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Alexa M
Customer Reviews for Entrepots Hearst Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
There was nobody working in the office. The wait time was long as I had to wait for a man to meet me at the pick up location. This person used a cell phone to complete the pick up process which took time and was inconvenient as we did everything outside. After leaving I had to return to pick up the 6 moving pads as they had not been provided. The woman I spoke with on the phone as well as the man who came to meet me were kind and pleasant to deal with though.
marc bWas ready when I needed it
Shane MGood location for dropping off, signage is good.
Jonathan BLocation was closed
CORRINA CNothing All was awesome
STEVEN LShe did very well, it was processed quick!! The truck was dropped off at my hotel, was very well done and the process was smooth, had no issues with the rental.
Gary AGreat ,knowledgeable people to deal with. Thanks.
Micheal F