First truck in Havana Florida did not work second truck you all sent us to in Tallahassee Florida had a flat tire three and a half hours we waited for U-Haul to get their stuff together so they could try to fulfill the contract they had with us then I was billed for someone else's cleaning cost would never recommend this or ever use U-Haul again feel free to check my reviews this location the answer the phone yo can I help you that's not how you answer a phone especially for a business
Robert W
Customer Reviews for Entry Level Training Academy
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
From 6/30/25-7/1/25 customer service was extremely unprofessional. Every agent with the exception of John Brooks in Montgomery , Al all others were untrained and didn’t direct me correctly. I am aware Uhaul has independent contractors but I will not recommend Uhaul to a friend.
Seneta S