Customer did not leave a comment.Randallscott H.
Customer Reviews for Ed Bock Feed
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Tim J.
Fix the passenger side mirror.SHAWN MICHAEL F.
It was unclear I could not transfer vehicles. This should have been made clear in the reservation process. Also what is the point of a reservation if it isn't actually reserved. This made me travel over and hour away. Ed bock feed staff was helpful, knowledgeable and friendly. Excellent local customer service. In contrast the uhaul website and process was infuriating. Also the amount of up sell ads on the reservation process would have been comical if it wasn't so aggravating.EINOR T J.
Customer did not leave a comment.PHILLIPWAYNE B.
Customer did not leave a comment.Jonathan M.
Customer did not leave a comment.ANTHONY JAMES N.
Customer did not leave a comment.CEDRIC ALLEN G.
ALWAYS excellent service here! Highly recommend. Very helpful, pleasant staff.JAMES BRADLEY W.
Service was excellent! They were friendly and helpful!JOHN JAMES L.
The young man working Was very helpful and informed us on where to park the trailer unhooked us and checked us in great jobJEFFERY JAMES B.
Customer did not leave a comment.JOHN C M.
All good.BRUCE WHEELOCK B.
No need to improve, great staff, great facility. Nicole is top notch!!JACK JOSEPH D.
The trailer was maintained and in good shape, but was covered in mud on the outside and there was snow on the inside. I would have expected the snow at least to have been cleared for meMAREKLECH W.
Customer did not leave a comment.ROY SAMUEL P.
Uhaul was pretty dirty inside and out and some of the side marker lights were not working. Ed Bock Feed is a great place and will be back.THOMASDOUGLAS H.
Could be cleaner, more organized, and better lit.DAVID WAYNE S.
Customer did not leave a comment.Philip K.
Customer did not leave a comment.ROBERT LEROY S.
Staff were very helpful and friendly, could not have asked for a smoother experience.Robert K.
Customer did not leave a comment.Daniel C.
Customer did not leave a comment.TRACY MICHAEL B.
Customer did not leave a comment.Josephbruce C.
Customer did not leave a comment.William A.
Customer did not leave a comment.Robert B.
Customer did not leave a comment.KRISTENMARIE-GRA S.
Customer did not leave a comment.MICHAEL CHARLES D.
Customer did not leave a comment.ROSS WILLARD A.
Very, very satisfied!!!DAN MICHAEL K.
Jamie and Abby were greatBrad A.
Ed Bocks staff was fantastic!! No improvements needed.Jack D.
Customer did not leave a comment.Jeffrey B.
Customer did not leave a comment.Richard E.
Great service. Nice people. Everything went as planned, easily without any issues. Thank you.BETSYLYNN A.
Customer did not leave a comment.BRUCEALAN S.
Include the insurance instead of asking for the extra $8.00 .JAY SCOTT B.
Very easy, friendly and appreciated the help. Thank youEDISON L.
Already perfect in every way !Stephen N.
Easy to drop off, no waiting, friendly staffKelly C.
Customer did not leave a comment.CLINTONJAMES W.
The truck did its job of delivering my property The headliner was hanging The dash was loose and dash lights either did not work or were dim The truck leaked badly In the section called Moms Attic I need to through many boxes to see what I need to do or throw awayWilliam H.
Good people!John M.
Location was great but the trailer pulled like crapDAVIDALAN S.
Make sure items like tie-down strap ratchets are oiled and functional. They sit out in the weather.LANCELOUIS C.
Customer did not leave a comment.BARRY MICHAEL H.
The trailer was old and seemed to be put together with whatever spare parts you could find. The floor panels were loose and there was a grease like substance that came off on our belongings.BRYAN NICHOLAS D.
Reservation was set for 8am electronic pickup but the uhaul app did not recognize this arrangement. Forced to wait until 9am to pick up the truck, unknown if this was a uhaul app problem or an Ed Bock pickup problem. While returning the truck, the power steering went out leaving me stranded on the side of the road. Overall a poor experience, however I understand that some items can't be predicted and may not have been anyone's "fault" necessarily.Tom F.
Make sure that the truck has moving blankets and the rubber trim to the passenger door was hanging off when they gave me the keys. I stuck it back on but it was a hassle. Other than that it was great for moving.Stephanie G.
Customer did not leave a comment.Alexey V.
Customer did not leave a comment.CORYMICHAEL W.
The people at Ed Bock were very friendly and also helpful to recommend a truck for my usage. The truck was clean and properly maintained. Thank youTHOMAS MOORE C.
Make sure when you confirm your truck all of the notes are included. My truck was cancelled before I was supposed to pickup. The people from actual U-Haul made the mistake not Ed Bocks .CAROL ELIZABETH H.
Customer did not leave a comment.CEDRICALLEN G.
Customer did not leave a comment.JAMESDONALD H.
Customer did not leave a comment.Robert K.
Please note I left the key on the front desk of Ed Bock.DON M.
Nothing, outstanding group of people. I decided to rent a 26 foot truck from them on the 19th after my experience renting the car hauler.ROBERTHENRY K.
very friendly and helpful employeesMarco N.
The Pinckney site was completely safe and acceptable. This place saved future business with us and all of our friends/family.Todd S.
Customer did not leave a comment.LYNNMARIE P.
Customer did not leave a comment.DANIEL RAYMOND D.
Customer did not leave a comment.WILLIAM EDWARD M.
Great experience.Albert C.
Easy and friendly. Will definitely use again!Michelle S.
Everything was great!WILLIAMFERDINAND G.
The staff there is phenomenal! I had a problem with my towing vehicle, and they worked with me to get on the road quickly and painlessly after I resolved the issue.SHAWN EDWARD P.
Customer did not leave a comment.LOUANNMARIE K.
Customer did not leave a comment.Alvonte B.
Stay the same and keep smiling.JACQUELINE ANNET J.
Great service, friendly and most helpful.mike G.
Have dealt with these folks in the past,always very helpfull.John M.
Customer did not leave a comment.chris B.
Bock's did a great job as always, very friendly, thorough and professional.CHRIS B.
Easy pick up and the drop off was easierDan R.
Customer did not leave a comment.Brandon H.
Super friendly and courteous.Marco N.
Unit I rented needed some repair, door and lights needed attention.Thomasdouglas H.
Customer did not leave a comment.Wes F.
Love this location and the staff is beyond amazing!Zachary T.
Customer did not leave a comment.Carol M.
Great staff! Very efficient so it was very quick in & out! ThanksMichael B.
Customer did not leave a comment.Peter R.
No issues. Fast, efficient, courteous.George O.
Location was cluttered with junk.matthew W.
Customer did not leave a comment.Bruce S.
The mileage was off by 2/10. I should have made this information known but neglected to. Otherwise transaction went smoothly.Illona H.
Customer did not leave a comment.David B.
Customer did not leave a comment.kURT S.
Customer did not leave a comment.Stephen C.
Customer did not leave a comment.Tameralynn H.
Customer did not leave a comment.Michael N.
not sureThomas T.
Customer did not leave a comment.Donald V.
Even though the store hours were listed asa they should have been open, the store was closed. Poor signage for where to park the truck and leave the keys. Place was unsecured.Daniel W.
Customer did not leave a comment.Anna L.
Customer did not leave a comment.Nicole V.
Make the online return check in easier. It took 1/2 hour to complete the return process online, but less time than my attempt to call. Instructions could be a little clearer about how to share location. Otherwise, everything was smooth & easy. I will use I-Haul again.Guy M.