Customer Reviews for Emerald Auto Sales

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Emerald Auto Sales

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Edward G. on

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The location people did great. But your on line reservation needs lots of improvement.

James R. on

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Truck was not clean! Interior had slight odor from previous usage by a smoker (Cigarette smoke odor). Truck was showing an error related to the fuel cap. Location manager said he was a U-Haul repair facility, but his diagnostic equipment would not test that large of a truck. Was informed by him he looked the error up online and it should clear within 20 miles. The error never cleared. The truck constantly pulled slightly to the right requiring extra attention and driving effort.

Dale R. on

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Customer did not leave a comment.

JOHN Y. on

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Mr. Lawrence and his staff were friendly and helpful. The truck was clean and easy to drive. My experience could not have been better.

Roland W. on

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Drenda B. on

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Tim B. on

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I dropped off the truck at night after the business was closed. Used the 24-hour drop off.

Glendon B. on

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james f. on

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Candace B. on

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Candace B. on

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WES J. on

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MICHAEL R. on

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alex b. on

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First location was not even a uhaul location that I was sent to and I specifically told them the best location to drop

Frank D. on

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Emerald Auto was fantastic and took care of all my needs. The truck was new, 14000 miles on it and ran like a charm.

John T. on

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Nothing. Great service; friendly personnel and excellent value!

Darrell S. on

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Johnnie A. on

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RON B. on

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Vernon C. on

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Make sure representative know what they are doing. When they processed my rental, they authorized the estimate to charge my account, as well as charged me for my actual use!

Richard J. on

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JOSHUA B. on

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Wankda K. on

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Include handtruck without extra charge.

Chuck J. on

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No complaints

April M. on

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Power locks on the truck Power windows

KEVIN H. on

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Customer did not leave a comment.

Wilson P. on

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Greg S. on

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Charlie F. on

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Rick m. on

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Herman B. on

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