Great customer service
TATIANA W
Customer Reviews for Empire Auto Design LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very responsive and professional staff. Will use this location again 100%!
BRYCE Rkeep being great
WALTER SClean the truck inside
LOUIS SEverything was great! Fast and easy process. Out of all the locations i have rented a uhaul from this location by far beats them all. The staff are super friendly and welcoming. I will only use this location in the future. And they do vinyl wrapping with excellent pricing which is a major plus. Thank you empire auto design!
ZACHARY GQuick, hassle free experience. Picking up and delivery were both equally efficient.
ELIAS PThe vehicle was very modern an clean. Will rent again from this company.
TACHA GNothing at all ,the Lady at front desk was Awesome. This place is #1 from my years of experience with U-Haul.
MARC CThe staff are very friendly and professional!
DAWN CExcellent service.
JOSHUA HJust cannot understand why you rent a Uhaul truck with 3/4 tank of gas...Should be atleast 1/2 tank so you can make it to your destination and back before running out. Also the return after hours is a little confusing. Didn't realize that we had to take all these pictures of the truck and then try and find where the drop off box was which we figured out was around the building. Just needs to be more specific as to where the drop off key box is located.
Carlee CThe person in charge was nice, the truck was clean but it was not working properly, l noticed that it had a misfire in the engine and the check engine light must probably has been eliminated because it didn't light up not even when the ignition switch is on as it does in every single vehicle.
YEISON MFast, easy and professional. I called about renting a truck and they made sure I got what I needed. I was amazed at how smooth it all went. Thanks again!! A+ 5-stars
THOMAS PBritney was fabulous w constant communication. We had no idea how long we would need the truck. They were a pleasure to deal w and rent from. The night drop off option worked very well for us. Thanks so much. We will rent again from you
PAT A5 star customer service and location! I’m so happy that i found this location and they were very sweet and helpful. Thank you!
Harvey Sthey said they closed at 3pm went to return the trailer at 1:30pm they were already closed.
EDWARD B