Customer Reviews for Englewood Self Storage LLC
(U-Haul Neighborhood Dealer)

144 reviews

916 S River Rd Ste 104   Englewood, FL 34223

(941) 548-1089

Location Hours

  • Mon-Fri: 9 am - 3:30 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(941) 548-1089

916 S River Rd Ste 104
Englewood, FL 34223

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 3:30 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Timothy W. 
Rating:
5.0

Customer did not leave a comment.

Matthew N. 
Rating:
5.0

Customer did not leave a comment.

Thomas R. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

David T. 
Rating:
5.0

Pickup of trailer was easy. This was first experience with Uhaul and was better than expected.

Tom T. 
Rating:
5.0

Drop off truck where directed by phone did not see no one put key in box and left

Russ B. 
Rating:
5.0

Customer did not leave a comment.

Carmon P. 
Rating:
5.0

The return of the equipment was smooth and Kevin made it easy. Thanks to the office personnel for reassuring me that they could accommodate my return. Customer service at this location is excellent. Thanks all!

CAROLYN P. 
Rating:
5.0

This location was very accomodating. If I have need of another equipment rental, I will do business here!

CAROLYN P. 
Rating:
4.0

Not having an attendant was a little strange but the process on the app made it very easy.

James W. 
Rating:
5.0

Customer did not leave a comment.

rick S. 
Rating:
5.0

Great service nice people

connie E. 
Rating:
5.0

The gentleman was helpful and explained everything. The trailer worked great.

Billy S. 
Rating:
5.0

Three locations before I could get a trailer and three locations before someone would let me drop it off is not very good business.

WilliamT S. 
Rating:
4.0

Have the supplies that were reserved and if you don't then contact the customer and make them aware of the situation so they can make arrangements to get them in time for there move.

Thomas B. 
Rating:
5.0

They had a van available for a last minute use. Plus saved me $80 for the furniture delivery charge. I only paid $46 with UHaul.

Mark N. 
Rating:
5.0

Nice rental agents and easy check in check out.

DALE S. 
Rating:
5.0

Customer did not leave a comment.

Tara C. 
Rating:
5.0

Customer did not leave a comment.

Beth Y. 
Rating:
4.0

Customer did not leave a comment.

Ievgen L. 
Rating:
5.0

none

Leon H. 
Rating:
3.0

The truck was in horrible shape. The rear view mirrors were both shattered. The truck would shake when you applied the breaks. Probably shouldn't of been rented in the condition it was in. However because of the shortage of uhaul trucks available we still felt fortunate to have it. We did make it home okay so grateful for that. The mirror situation was kind of dangerous when driving a truck and hauling a car behind it, unobstructed views are so important, with both sides smashed it was hard to see clearly when changing lanes.

Laura B. 
Rating:
5.0

Customer did not leave a comment.

Gene B. 
Rating:
5.0

Customer did not leave a comment.

Ken D. 
Rating:
4.0

Tell them about the 75 mph damper on the truck. Very dangerous if you are trying to pass and the truck will not go any faster. Would not have minded if I had been forewarned.

Cathren D. 
Rating:
2.0

Customer did not leave a comment.

Cynthia F. 
Rating:
5.0

Customer did not leave a comment.

michael M. 
Rating:
5.0

Fast & easy straight from my phone no hassle or waiting truck was clean well maintained. Easy drop off from phone! Would recommend this location & will use again.

Heather L. 
Rating:
5.0

Friendly customer care.

david D. 
Rating:
5.0

Customer did not leave a comment.

Dale F. 
Rating:
5.0

Customer did not leave a comment.

Denny C. 
Rating:
5.0

Customer did not leave a comment.

robert M. 
Rating:
5.0

Customer did not leave a comment.

LEONARD K. 
Rating:
3.0

i was told & the sign read 19.95 a day . i was charge 79.95 a day plus milage too . if you do the math $20.00 a day x 2 is 40 .00 and the mile and tax it would be approx 89.00 not 214.00 also the gas was just a little over E , I return it with it on the second white line . the front window inside was really dirty . i wipe off the steering wheel with windex and the white cloth was black . i want an answer why i was over charge .call me 941 468 7800 your phone line had me on hold 45 mins . no help at all

Darlene P. 
Rating:
5.0

Customer did not leave a comment.

Kelly C. 
Rating:
5.0

Customer did not leave a comment.

Jerry T. 
Rating:
5.0

I found it difficult to return the truck and then I had to thumb a ride.

Kenneth J. 
Rating:
5.0

Windshield was dirty just glad I was not driving at night

Raymond W. 
Rating:
5.0

Nothing that I could see ,everything went well. THANK YOU

Stephen W. 
Rating:
5.0

NA

Bruce L. 
Rating:
5.0

The gentleman that we dealt with was fantastic. He went over everything we needed. He had the blankets that we had ordered. Unlike the other truck I used earlier we this week.

Russell N. 
Rating:
5.0

Customer did not leave a comment.

Lisa D. 
Rating:
5.0

Customer did not leave a comment.

Maralee J.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Amanda T. 
Rating:
5.0

Quick, courteous, easy!

