Customer Reviews for Easy Stop Storage Odessa
(U-Haul Neighborhood Dealer)

45 reviews

4500 NE Loop 338   Odessa, TX 79762

(432) 362-9804

Location Hours

  • Mon-Fri: 9 am - 5:30 pm
  • Sat: 10 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(432) 362-9804

4500 NE Loop 338
Odessa, TX 79762

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5:30 pm
  • Sat: 10 am - 2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

She really nice lady and helping a lot thank you

GUERRERO V E. 
Rating:
3.0

Wasn't cleaned and didn't have all the blankets I needed.

Jennie G. 
Rating:
5.0

Customer did not leave a comment.

Kenneth B. 
Rating:
5.0

Customer did not leave a comment.

Harry B. 
Rating:
5.0

Customer did not leave a comment.

Christine F. 
Rating:
5.0

Customer did not leave a comment.

Armando G. 
Rating:
5.0

Customer did not leave a comment.

Jessica R. 
Rating:
5.0

Customer did not leave a comment.

Manuel B. 
Rating:
3.0

I will not recommend UHual!!!!!!!!!

Dasha M. 
Rating:
5.0

Customer did not leave a comment.

Donald H. 
Rating:
5.0

The front desk clerk was the most friendly and helpful that I have ever met in all my years of using UHAUL She made the experience a delight and that is saying a lot since it was a move due to a divorce. I will use this location again, as long as she is there.

Vanessa G. 
Rating:
3.0

Mr.Robert,was helpful.

Vinh N. 
Rating:
4.0

I noticed after i left that the paperwork stated that i picked it up with a full tank of gasoline and should return it with a full tank of gas. It in fact only had 3/4 of a tank of gas . I returned it FULL

Mark A. 
Rating:
3.0

Customer did not leave a comment.

Ron H. 
Rating:
5.0

Very helpful service man. It seemed odd that most of the info (name, address, etc) that I entered online to rent the Uhaul had to be re-entered at time of pick-up. I've driven Uhauls before, but maybe a bit more of a safety primer for those about to hit the road ("Go slow", "It's big, you'll need room to turn", "Look ahead as to where you'll park and how you'll leave a location", "Left hand turns are easier", etc).

GILBERT M. 
Rating:
5.0

Customer did not leave a comment.

JENNIFER F. 
Rating:
3.0

This location has been closed (Saturday after 1pm) both times that I have returned the truck, but has a 24 hour drop-off slot for the keys. It was very conveniently located to my destination which is why I used it. It seems to be a good place to drop off a truck. I have never been inside of it so do not know what it is like or the personnel that work there.

ROBERT L. 
Rating:
5.0

Customer did not leave a comment.

GLEN S. 
Rating:
3.0

Customer did not leave a comment.

STEVE C. 
Rating:
5.0

Great service!

GEORGIA V. 
Rating:
5.0

Customer did not leave a comment.

Thomas Y. 
Rating:
5.0

WC Tire was friendly, conveniently located on a major road, and had great customer service. I was in and out in less than 10 minutes when I picked up the truck. I highly recommend renting a Uhaul from WC Tire.

MICHAEL E. 
Rating:
2.0

Open on time. Have more than one employee in training to process orders. No organization etc. By fare the worst u-haul experience I have had to date.

LANCE S. 
Rating:
3.0

guy was very upset with uhaul because he had no room for the equipment and said that it needed to go to a different location. He said he would take care of all the problems with the equipment tho.

Joseph M. 
Rating:
3.0

The man that checked us in was okay. He was negative about Uhaul and it the website. Told us he was firining an employee. Unprofessional

CHRISTINE S. 
Rating:
5.0

Customer did not leave a comment.

Gary H. 
Rating:
5.0

Exceallant service- I wouldn't change a thing!

MATTHEW C. 
Rating:
3.0

WC Tire input a return date and time that caused me to be billed for two days rather than one. WC Tire told me (on the telephone) they would correct the error and that they would send me an e-mail with the corrected bill amount but so far they have not followed through on their word. I don't trust WC Tire and I would not recommend them to a friend.

JAMES F. 
Rating:
4.0

Don't try to send them an hour away from where they ask to pick up there equipment to get it

BOB E. 
Rating:
3.0

Customer did not leave a comment.

DREW K. 
Rating:
4.0

The 2nd time this month renting the same 6x12 trailer through WC Tire. The equipment appeared to be newer and in excellent condition.

Clifford M. 
Rating:
4.0

12ft. box trailer was clean & appeared to be relatively new.

Clifford M. 
Rating:
4.0

Customer did not leave a comment.

Marty M. 
Rating:
4.0

Dropped off after hours, so no interaction with personnel.

RICHARD S. 
Rating:
3.0

The wiring harness was messed up and didn't operate the lights properly. It also caused my truck to blow a fuse and/or burn tail light bulbs on the left side which need to be fixed. $$$ cost unknown. We should be credited something for the Inconvenience. tsdickinson@gmail.com

Todd D. 
Rating:
3.0

Customer did not leave a comment.

debbie W. 
Rating:
5.0

The man we rented off of was very friendly & courteous.

Neal K. 
Rating:
3.0

Your mileage and fuel charges are extremely expensive. If I would have known how much the end bill was going to be, I would have went with a local competitor who had the same size truck for $74.00 which included 150 miles of use!

MELINDA S. 
Rating:
3.0

Customer did not leave a comment.

JON S. 
Rating:
4.0

Customer did not leave a comment.

CHRIS S. 
Rating:
5.0

Customer did not leave a comment.

BOBBIE C. 
Rating:
5.0

with the distance between back of vehicle and front of trailer to much turbulent air, could use some sort of air dam on front of trailer to cut down on wind resistance.we actually got 2 mpg better with our own trailer that weighs 1100 pounds more empty, than yours empty .

Connie S. 
Rating:
4.0

Having more than one person who can process U-Haul customers would have been nice. I waited 10-15 minutes because the person in front of me was taking a long time. It may have been primarily an issue of there being only one computer, though.

SARAH B. 
Rating:
4.0

Customer did not leave a comment.

MEGAN S. 
Rating:
3.0

Customer did not leave a comment.

No reviews have been submitted for this location.

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