Customer Reviews for Elite Auto Body Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Elite Auto Body Inc

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Michael P.
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The original location we booked was a few miles closure to where we needed to go, but the personnel were prompt, friendly and thorough. We called U-Haul costumer service after making our reservation on line and asked about a veteran's discount. The woman had us hold for a moment and returned with the adjustment made to our reservation! What a nice way to start our moving experience! Thank you!

JEANNETTE P.
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The rep at the drop off location was very nice and helpful.

John T.
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Customer did not leave a comment.

Andrew F.
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Box was dropped off at an Auto body shop that had no storage units. I had to bring the box across town and rent storage elsewhere. VERY inconvenient for someone who moved across the country to have that responsibility after paying $1700 to do the job. Shame on me to assume you would bring it to a UHAUL facility. These guys dont care about your customers.

MELISSA N.
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Everything was great as always.

michael M.
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Do not allow U- Haul movers boss to add on a extra $200.00 delivery fee on top of paying moving cost up front to U-Haul.,that was wrong of the movers boss to do that to me but I needed my personal belongings so I paid it.

john F.
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Again although I was happy with the drop off location I was rerouted to this drop off. This isn't where I wanted to drop off. This was chosen by you to make it easier for your next rental

Eugene A.
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Customer did not leave a comment.

Gregg H.
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Do not offer me the opportunity to pick-up a truck at a facility close to my house when you know that it's not large enough to accommodate the truck I requested.

Aaron B.
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Customer did not leave a comment.

DAvid B.
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Customer did not leave a comment.

ROBERT H.
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Customer did not leave a comment.

mario S.
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Actually the pick up location was excellent, quick service, friendly courteous and followed safe protocols. Vehicle was ready when I got there.

Victoria S.
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Everything was great!

Philip T.
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Customer did not leave a comment.

Kara C.
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Thanks for a great job!

Gregory R.
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Customer did not leave a comment.

STEVE L.
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Customer did not leave a comment.

Raffaele R.
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No on there for scheduled drop off...

Jason D.
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Customer did not leave a comment.

Scott K.
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Customer did not leave a comment.

PHILIP E.
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Midday on the 1st, after first receiving a phone call saying I needed to travel 45 miles north to pick up the trailer even though I had visited TWO UHaul locations - the first in Pleasantville, NJ where I originally requested to pick up the trailer said they didn't rent trailers even though my reservation had them as the pickup location, and they said I'd have to go 5 miles north to the Absecon, NJ location to do my truck inspection - and I was finally assured the trailer would be available at the Absecon location the next day, and then being told - during the call - that a trailer had just become available much closer in Egg Harbor Township and I could pick it up there, I then received a text message from UHaul saying I should call this Egg Harbor Township pickup location to confirm my planned pickup. I immediately called to confirm and the person who answered asked me to "...come early as we close early." I rearranged my schedule and arrived 40 minutes early - at 2:20 PM instead of 3:00 PM - on the 2nd and asked the clerk to make sure this did not affect my 3:00 PM drop-off time on the 4th, and he said it "absolutely will not." Well.....see my drop-off location comments as to what REALLY happened at drop-off. By the way, the clerk who was in the office at pick-up told me they were open until 4:30 and didn't understand why I was told to arrive early. Go figure.....

Jennifer D.
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Making sure the hours are correct. We were told that they were open until 1230 and it was posted on their webpage and when we got there at 11:30 nobody was there. We did not have the handtruck that we ordered. Your customer service representative were no help at all

Robert F.
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Rented it in Absecon a month before pickup. They called the night before and said I would have to pick it up in Egg Harbor. 30 minutes further away. Was not a good site, and did not have equipment to adjust hitch. Had to take it to Absecon to have it adjusted. Completely unacceptable.

RICHARD Y.
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Customer did not leave a comment.

James S.
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Customer did not leave a comment.

Jeffrey R.
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Uhaul is secondary to auto shop. Call ahead to check inventory.

HARRY F.
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Customer did not leave a comment.

Jospeh L.
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Customer did not leave a comment.

OWEN M.
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Did mobile drop off....love the app on cell phone.

Stephen H.
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Helpful rental associate, nice equipment. Positive experience!

Jim E.
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Customer did not leave a comment.

Kenneth D.
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Nothing

William G.
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Customer did not leave a comment.

Melesio G.
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I think you guys don't need to do anything else . The people there also are very nice, they help me to get a taxi to return back home. It was very appreciated.??

Edward R.
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Very helpful staff.

Thomas G.
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GIve instructions on where to find the lockbox.

james H.
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Everything is good ?? Highly recommend

David B.
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This was a drop off location after hours.

Richard L.
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Customer did not leave a comment.

Robert L.
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Customer did not leave a comment.

Jerald B.
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My experience with the agent was top notch. However, I feel that the U-Haul pricing ads are deceptive. I rented a 10-footer for less than 9 hours ($19.95), drove it around the local area yet incurred a charge of almost $200 mainly because of the $2/mile extra charge. This additional mileage charge should be clearly spelled out in the signage and advertising. Also, less than $2/mile would be more reasonable. $.79/mile would make more sense, be a bit over the Fed reimbursement rate, and be closer in line with the spirit of your signage and ads.

george B.
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Customer did not leave a comment.

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