Thomas R. 
Rating:
5.0

Customer did not leave a comment.

Raymond K. 
Rating:
4.0

Website did not work for 24/7 check-in and fortunately uhaul staff was there to assist

Patricia A. 
Rating:
5.0

Customer did not leave a comment.

DOMINIC J. 
Rating:
5.0

Customer did not leave a comment.

RAYMONDERIC F. 
Rating:
5.0

Customer did not leave a comment.

Ranae G. 
Rating:
2.0

Customer did not leave a comment.

Donald R. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey A. 
Rating:
4.0

Employee was very friendly and helpful.

Chris D. 
Rating:
5.0

Customer did not leave a comment.

Tim G. 
Rating:
5.0

I believe the man who took care of us is named Kevin. He is BEYOND wonderful. He was very professional! We enjoyed our experience, and will use this location again as well as reccomend it. Kevin is an asset to your company!! Thank You Marion Lutz Wilce

Marion W. 
Rating:
5.0

Rate was fare leaving Florida but extremely high leaving south Jersey to FL..

THOMAS E. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Customer did not leave a comment.

JAMES M. 
Rating:
3.0

Customer did not leave a comment.

Brian K. 
Rating:
5.0

Customer did not leave a comment.

Greta M. 
Rating:
5.0

Customer did not leave a comment.

RICHARD C. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Very helpful and friendly

Arno K.  |  Overall Experience 
Rating:
4.0

Great service. Local dealer is close buy and very friendly atmosphere. Will rent here again

Terry L. 
Rating:
1.0

Your company has over charged me for gas that was not in the vehicle when it was picked up. This is unacceptable and appalling as a buisness practice and needs to be made right . The truck had the exact amount of gas that was in it when it was picked up and you are trying to make me pay for your full tank I am furious and I will share my negative experiences with everyone possible to protect people from your dishonest business practices or until.this error in your behalf is correct and I am comped for this issue unacceptable I'm disgusted with your company and will never rent with you again.

SIERRA P. 
Rating:
5.0

It was a very simple experience.

Van M. 
Rating:
5.0

Customer did not leave a comment.

ARNO K. 
Rating:
5.0

Kevin was excellent!

thomas A. 
Rating:
5.0

Customer did not leave a comment.

Gary W. 
Rating:
4.0

Customer did not leave a comment.

Bob U. 
Rating:
5.0

Customer did not leave a comment.

Jacob G. 
Rating:
5.0

Kevin was very friendly and helpful also efficient and caring about not only what I needed but for the equipment as well. Thanks awesome experience.

Robert L. 
Rating:
5.0

Customer did not leave a comment.

Carl T. 
Rating:
4.0

Customer did not leave a comment.

Ron R. 
Rating:
4.0

Customer did not leave a comment.

michael S. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

STEVEN E. 
Rating:
5.0

All I can say is this is a fine establishment to do business with. The fellow assisting me was well informed, helpful, and friendly.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

Richard D. 
Rating:
4.0

Customer did not leave a comment.

Norman G. 
Rating:
5.0

This is for corporate Uhaul. Your policy on drop off is cheap and degrading to you as a company. If the drop off is closed, you should not charge extra rental fee, I tried to return on a saturday but site wa closed and self drop off would not work with my iPhone. It was due Sunday but of course they were still closed. Detracted from overall experience greatly.

John B. 
Rating:
5.0

Customer did not leave a comment.

Jorge P. 
Rating:
5.0

Customer did not leave a comment.

Ron D. 
Rating:
5.0

Customer did not leave a comment.

RAEA L. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

Kevin was a super nice guy and help me 120%. Would recommend them to anybody. Courteous the place was clean so U-Haul was clean. Five stars

Kevin N. 
Rating:
5.0

Customer did not leave a comment.

paul B. 
Rating:
5.0

Customer did not leave a comment.

John P. 
Rating:
4.0

I assumed I didn't have to fill up the van after using it since it only had between half and 3/4 of a tank of gas when I picked it up. Since it was not full of gas when I picked it up I assumed the $.79 per mile included the gas

Jerold B. 
Rating:
5.0

Customer did not leave a comment.

Kirk M. 
Rating:
3.0

Customer did not leave a comment.

RALPH G. 
Rating:
4.0

Customer did not leave a comment.

Douglas C. 
Rating:
5.0

Customer did not leave a comment.

Kristian B. 
Rating:
5.0

Customer did not leave a comment.

Terri Z. 
Rating:
5.0

Customer did not leave a comment.

Roy L. 
Rating:
5.0

Same comments as above.. excellent staff. I believe this was a problem with uhaul admin staff

LUCYLEE T. 
Rating:
5.0

Customer did not leave a comment.

James G. 
Rating:
5.0

Customer did not leave a comment.

Jerry B. 
Rating:
5.0

Customer did not leave a comment.

KRISTINE R. 
Rating:
5.0

Customer did not leave a comment.

David V. 
Rating:
5.0

Customer did not leave a comment.

Stan M. 
Rating:
5.0

Very nice facility and Frank was easy to work with

James K.  |  Overall Experience 
No reviews have been submitted for this location.

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