You have way too many pay walls and offers on the mobile app to click through. I was almost done but your click-through offers made it glitch and I had to just check in at the counter. You suck!
Kristian S
Customer Reviews for Easy Stop Beverage Depot
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
A/C did not work, vehicle drove concerning, misfire and jerking. I had to return the vehicle without getting anything done. Very unhappy with service.
Harvtra WI am kind of pissed, it says 29.00 rental. only used it for 15 miles and it cost me over 90.00. I declined the 15.00 insurance as I have my own insurance. when I got my receipt I was charged For the insurance. Last time I will use U Haul
Ivan ROffer a small discount.
CALVIN WService was amazing. The app needs to be bug free. It took me forever to upload my Drivers License picture
LASHAWN WExcellent
TARESA JNothing. Very good experience.
Thomas HThis location has great customer service! The manager, Helena, was very and willing to help in any way. When I called to extend my rental for a few hours, she was very accommodating to my schedule. I will definitely return to this U-Haul rental location again.
Janet HVery seamless process. The couple who run the show here are very nice, very professional and always available. Truck was clean and ran well.
Michael CProcess was easy and the location was great. Thank you.
Jennifer HVery courteous, helpful staff at this location. Thank you, Helena.
William mVery courteous, very prompt, easy process, especially if you've rented from U haul previously. Truck was newer, clean and ran very well.
Michael CDon’t change a thing. It was perfect.
Christopher CDid not have the dolly or blankets that were ordered. Trucks alignment was terrible.
Heather SThis trip was the most unnerving. The truck shook terribly at any speed over 50 and there was also a high pitch squeal that was ear pearcing, if I had to drive more than an hour and a half I would’ve had to stop and rest my hands because they were numb from the vibration in the wheel. I wasn’t told I had a set mileage and did not get a paper copy of the contract when I picked up the truck. I did not look at my email to read what was sent so I ended up with a hefty mileage charge that I wasn’t expecting. I would not recommend renting from U-Haul because this has been the second time I have had issues with U-Haul vehicles.
John L