented a unit 3 times and always use this facility because of the friendly service and secured facility.
Magaline J | Overall ExperienceYes, the facility was always maintained well and the front staff girl unfortunately I can’t recall. Her name was extremely pleasant at all times. She always made sure to communicate. It was ever any issues not unfortunately my card had gotten compromise and I forgot to change it with you guys, but she immediately Got a hold of me and was so sweet about it. I gave her the info needed and there was no issues. Thank you for keeping my items safe when I needed it most and definitely if I ever need to go back I will definitely use you and recommend you to all my family and friends. I hope you all enjoy your weekend and stay dry again thank you very much and the front end girl was absolutely amazing.
Amy R | Overall ExperienceI would absolutely use the storage again if the need arises. I’m extremely satisfied with the entire experience—from start to finish. Everything went smoothly, and I couldn’t be more pleased.
ANGELA S | Overall ExperienceIf I am in need of storage in the future, I would definitely rent a space from easy Self Storage.
Bryan B | Overall ExperienceI canceled this reservation
KAREN S | ReservationYour staff is amazing!
Ella B | Overall Experienceit was the wooden one on nrt 3.....it had stones in unsure about lighting didn't go there in the dark... I Hit the "NO" because I couldn't end the survey otherwise also refer a friend but I was treated great and they understood my dilemma...Bambi and her team are great I still have 2 other units on Sharon ave....
Cynthia N | Overall ExperienceFor 5 years I have had nothing but excellent service and interactions with the facility staff. The storage unit was easily accessible.
Cheryl B | Overall ExperienceVery clean and easily accessable! I have used the heated storage unit for many years now and this is the best facility in the region!
Robert G | Overall ExperienceWould highly recommend this facility.
Michael C | Overall ExperienceMy only suggestion is that some of the asphalt needs some patch work. The entrance was nicely done but there are some spots that should be corrected. Other than that if I needed a storage facility my first thought would be to contact you.
Malcolm K | Overall ExperienceStaff was wonderful and very helpful. Site was clean and safe. If we need a unit in Plattsburgh again I hope they would have one available.
Melissa M | Overall ExperienceGreat staff. Thank uou
Bill J | Overall ExperienceFriendly, helpful staff. Clean, easy access.
Diana C | Overall ExperienceLook forward to using again this coming winter again
Dave B | Overall ExperienceClean, well lit, and easily accessible.The staff was great as well. Prices are great as well
Sharon S | Overall ExperienceThank you so much!!!
Nicholas L | Overall ExperienceThis self storage provided an easy access and were very helpful with the self storage process I will definitely be uaing them again.
Crystal M | Overall ExperienceThere must have been a leak in the storage unit as the futon was soaked when we went to empty the storage unit.
Natile M | Overall ExperienceThank you.
JOSEPH D | Overall ExperienceThru the years l have had the storage unit the experience was a positive one. The two employees Bambi and Crystal i have dealt with where both very professional and pleasant to solve any issues. Very pleased with the service.
ANDREW W | Overall ExperienceThere was one occasion when I found the office closed.
DAVID G | Overall ExperienceWould recommend. Nice and clean. Maybe fill in some potholes.
Eric o | Overall ExperienceCompletely a good experience
Kenneth M | Overall ExperienceIncredibly easy to work with.
Scott p | Overall ExperienceWomderful
SALLY H | Overall ExperienceVery friendly and helpful staff
Michael G | Overall ExperienceOverall, an excellent facility that is well maintained and managed. Thank you.
Ann G | Overall ExperienceEvery staff member I contacted, via email and via telephone, was extraordinarily helpful. When I was promised a call back, I always received a call back within an hour. Exceptional customer service.
Diana S | Overall ExperienceThey were very accommodating and kind. I recommend this business!
Damian B | Overall ExperienceGreat service!!!!
Derick E | Overall ExperienceWe were very satisfied with our storage unit and the staff people we spoke to. Would definitely recommend to family and friends!
RONALD R | Overall ExperienceI have used this facility for years and would highly recommend it. Friendly service and always helpful
Brian D | Overall ExperienceStorage unit door needs to be lubricated.
Stephen L | Overall Experienceeverything was great if i need storage again i wiil go back and thank you for everything
dean c | Overall ExperienceThe staff were very professional and always helpful. The facility is very clean and well maintained. I had one of the climate controlled units and have been totally satisfied. Thanks to the staff for a great couple years!
Robert G | Overall ExperienceNobody there to talk to at this time . Nowhere to leave the key to the facility
barry n | Overall ExperienceEasy Self Storage help me out in a time of need, moving in and out was effortless.
ZSILLAUNA O | Overall ExperienceI was very pleased with my experience with Easy Self Storage and I would recommend it to anyone in need of a storage unit.
KARIN K | Overall ExperienceThank you it was a great place and great people I would use it again if I need to thanks again
ROBIN M | Overall ExperienceCustomer service was great
VICKI H | Overall ExperienceExcellent access and convenient location.
FRANCIS F | Overall Experience11/3/18 Called, reserved and arrived to sign agreement & load unit. Sign on the door "Due to Illness, closed unitl Nov 5" 518 phone is call center in AZ & cld not help me. No unit, no help, not good.
meg W | ReservationUnit was clean and well maintained. Snow was always plowed for easy access during winter months. Staff is very friendly. I didn't have any complaints in the 12 months I was a customer.
LAUREN L | Overall ExperienceWould use them again
JOSEPH R | Overall ExperienceService was great and very helpful
Privacy R | First ImpressionsVery easy to make a reservation online.
Privacy R | First ImpressionsJack, the associate who helped my son and I, was very helpful, friendly and efficient.
Privacy R | First ImpressionsThe girls in the office were extremely helpful and friendly. Even the one girls that was only there for two days! Get staff clean storage and EASY ACCESS and reserving was a snap! Thank you
Privacy R | First ImpressionsI never moved in wasn`t trying to get a place to store my stuff until July not sure how this date was scheduled. But I don`t need the facility right now.
Privacy R | First ImpressionsVery helpful and easy to work with
Privacy R | First Impressionsstaff was very friendly. She was very helpful with moving us to a larger unit.
Privacy R | First ImpressionsSomething came up and I will not be moving or in need of a storage unit at this time. Thank you.
Privacy R | First ImpressionsThe associate that helped me was very friendly. It was a nice experience compared to a lot if businesses. I will definitely use this facility in the future!! Thanks the pleasant experience.
Privacy R | First ImpressionsI was really impressed with the friendliness of the employee who helped me. She was very pleasant and helpful. I will definitely be using this facility in the future.. Thanks Tony
Privacy R | First Impressions