The customer service agent was not in the office when we (my wife and I) needed help returning the rental since the app was giving us trouble. This was at 130p but we finally got the app to work again AND THEN she decided to come around the corner from wherever it was she was at. There was no sign on the door or anything indicating when she would return. But by then we fixed our own problem. Anyway, when we got the van there was some dirt and a slight damage to the rubber rug in the back so it wasn't maintained that well.
Robert R
Customer Reviews for Easy Stop Storage Sapulpa North
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Improve your app check-in process on the app. Had to take the same photos several times and go to the end and it erased all the pictures
Barry PExcellent customer service & she explained everything clearly. Appreciate the exceptional customer service & the van was a great vehicle to drive. Thanks-Joe
JOSEPH LNothing. It was easy and everyone was very nice
Shawn HI had a great experience with clerk Savannah, she was very friendly and informative. She explained to me step by step and I was glad how she had no problem with my additional questions. I definitely be a return customer & will let others know about the wonderful service they will receive.
Kimberly CNothing.
Billy Pthe girl was very attentive and persoel.
Freddies SCost was way to expensive. I didnt realize I paid for mileage from the rental place to my home. Glad I didnt have to go even further to get a truck.
Tamara FDon't smoke in the office building. It really smells bad.
Kari kDidn't get a good feel for this place since I checked in my vehicle on Labor Day.
anne m