Customer Reviews for Emergency Road Service

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Emergency Road Service

Overall rating:

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Amy U. on


I had to wait 3 1/2 hours just to get the truck and dolly I would not like to experience that again it was a headache and a half!!

Lori A. on


It was a little hard to find the office door, but once inside, the service was excellent!

LEON A. on


better maintained equipment. the trailer that we got had a bearing go out as we were going down the road. It took 3 hours to get road side service to get another one so we could go on. Poor service on equipment and road service. This is the 3rd time I have bad equipment from u haul. Will not use them again.

Robert J. on


Charged me for gas when I returned the with 1/2 tank of as required. I left the key in the drop box expecting honesty. Unfortunately the person at this location is either dishonest or does not know how to read a fuel gage. I am will not pay for the extra gas he charged me.

Chase A. on


It was impossible to coordinate with them to pick up my vehicle transport. I kept calling the number and the guy said that there was one lady who works for him and she had special hours of operation. I also could not contact her directly. This delayed my moving.

Lynn B. on


Customer did not leave a comment.