I turned the truck in around 4:30PM. The person at the counter had no idea what to do. He made a phone call that lasted about five minutes and then he just took the key. I asked for a receipt and all I got was a blank look. So I went back the next morning, took pictures inside and out, and then went inside to see if I could get a receipt. Got the same response as the day before. So I accused the guy at the counter to at least sign my contract and after several minutes of talking he finally signed it. If this is how U-Haul treats their customers then I am no longer one.
DAVID C
Customer Reviews for Ent Food Store BP Food Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
MObil Check in and out was very smooth.
JOHN K