Customer Reviews for Elmers Auto Repair And Mobile Services
(U-Haul Neighborhood Dealer)

Rating:

5.0

Improve the app. I could not complete registration on the app, as well as the completion upon return of the truck. Neither could be completed in the app, and that was troublesome and disappointing. Upgrade the app capabilities for a better user experience.

Rating:

4.0

I clearly confirmed to the person assisting me at the location that I’ll be dropping off the truck at a different place, and still they did not mention that in the pickup details and not I am charged an extra 200$, this is totally uncalled for and not fair.

Rating:

1.0

Check engine light was on and fuel gaged bounces gage is off

Rating:

5.0

Great customer service

Rating:

2.0

Was initially charged for 2 days for a 1 day rental. Also, charged for premium insurance coverage during the transaction. I was not informed nor given a choice of coverage. Won't be going back to this location again. What a shame.

Rating:

1.0

We reserved a hand cart and when we went to pick up they said it was already reserved for someone else. The guy was an asshole. I would never rent from them again. Fuck that guy.

Rating:

5.0

None

Rating:

1.0

The most insulting experience I ever had due to the rudeness of the store employee, who appeared more concerned about closing up shop than helping a customer in need.

Rating:

5.0

Nothing

Rating:

1.0

Worst location to maintain trucks very bad and they understand or maintain proper paper works. If you complain about something, they’ll just say take video or photos. You’ll be over charged for this location. The truck was so bad, people dare to sit in the driver seat. Not even 1% safe or good to rent trucks at this location

Rating:

5.0

I had a very short interaction with the manager at this location, but he was very friendly and helpful. I will definitely use this location again as well.