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Robert H
Customer Reviews for Englewood Hardware
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I appreciate being able to rent a truck right away! And I didn't have to wait at all!
EDDIE SClean leather seats.
NANCY WWhen I arrived, the worker at this location didn't know how to remove/disconnect the trailer from my vehicle. And they didn't know how to check in the returned equipment. I had to scan the QR code and do self check-in of equipment.
LISA GThanks
EDGAR GGreat customer service
HELEN PThe app didn’t work, so we had to wait nearly an hour to check in to get the truck. The truck was also difficult to locate. Lastly, the equipment was not inside the truck. The U-Haul rep told us to wait for the store to open to get the equipment. The store opened late and didn’t have the equipment I ordered.
Jerrica LThe truck was in a remote location south of Chicago ina dangerous place. When returning it at Fox Valley uhaul, the clerk Byan A. Was very rude
Ivan G