Excellent service! Fast and easy process!
ANGIE A
Customer Reviews for Elite Home Furnishings & Decor Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything great
GERARDO MThe moving men,TJ and Marcus, were the best. Was very pleased with them! As for picking up the truck,the man made me stand in the sun, while I waited for him to finish talking to someone , only to find out he was an employee! I had to ask him again I needed to get the truck, as I had movers coming at 10am! I waited over 10 minutes waiting on him. That was rude and pissed me off!
NANCY LThey made it so easy. Had the equipment I needed and helped me chose the drop off location in the other state. Highly recommend!
LANE SMe estan cobrando por un golpe que no hize yo. Nunca me mandaron ningun email de lo que Paso Como habian dicho solo me sacaron Dinero de mi cuenta.
LAURA VAdequate trained Staff familiar with Uhaul, consistent hours of operation, ability to print receipts at time of rental
BERNARD CThe U-Haul broke down on me and I didn’t get to use it and haven’t got my money back yet
troy hThank you UhAul for understanding the complexity of my move and the extension of time to complete it.
Sabra BEz ez very good
HARRY CThe location was a small furniture store and did not have any accessories. The pick-up was scheduled for 9am but the store did not open until 10 am. This location was changed by U-haul 2 days before pick up!
Mary RAwesome customer service!
Jeremy HGreat customer service. Services was very fast. And vehicle was ready on arrival. The staff was very helpful
Peter GI am very disappointed in this location. They told me a price sent me the receipt after I got the van and now I have had two transactions taken out of my account. They are very dishonest with their prices.
Megan GCheck tires of truck. This truck was dangerous to drive. While driving on freeway, steering wheel bounced like crazy. It was a hard and long drive today.
Aldo FGreat U-Haul with AMAZING air conditioning!
Ai MThank you …!
Johnattan CThe driver side seat, driver seating area was small and cramped. Seats don’t adjust. Very uncomfortable. My legs knees and back were so sore and stiff when we stopped for a couple of breaks on a 500 mile drive. Not ideal for long all day drives.
ROBERT MEverything was perfect. The customer service
Sunshine MNo improvements whatsoever. Jesse and his team made the contract, inspection, rental, and return as smooth as the butter on yesterday’s Thanksgiving dinner rolls. He was kind, progressional, courtesy, and helpful. Jesse epitomized what it means to provide great customer service. Bravo!!
Austin CJessie was very nice and helpful. Very nice and honest businessman. He really helped me out with my Uhaul rental. I will be back if I ever need a rental uhaul.
Vaya BGas is just to high for any rental.
SHiawanda R